Debra Nilsson is seeking a position that utilizes her over 15 years of experience in executive assistant, human resources, clinical services coordination, and secretarial roles. She has extensive skills in office administration, records management, billing and accounts receivable, contract maintenance, and software applications. Her resume details responsibilities such as managing executive schedules, developing presentation materials, overseeing personnel files, processing invoices, and answering phones across various healthcare organizations.

1. DEBRA NILSSON
3211 Linden Street
Wantagh, NY 11793
(516) 520-1020 Cell – (516) 204-5940
e-mail dk96rs@yahoo.com
OBJECTIVE: To obtain a position that will utilize my skills, knowledge and prior professional experience in a
growing company.
PROFESSIONAL EXPERIENCE:
3/07 –6/15 Executive Assistant/Billing /A/R Coordinator
Visiting Nurse Association of Long Island, Inc., Garden City, NY 11530
 Performed a variety of secretarial assignments including transcribing meeting minutes, developing
visual presentation materials, preparing correspondence, maintaining contract, and updating procedure
manuals.
 1Responsible for the development of effective workflow systems and procedures for the executive
office.
 1Prepares packets, meeting minutes for all board meeting, board committee meetings and
1administrative meetings appropriately and timely.
 11Ensures that daily attendance for staff assigned to the CEO and Director of PI/SD is done accurately.
 1Sorts, prioritizes, and distributes mail on a daily basis for the executive office pointing out significant
items timely.
 1In conjunction with the IT consultant, performs maintenance activities for agency website.
 1Ensures that the preparation of grants, proposals and applications is done timely and accurately and
prepares and sends quarterly letters to grantors timely
 Prepares and 1maintains vendor contracts for the organization in an up-to-date and accurate manner.
 1Maintains and follow-up with vendors to maintain an up-to-date tracking system for expiration of
contracts/certificates of insurance.
 1Screens all staff members and vendor contractors initially and then on a monthly basis as applicable to
determine if they have been excluded or terminated from participation in federal health care programs
or New York Medicaid.
 1Receives, distributes and records credit card donations/payments timely and accurately.
 1Types all policy and procedure revisions timely as directed and 1ensures that all staff receive revisions
to the Policy & Procedure Manual as necessary.
 1Participates in the maintenance and revision of agency forms as directed by Chairperson of Forms
Committee.
 1Carefully screens information that is transmitted over the telephone/fax/email.
 1Files agencies worker compensation claims timely and performs follow-up as required.
 1Responsible for the timely billing of all 3rd
party payor bills, no-fault and workers
compensation every week via electronic/paper submission.
 1Ensures weekly follow-up on all Medicaid pending cases to facilitate timely billing.
 1Prepares and reviews Accounts Receivable and aged AR schedule for assigned payors at least
monthly for the CHHA/ LTHHCP.
 1Participates in special projects/committees as requested.
 1Covers for the Administrative Assistant as needed.
11/01 -3/07 Human Resources/Administrative Assistant
Visiting Nurse Association of Long Island, Inc., Garden City, NY 11530
 Performed a variety of secretarial assignments including transcribing meeting minutes,
developing visual presentation materials, preparing correspondence, maintaining contract, and
updating procedure manuals.
 Update and track all employee’s (Staff, R.N.’s, Therapists, HHA’s MSW’s) Personnel and
Medical File in regulation to CHAP and DOH standards.

2.  Interview and process/follow up on all new employee’s paperwork; verify all paraprofessional
license’s, criminal background checks on new employee’s, set up and participate in company’s
orientation process, photo I-D’s
 Assist CEO/Director of Patient Services in daily tasks
Nilsson, D
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 Follow-up and report all employee/client occurrences and with OSHA and Workers
Compensation
 Participate in Performance Improvement Activities
 Verify all M.D. License’s
 Direct and assisted all incoming phone calls
 Set-up and participate in all Fund Raising projects and programs
 1Responsible for weekly billing of Medicaid, HMO and any other non Medicare billing
 Responsible for weekly follow-up with supervisors regarding any billing errors
 Data entry
11/99 - 11/01 Clinical Service Coordinator
Visiting Nurse Association of Long Island, Inc., Garden City, NY 11530
 Supervisor of HME Coordinator
 Receive and process all invoices and time sheets
 Verification of all invoices
 Handle all problems with vendors and clients
 Act as Supervisor of Clinical Service Department
 Fill in as HME Supply Coordinator and Coordinator when needed
 Meet with new contracted vendors to discuss VNALI’s billing cycle and standards of business
 Visit Pattern Alert
 End of Month billing Medicaid, Blue Cross, Late Medicare and Private Pay
 Insurance verification
 Follow up on Occurrence Reports
 Reviewing of OASIS packages
 Participate in Performance Improvement Activities
 Run recert report
 Orientate new employee’s to the Clinical Service Department
4/98 - 11/99 Home Health Care Coordinator
VNALI Continuing Care, Inc., Garden City, NY 11530
 Act as liaison with contracted vendors
 Counsel employees on policy infraction
 Schedule and assign per-diem staff
 Maintain and update client files in accordance with the Department of Health regulations and
JCAHO standards
 Investigate client complaints
 Verify and process all per-diem time-sheets for payroll
 Assist Personnel Coordinator when needed
 Act as On-call Coordinator when needed
 Receive all new referrals and inquires regarding agency services
 Enter and update all changes in employee data and employee scheduling using software
program
 Participate in Performance Improvement Activities as well as In-Service programs
9/97 - 4/98 Secretary
VNALI Continuing Care, Inc., Garden City, NY 11530

3.  Performed a variety of secretarial assignments including transcribing meeting minutes,
developing visual presentation materials, preparing correspondence, maintaining contract, and
updating procedure manuals
 Maintained department files
 Performed data entry
 Processed agency’s incoming and outgoing mail
 Tracked maintenance and repair of office equipment
Nilsson, D
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 Processed and transmitted ADP payroll
 Assisted in the processing of new employees
 Maintained account receivable ledger
 Ordered and maintained all agency supplies
 Directed and assisted all incoming phone calls
9/94 - 9/97 Receptionist/File Clerk
Curtis, Zaklukiewicz, Vasile, Devine and McElhenny, Esq., Merrick, NY 11566
 Set up and processed correspondence for new lawsuits
 Answered switchboard, screened and transferred all incoming phone calls
 Greeted clients and escorted them to appropriate conference rooms
 Performed data entry
 Filed correspondences, pleadings, transcripts and discoveries
 Opened, dated and numbered all incoming correspondence
EDUCATION:
1983 - 1992 WANTAGH HIGH SCHOOL, Wantagh, NY
Business Studies
SPECIAL SKILLS:
Type 70 words per minute, Computer literate in Patron – Lewis Software, WordPerfect,
Microsoft Word, Excel , Access, Visio, Power Point, Internet & Web research skills and
have the ability to use most office equipment and troubleshoot with IT issues.
REFERENCE FURNISHED UPON REQUEST