Jeanine Platt has over 10 years of experience in business and healthcare. As a Care Connection Specialist at Catholic Health Systems from 2009 to 2013, she verified patient information and discharge plans using various computer programs. Previously as an Office Manager from 2000 to 2008, she recruited and managed staff, performed HR duties like interviewing, and created regular reports. She has a Bachelor's Degree in Business from Bryant and Stratton College and is proficient in Microsoft Office, medical terminology, and various medical office systems.

1. Jeanine Platt
6015 Frontier Avenue Residence: (716) 283-
0645
Niagara Falls, NY 14304
jeanineplatt@yahoo.com
BUSINESS EXPERIENCE
Care Connection Specialist
(October 2009 – May 2013)
Catholic Health Systems
• Communicated with physicians, nurses, and rehabilitation specialists to verify
patient’s confidential information. Information verified was spelling of name,
address, date of birth, social security numbers, health insurance plans, coverage,
and co pays.
• Clarified discharge plans as well as rehabilitation needs with the patient as well
as after care requirements.
• Maintained and verified all patient information utilizing various programs,
including OmniPro, HealtheNet, ePaces, and other internet searches for out of
state or out of system health insurances.
• Proficient and competent to navigate through a specific program, MIDAS. Which
was designed for Health Care providers and Catholic Health employees.
• The MIDAS program enables the department to maintain, log, and verify all
patient information to diagnosis, prognosis, insurance information, precautions
and care. Use extends to in hospital as well as outpatient care.
• Furnished daily, weekly, and monthly reports using excel spreadsheets and word
documents. The reports contained financial and employee personnel detailed
information. Reports were distributed for my home department and Catholic
Health Systems management.
• Provided general office support services including answered a multi-line phone
and triaged as needed.
Professional Personnel Management Corporation Office Manager
(April 2000 - December 2008)
• Recruited and managed a small clerical staff that included an Assistant Manager
and a Receptionist. Responsible for selecting temporary and permanent
employees for various work assignments throughout Western New York.
• Performed human resource duties including applicant screening, candidate
interviews, and evaluation of candidate qualifications leading to hiring selection.
• Managed the candidate selection process through committee review analysis.
Selected candidates are assigned to their selected employment location.

2. Qualified candidates are assigned for temporary as well as permanent
employment.
• Assumed responsibility for additional recruiting services including resume
development for clerical and industrial employees.
• Proficient at establishing professional communication through various channels,
phone, electronic communication (e-mail), and general office notices, memos
and meetings.
• Provided marketing strategies for the recruitment of the required talent to
address our clients’ requirements. Responsible for creating and submitting
recruiting ads. The marketing ads were published online and in local
newspapers.
• Created metric reports on spreadsheets daily, weekly, and monthly to measure
the efficiency of our agency’s recruiting productivity. The reports were circulated
monthly and were distributed to all contractors and the assigned employer’s that
contracted through our employment agency.
• Provided additional office support as the Payroll Distribution Focal Point for staff
that exceeded over 100 employees. Responsible submitting, balancing, signing
and distribution of payroll checks. Accountable for resolving payroll discrepancy
issues
EDUCATION
Bryant and Stratton College
Business Bachelor Degree
Academic Excellence Achievement Award
2014-present
Medical Administrative Assistant – Bryant & Stratton College
Academic Excellence Achievement Awards 2006-2009
Graduated Honors Magna cum Laude 2010
SKILLS
Microsoft Office Products – Word, Excel, and PowerPoint
• Medical Terminology
• Medical Technology
• Introduction to Health Care
• Health Care Reimbursement
• Medical Office System
• Medical Billing & Coding
• Anatomy & Physiology I & II
• Keyboarding & Document Processing

3. • Transcription & Document Production