James Cheek has over 25 years of experience in leadership roles managing teams and projects in supply chain operations, IT, and business analytics. He has a proven track record of driving innovation, process improvement, and team performance through strategic thinking, metrics, problem solving, and developing others. The document provides details of Cheek's professional experience, responsibilities, accomplishments, and education.

1. JAMES E. CHEEK
Email: JimCheek@hotmail.com 40 Hessle Circle, Bella Vista, AR 72714 Cell: (972) 658-5171
CORE COMPETENCIES:
• Leadership / Initiative Innovative / Analytical Strategic / Six Sigma
• Process Oriented Communication Metrics Driven
• Team Lead / Project Mgmt Judgment / Collaborative Streamline Performance
• Execution Change Champion Vendor Negotiations
Overview of my 10+ years with Walmart (additional 15 years with other companies listed below):
• Involved in the following areas: Replenishment (Legacy, GRS and OMS), Ecommerce, Sourcing, EDI,
Itemfile, Retail Link, Merchandising, Data Warehousing (Teradata), Legal, etc.
• Involved in many pioneer projects: Six Sigma, ITIL, Item Move (Home Reorg), Business Intelligence, 3
Pillar Reorganization – 3 different areas; 3rd
Party Vendors – contract negotiations, onboarding and
knowledge transfer planning, Annual Event / Blitz / 1 Hour Guarantee, etc.
• Enthusiastic team-first player with an emphasis on producing results, customer service, collaboration
between teams and developing associates.
• Strong communication and motivational skills with a high sense of urgency to drive issues to root
• Talent for finding innovative solutions, documentation and simplifying procedures
• Facilitated several technical and business presentations for all levels of upper management and customers.
• Managed teams of up to 11 direct reports (39 indirect), been responsible for 25+ direct contractors (140+
indirect), and led a cross-pillar project of 30+ ISD teams.
PROFESSIONAL EXPERIENCE
Walmart Stores, Inc. - Bentonville, AR Feb 2007 – present
Senior Manager - ISD OPS Supply Chain: Replenishment team:
• Leading a team of up thirty-nine (39) Walmart associates (seven direct reports) and one hundred forty
(140+) Cognizant and Infosys vendors that are responsible for the Operations of: Replenishment –
Legacy, GRS, OMS, Ecommerce, EDI, Itemfile and Sourcing.
• Innovative and Process Oriented in approach to understand, document, measure, trend and streamline
processes (saved over $5M in Operations Expenses for FYE14 and, again, in FYE15)
• Strategic thinker with Focus on execution to establish big picture, future goals, succession plans and to
drive issues to root and completion (achieved 100% in Root Cause Analysis; achieved 99.75% in change
Success Rate; reduced MTTR [Mean Time To Repair] by 55%)
• Financial accountability in terms of establishing KPIs and SLAs, contract negotiations, budget
discipline, performance metrics and tough conversations (reduced contract expenses by 15%)
• Champion of Walmart culture and creating a positive environment (Walmart Institute in 2014)
Manager - ISD OPS OMS and Sourcing team:
• Led a team of up eleven (11) Walmart associates and twenty-five (25) IBM and Infosys vendors that is
responsible for all Global Sourcing and Replenishment (OMS) Production processes.
• Regularly collaborated with other managers in OPS area to discuss area budgets and contracts, team
dynamics, performance issues, customer concerns, resource calibrations, promotions, goals and objectives,
team meetings and team builders
• Process driven to automate, eliminate and create procedures to streamline performance
• Promoted changes positively, creates an inclusive environment, encourages associate growth and
community involvement (FYE13 Community Involvement Team Award winner)
• One of four candidates in Mike Bauza VP area to be nominated to attend Six Sigma Green Belt sessions in
2013 (applied Six Sigma techniques to several Operational and Technical issues)
Systems Analyst - ISD OPS CCS & EDI / ISD OPS Merchandising teams:
• Matured team into the 3 Pillar Organization (establishing direction and expectations for team, meeting
with other team managers to set roles and responsibilities, establishing Bridge meetings with other areas,
etc.)

2. JAMES E. CHEEK
Email: JimCheek@hotmail.com 40 Hessle Circle, Bella Vista, AR 72714 Cell: (972) 658-5171
• Launched Contractor Transition Initiative (reviewing, VMO coordination, contract discussions, hiring,
onboarding, Knowledge Transfer, leading 6+ contractors, etc.)
• Established Team Status Report for Management, Setting Service Level Agreements (SLAs) and Key
Performance Indicators (KPIs) for applications owned by team, Created application / SME documents
• Leading 25+ contractors in Retail Link application support
• Project Lead for first Non-Intelligent Item Move (Home Reorg) - led 30+ ISD teams on 9-month project
Frito-Lay, Inc. – Dallas, TX Mar 2005 – Feb 2007
Senior Specialist - Sales and Merchandising systems:
• Traveled to several site offices and trained field partners in Business Objects (Business
Intelligence tool) and other applications;
• Wrote dozens of batch programs, Week 53 inclusion applications, country inclusions and many ad-hoc
programs and reports;
• Eliminated all SAS programs, reduced abends and implemented performance efficiencies (smaller
DB2 tables, COBOL arrays, reduction of processing time and schedule enhancements).
Walmart Stores, Inc. – Bentonville, AR Oct 2002 – Mar 2005
Senior Programmer Analyst – ISD Data Warehousing (Teradata) team:
• Production Team Lead for the Data Warehousing team where staff of five associates handled over 2,000
ad-hoc requests, data issues, and program enhancements annually.
• Sam’s Canada - duplicated and modified over 500 batch jobs for company migration into Canada,
• Tulsa Data Center move - assisted with the modification and monitoring of hundreds of jobs to ensure
that no data was lost and business was not impacted,
• Decreased program abends, reduced job run-times, and eliminated over 100 SAS programs to save the
company money
• Implemented team standards regarding project development and walkthroughs and created a Metadata
repository
Nims Associates, Inc. / Frito-Lay, Inc. – Dallas, TX Jul 1997 – Oct 2002
Started at Frito-Lay as a contractor for the Y2K project (with Nims Associates, Inc), was recruited to be a full-time
employee in April, 2001.
Team Lead - Mainframe/Unix/Net Dynamics Support team for sales reporting and promotion analysis:
• On-call support, program abends, data mining, file availability and run-time analysis.
• Responsible for creating and modifying the interface data extracts subroutines that exist between
application programs (CICS and batch) and DB2 database.
• Wrote two documents that are still widely used throughout Frito-Lay describing (1) how to write the
interface subroutines, and (2) how to access these interface subroutines from your application program.
Software Architects, Inc. – Dallas, TX Nov 1988– Jul 1997
Recruiter / Sr Programmer Analyst
Worked with several clients and projects throughout my nine years with this consulting firm. Established company
record for longest time with billable clients (no downtime between projects). Also, set the company record for
billable hours in a month (280) in my second month of employment.
Clients included: Excel Communications, Inc; Litton Computer Services; Central and South West Services; Sprint
Telecommunication, Inc.; AMR Travel Services, Inc.; Mobil Oil, Inc.; Price Waterhouse, Inc.; State of Texas.
Responsibilities included: Interviewing and qualifying potential hiring candidates; traveling to various colleges and
seminars in the South West area; interfacing with clients to establish business and technical specifications; wrote
dozens of programs (mostly Mainframe) and ad-hoc queries; worked in all areas of System Development Life
Cycle; produced documentation used by various clients in multiple cities.

3. JAMES E. CHEEK
Email: JimCheek@hotmail.com 40 Hessle Circle, Bella Vista, AR 72714 Cell: (972) 658-5171
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EDUCATION - B.S. Applied Computer Science – Illinois State University, Normal, IL, May 1988 (3.0/4.0)
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CLASSES / PRESENTATIONS /AWARDS
Leadership / Business Education (sample):
• Dale Carnegie Leadership Immersions (LIT) Six Sigma – Lean/Green Belt
• Diversity and Inclusion Requirements Dev. Mgmt SOX Compliance
• Effective Communication Skills RIC – Risk, Issue and Change Strategic Thinking
• GRS – Introduction Situational Self-Leadership Tough Conversations
• ITIL Foundations, v3 Six Sigma – White Belt Walmart Institute
Leadership / Business Presentations (sample):
• 3 Pillars Organization ITIL Foundation – overview Retail Link – overview
• Business Intelligence – Introduction Mentoring your associates Team Performance - quarterly
• Contractor Transition Initiative Project Warranty – overview VP Meeting (hosted) – 800 people
Awards (sample):
• Excellence in Collaboration (ISD Infrastructure)
• Excellence in Community Engagement (ISD Supply Chain)
• Team of the Year (ISD Holiday Readiness)
• Dale Carnegie (Breakthrough award, Outstanding Performance)
• Associate of the Month (several times)