1. JOSE VEGA
8475 Kitchener Drive
Springfield, VA 22153
Tel. 703.732.2248
E-mail: jose0719@gmail.com
OBJECTIVE:
To obtain a professional position with a reputable company or firm where my professional skills and education can be
applied toward career growth and advancement.
PROFESSIONAL EXPERIENCE:
Inova Fairfax Hospital – Falls Church, VA 04/2014 – 12/2014
Health Information Specialist
 Ensured accuracy of client data,healthcare eligibility, financial information, and conducted proactive accounts
receivable follow up and analysis on various account receivables.
 Updated and maintained patient and other practice-specific information and responsibility for the File Clerks,
Scanning Clerks, and Release of Information staff/Medical Record Technician.
 Provided procedural assistance on routine administrative matters.
 Verified and tracked received inventory; completed inventory reports and logs.
 Reconciled shipping invoices and receiving reports to ensure count accuracy.
 Tested,maintained, and monitored computer programs and systems, including coordinating their installation.
 Developed, documented and revised system design procedures,test procedures, and quality standards.
 Provided staff and users with assistance solving computer-related problems, such as malfunctions and program
problems.
 Reviewed and analyzed computer printouts and performance indicators to locate code problems, and correct
errors by correcting codes.
The Freedom Forum & Newseum – Washington, DC 05/2013 – 03/2014
IT Contractor / Project Manager
 Provided support for IT networks, servers,and vendors.
 Managed project execution to ensure adherence to budget, schedule, and scope.
 Developed or updated plans for information technology projects, such as project objectives, technologies,
systems, information specifications, schedules, funding, and staffing.
 Performed data backups and disaster recovery operations.
 Diagnosed, troubleshot, and resolved hardware,software,or other network and system problems, and replaced
defective components when necessary.
 Planned, coordinated, and implemented network security measures to protect data, software,and hardware.
 Configured, monitored, and maintained e-mail applications or virus protection software.

2. The Freedom Forum & Newseum – Washington, DC 01/2000 – 01/2013
IT Manager
 Designed and implemented educational and services programs, scheduled system upgrades, and trained new hires
on computer programs.
 Successfully performed numerous administrative duties associated with office management.
 Purchased office machine supplies, computers, printers, software,toner, and processed invoices.
 Maintained equipment/supply inventories, ensuring that adequate supplies, parts and equipment were available.
 Participated in the development of technical project plans, proposals, reports, and task order and administrative
reporting.
 Reviewed project plans to plan and coordinate project activity.
 Managed backup, security and user help systems.
 Developed and interpreted organizational goals, policies, and procedures.
 Developed computer information resources,providing for data security and control, strategic computing, and
disaster recovery.
 Consulted with users,management, vendors, and technicians to assess computing needs and system requirements.
Communication Network Administrator
 Maintained LAN services to more than 900 customers; connected and configured computer and
telecommunications hardware and software for network operations; implemented preventive maintenance on
computers, printers, and network devices; and monitored, isolated, and resolved real-time network disruptions.
 Backed up network data.
 Configured security settings or access permissions for groups or individuals. Analyzed and reported computer
network security breaches or attempted breaches.
 Identified the causes of networking problems, using diagnostic testing software and equipment.
 Documented network support activities.
IT Support Specialist
 Assumed software license tracking duties, including maintaining paper copies of license agreements for 350
software titles.
 Performed high-level technical services on assigned tasks.
 Provided LAN and computer assistance and supported employees.
 Performed software installation processes.
 Maintained and administered computer networks and related computing environments including computer
hardware,systems software,applications software,and all configurations.
 Performed data backups and disaster recovery operations.
 Diagnosed, troubleshot, and resolved hardware,software,or other network and system problems, and replaced
defective components when necessary.
 Planned, coordinated, and implemented network security measures to protect data, software,and hardware.
 Configured, monitored, and maintained e-mail applications or virus protection software.
 Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or
appropriate software.
 Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters
related to IT programs and/or services.
 Configured, installed, repaired, and/or maintained computer networks; desktops; and mainframe operating
systems.
 Diagnosed and resolved system problems by analyzing problems and issues.
 Worked with clients and customers to assess their needs; provided assistance; resolved problems; and provided
quality products and services.
EDUCATION / CERTIFICATIONS / MEDICALCOMPETENCIES:
Ultimate Medical Academy – Tampa, FL
Bachelor of Science,Health Information Technology – 11/2013
Northern Va. Comm. College – Alexandria, VA
Associate of Arts,Computer Science – 12/2002

3. Inter-America of Puerto Rico – San German, PR
Bachelor of Arts, Business Administration – 05/1989
TRAINING/IT CERTIFICATION PROGRAMS:
Knowlogy Corp. - MS Windows 2000 • XP Professional • 7 for Help Desktop • Desktop Support • Intermediate/Advanced
MS Outlook 2007 (2008): Tune-up and Maintaining PCs (2000)
MCSE 2000, ICTS/NVCC 2000 – 2001
A+ and Network Certification, ICTS/NVCC 2000 – 2001
Microsoft Office Applications 2000, 2007, 2010 XP and ICTS/NVCC,MAC, IOS
Health Information Management ▪ ICD & CPT Coding
Anatomy & Physiology ▪ Insurance Verification
HIPAA Compliance ▪ Electronic Payment Posting ▪ Imaging Record Technology ▪ Medical Terminology Quality
Assurance
Electronic Health Records ▪ Office Management ▪ Insurance Claim Processing ▪ Insurance Billing Procedures ▪ Medical
Office Procedures ▪ Master Patient Index ▪ ROT Tracking/Data Analysis ▪ Accounting/Payroll/AP