1. EHAB MOHAMED TAWFIK
I T MANAGER
+201093609856 | ehabtawfik09@gmail.com
EXPERIENCE
Mega for construction & industries (2009 – present)
IT MANAGER
Accomplishes information technology staff results by communicating job expectations;
planning, monitoring, and appraising job results; coaching, counseling, and disciplining
employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting
strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user
projects.
Completes projects by coordinating resources and timetables with user departments and
data center.
Preserves assets by implementing disaster recovery and back-up procedures and
information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating
organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Accomplishes financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains quality service by establishing and enforcing organization standards.
Information Technology Corporation ( ITI ) (2004 – 2009)
IT ENGINEER
Establishes networking environment by designing system configuration; directing system
installation; defining, documenting, and enforcing system standards.
Maximizes network performance by monitoring performance; troubleshooting network
problems and outages; scheduling upgrades; collaborating with network architects on
network optimization.
Secures network system by establishing and enforcing policies; defining and monitoring
access.
Accomplishes information systems and organization mission by completing related results as
needed.
Support LANs, WANs, network segments, Internet, and intranet systems.
Maintain system efficiency.
Ensure design of system allows all components to work properly together.
Troubleshoot problems reported by users.
Make recommendations for future upgrades.
Maintain network and system security.
Analyze and isolate issues.
Monitor networks to ensure security and availability to specific users.
Evaluate and modify system's performance.
Identify user needs.
Maintain the network, server deployment, and security.
Ensure network connectivity throughout a company's LAN/WAN
2. Design and deploy networks.
Perform network address assignment.
Assign routing protocols and routing table configuration.
Assign configuration of authentication and authorization of directory services.
Maintain network facilities in individual machines, such as drivers and settings of personal
computers as well as printers.
Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal
digital assistants, smartphones, software deployment, security updates and patches.
Analyzing system logs and identifying potential issues with computer systems.
Introducing and integrating new technologies into existing data center environments.
Performing routine audits of systems and software.
Performing backups.
Applying operating system updates, patches, and configuration changes.
Installing and configuring new hardware and software.
Adding, removing, or updating user account information, resetting passwords, etc.
Answering technical queries and dealing with often frustrated users.
Responsibility for security.
Responsibility for documenting the configuration of the system.
Troubleshooting any reported problems.
System performance tuning.
Ensuring that the network infrastructure is up and running.
KEY COMPETENCIES AND SKILLS
Managerial
• Ability to identify, understand and give priority to urgent issues.
• Able to work on cross-divisional projects.
• Experience of recruiting and training new staff.
• Able to develop, coordinate, delegate and plan work activities.
• Dealing calmly and professionally with challenging situations.
• Planning each stages of an IT project in detail, and investigating how it can affect a business.
IT
• Able to identify cost-effective technical solutions that meet business needs.
• Excellent analytical, data manipulation and interrogation skills.
• Ensuring that all IT changes are managed so that they minimize downtime and risk of any
inconvenience.
• Developing and maintaining the infrastructure and IT systems.
• Negotiating IT service contracts with partners and suppliers.
• Managing and promoting services through the use of social media and Search Engine Optimization.
3. EDUCATION
University, ELHEGAZ
● Completed degree in computer science.
CERTIFICATES
● CISCO CERTIFIED NETWORK ASSOCIATE FAST TRACK FROM YAT
● JUNIPER FUNDAMENTALS FROM IT GATE
4. I· Ill
Microsoft·
GOLD CERTIFIED
Partner
CISCO SYSTEMS
11111 IRegistered
Partner
autodeskauthorised training centre
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AUTHORIZED
TRAINING
PROVIDER
THOMSON
PROMETRIC
Vasser Faw y
C E N TE R S
Art of Training
Certificate· of· Achievement
<Jli,is is to certify tliat
EHAB MOHAMED TAWFIK
Jfas attenaea � compfetea tlie courses of
CISCO Certified Network Associate
CCNA Track
{80.hours)
t!
Issue Date: 19-04-2006
Certificate No:. 024076
Chairman Managin Directo
YAT Education Centers
5. J� EDUCATION
Authorized Education Center
CERTIFICATE OF COMPLETION
This acknowledges that
has successfully completed
Network Fundamentals
April 28,2010
DATE
(
Juniper Networks
Authorized Education Center
EHAB MOHAMED TAWFIK