Pasquale Genova is an accomplished General Manager with over 10 years of experience leading high-performance teams to achieve organizational objectives. As Director of Sales and Business Development at CTE Auto Group from 2011-2019, he increased annual revenues, exceeded sales goals, and grew a profitable client base. Previously he held General Manager roles at Lexus of Manhattan and Bob Ciasulli Lexus, leveraging his skills in strategic planning, operations, sales management, business development, and customer service. He has a proven track record of transforming underperforming teams and increasing customer satisfaction, revenues, and profits.

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Pasquale Genova
39 Trella Terrrace, Clifton , NJ 07013
Phone: 862-290-0503, E-Mail: pgenova92114@gmail.com
GM Sales - Growth Catalyst | Powerful Marketing Strategist | Market Expansion | Operations
Management
An accomplished and business savvy professional with robust experience acquired over the years in delivering optimal
results & business value in high-growth environments and establishing key relationships with business segments
globally. Results-driven General Manager with over 10 years experience as GM providing direction and leadership to
high-performance teams to attain organizational objectives. Skilled in formulation and execution of strategic, financial,
and marketing plans to achieve company goals. Manage development and implementation of robust operational
processes, profit, and loss management. Able to quickly understand complex concepts, identify and solve problems,
turn ideas into logical strategies, and implement systems that optimize productivity, decrease vacancy rates, and
increase the bottom line. Exceptional ability to identify and resolve problems in a timely manner. Dedicated to improving
operations and increasing customer traffic with targeted initiatives. Performed basic administration duties and maintain
clear and complete financial records. Manage outstanding customer services to ensure customer satisfaction.
Responsible for the P&L management, provided strategic and tactical leadership, coaching, and direction to field
management and team members to ensure the company has the proper people, systems, and procedures to grow and
operate efficiently. Prepared budgets and manage expenses within budgets. Contribute to key strategic initiatives in
addition to day-to-day operations, provided leadership in a changing environment - talent development and performance
management. Articulate communicator with exceptional mentoring skills in transforming a low performing team to a high
caliber workforce coupled with proven abilities to understand people psychology backed by confidence to interact with
individuals at all levels. Exceptional communication, presentation & interpersonal skills with proficiency at grasping new
concepts quickly and productively utilizing the same.
~ Achieved number on status in the Northeastern region in 2017 thru 2019 (#22 in 2016). Took dealership from
50th in the nation to 8th. ~
~ Increased customer satisfaction Index (CSI), Won "Elite of Lexus Award" 2006-2015 with a 98%+ rating ~
Skill Areas: Strategic & Operations Planning  Sales Management  Business Development  Solution Selling  Key
Account Management  Presentations  P & L Management  Process Improvement  Cross Function Team
Leadership  Competitive Analysis  Business Planning  Training  Sales Promotion  Customer Service  Problem-
Solving  Leadership  Strong Interpersonal Skills  Analytical Skills  Client Relationship Management  Team
Management  Communications and Marketing Time Management
PROFESSIONAL EXPERIENCE
CTE AUTO GROUP (June 2007 – Till Date)
GM Sales
Director of Sales and Business Development (2011-2019)
CTE is a new and pre-owned luxury automotive dealership.
 Manage functions pertaining to handling a team of 32 employees in the sales and finance department
 Pioneered the efforts across handling the entire gamut of functions pertaining to selling fleets and coaches at a
commercial level, offering employee car buying incentives to local companies and proactively targeting the
high net worth market
 Design and implement the strategy that fulfills the objectives, maximizes revenues, profits and market share of the
company while streamlining overall operations pertaining to business development, and customer service
 Outline the long-term vision and goals mapped with short-term strategies and action plans to achieve the goals
 Plays a pivotal role in vision building, goal setting, and achieving the company set goals and objectives
 Established and nurtured productive relationships with the key decision-makers to further strategic goals and
increased sales opportunities

2. Pasquale Genova
Phone: 862-290-0503, E-Mail: pgenova92114@gmail.com
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 Proactively identify, evaluate and drive opportunities to reduce costs
 Responsible for increasing sales revenues, exceeding targeted goals, developing profitable & productive business
relationships and building an extensive client base with the distinction of accomplishing multi-fold revenue increase
 Strategically planned & conceptualized creative, out-of-the-box strategies to enhance business
 Work with other departments to ensure alignment of company goals, as set by senior management and ensured
that the business growth strategies are met
 Planned & conceptualized various strategies to achieve business goals aimed towards the growth in business
volumes as well as profitability
 Established the finance department that generated additional profit through such programs as special financing.
Reduced aged inventory by 30% by moving new cars within 30 days and getting anything over 60 days off the lot.
Increased revenue 4.5% quarter-on-quarter
 Manage to solve complex problems by primarily leveraging the systems and tools currently available to the
organization
 Contributed to short and long term advertising strategies, sales and lease promotional programs, and marketing
initiatives. Maintained a strong presence in collaborating with marketing.
 Design and negotiate advertising and promotional programs with TV and radio outfits
 Established business development centers (BDCs) in service and parts, increasing revenue to 750K from 450K
 Responsible for monthly and annual sales, profit and expense forecasting; best practices; business planning;
trade-in appraisals and merchandising strategies
 Manage staff to include: interviewing, hiring, training, and development, delivering on-time performance appraisals,
providing feedback, scheduling, counseling
 Recruit staff and deliver outstanding operational leadership, increasing employee retention, and offering key training
to maintain annual revenues
 Strategize and implement marketing and customer service methods to grow sales and expand customer base
 Reduced expenses overall by 18% through vendor relationship management and negotiation strategies
PRIOR EMPLOYMENT DETAILS
LEXUS OF MANHATTAN, NY AUG 1997- JUNE 2007
General Manager Sales
BOB CIASULLI LEXUS JUNE 1992- AUG 1997
General Manager Sales
BANCA DL ROMA JAN 1998- MAY 1992
Vice President, Auditing Operations
CHASE MANHATTAN BANK APR 1980- DEC 1987
Vice President, Auditing
PROFESSIONAL DEVELOPMENT & CREDENTIALS
Master of Business Administration: Marketing and Accounting
Long Island University, Summa cum laude
Bachelor of Business Administration
Pace University
Technical Skills: Microsoft Office Suite and Internet