Integrity in the Workplace TEAM BUILDING by Amb Juan

by Peace Ambassador
ZARA JANE JUAN
Leadership
Training

Objectives:
 To promote efficiency,
reliability, honesty & respect;
 To improve Morale and thereby
improve Productivity;
 To enhance teamwork and
thereby achieve company’s goal.
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan

personal vision
&
personal mission
vis-à-vis
company’s vision & mission
Personality
Inquiry

Storyboard

Out-of-
the-Box

Leadership
Values,
Awareness &
Communication

LEADERSHIP
Who? (You)
What? (Leader)
Where? (Organization)
When? (Time Frame)
Why? (Reason)
How? (Values)

Values

Why do
you care
to lead?

Self-
Awareness

Personal
Self
Strength
Weakness

Working
Self
Strength
Weakness

Communication

How do you
share your
thoughts?

What is your
Medium?
Verbal
Writing
Visual
Presence

Informal
=allow the
group to do
what it
wants

Authoritarian
= wants
complete
control

Democratic
= facilitate
discussion
& ensures that
every
member’s
opinion is
valued

Transactional
= avoid
coercion and
use rewards to
motivate the
group

Transformative
= inspire
members to
meet both
personal and
group goals and
provide them
with outlook

Visionary
= set the future
direction of the
group
(change
agents)

Communication
Exercise
Focus-Listen-Talk!

FUNDAMENTAL
TECHNIQUES
IN
HANDLING
PEOPLE

The Big Secret
of Dealing with
People
…..Compliment
& Recognition

To influence the
other fellow is to
talk about what
he wants and
show him how to
get it!

How can
you win
them to
your way of
thinking?

Show
respect for
other’s
opinions

Asked
questions
where your
opponent
would have
to agree

To handle
complains, let
the other
fellow do the
talking. Listen

To get
cooperation,
let the other
fellow feel
that the
idea is his

Let the
other
fellow save
his face

Avoider
Competitor
Adaptor
Cooperator

How to put
Conflict
Resolution
Styles
to
Work?

Know that
all styles
can work at
one time or
another

Think about
the members
on your team
and the styles
they might be
using

Recognize
that their
styles may
be different
than yours

Go in with
patience and
an open mind

Be willing to
move away
from your
original
position and
explore all
options

Acknowledge that
conflict exist

Identify the
“real” conflict

Together,
explore ways
to solve the
conflict

Gain agreement
and
responsibility
on the resolution

Schedule a
follow-up
meeting to
check if
resolutions
are met

Begin with
praise and
honest
appreciation

Call
attention
to people’s
mistakes
indirectly

Talk about
your own
mistake
before
criticizing
other person

Ask
questions
instead of
giving
direct
orders

Praise the
slightest
improvement
and praise
every
improvement

Give your
people a
fine
reputation
to live up
to

Make the
fault seem
easy to
correct

Make
people
glad to do
what you
want

Make the
other
person
happy

Commitment

Commitment
is what
transforms a
Promise to
Reality!

What is the
pre-requisite
to
Commitment?

Loyalty

Integrity in the Workplace TEAM BUILDING by Amb Juan

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