Jeffery Bland has over 10 years of experience in customer service and retail management. He has held positions such as Store Manager and District Manager for Dollar General, where he oversaw daily operations and personnel management of multiple stores. Bland also has experience in bartending, sales, account management, and municipal services. He aims to utilize his training and leadership skills to benefit future employers.

1. Jeffery Bland
3717 Oxley Dr
Richland Hills, Tx 76118
(817)846-0069
jeffery.bland78@yahoo.com
Professional Summary
Results-oriented Assistant Manager with over 10 years of customer service and retail experience. Strong ability work
within teams and multi-task projects to meet deadlines. Helped run a family owned Bar and Grill, from office work,
dealing with vendors and bartending.
Areas of Expertise
* Training and Development
* Staffing
* Hiring and Firing
* Conflict Resolution
* Bartending
Work Experience
Store Manager & District Manager
May 2013 to Present
Dollar General Fort Worth, Tx
Run stores daily operations. Hire and train associates. Assign and plan weekly tasks and projects to associates and follow
up. Manage day to day operations for 15 stores. Do monthly store audits and come up with plan to correct issues within
store. Work with store management to ensure highest level of customer service. Deliver information to stores sent
down from corporate. Teach processes to management and store teams and follow up to make sure they are are being
done correctly.
Patient Experience Advocate
August 2012 to April 2013
Beryl Bedford, TX
Provide accurate information to callers on behalf of hospital clients, Physician referrals, Class enrollments, Service
information
Retail Sales Merchandiser
July 2011 to August 2012
Advantage Sales & Marketing Fort Worth, Tx
Provide support to SC Johnson Company by calling on stores and making sure product is on the shelf, priced and that
displays are set. Following guidance from handheld device to ensure that company needs are meet to company
standards.
Assistant Manager
March 2005 to April 2011
Wal-Mart Fort Worth, Tx
Provided operational support for high-volume retail chain. Complied with federal, state and company policies,
procedures and regulations. Assigned tasks to associates, staffed projects, tracked progress and updated managers as
needed. Created a process of tracking features for sales and movement. Managed 100 + associates within the store.
Responsible for hiring, terminating and training.
Light Equipment Operator
October 1999 to August 2004
City of Corinth Corinth, Tx
Provided services to the residents of the city. Installed new meters for new homes and businesses. Recorded meter
readings for billing. Repaired water main breaks utilizing heavy equipment when necessary.

2. Account Manager
February 1999 to October 1999
Rent A Center Denton, Tx
Managed customer accounts. Collection of payments or merchandise from delinquent accounts. Sales and account set
ups for new customers. Increased revenue and customer relations of the store within 2 months. Reduced shrink by 15%.
Education
Billy Ryan High School 1996 Denton, Tx
ABC Bartending School 2011 Fort Worth, Tx