This document is a resume for Jennifer M. Smith that summarizes her contact information, skills, work experience, education, and availability of references. She has over 15 years of experience in administrative assistant, customer service, accounts receivable, and receptionist roles. Her skills include Microsoft Office, QuickBooks, and knowledge of various phone and filing systems. She seeks an environment that stimulates productivity and creativity.

1. Jennifer M. Smith
250 W. Central Ave #406
Brea, CA 92821
Jennsmith1020@outlook.com
714-326-8106
OBJECTIVE: A work environment that stimulates productivity and creativity.
SKILLS:
• Knowledgeable in Microsoft Office programs including: Microsoft Word, Excel, Power-Point and
Outlook.
• Knowledgeable in Job Runner.
• Knowledgeable in Quicken, Adobe Illustrator and Adobe Photoshop.
• Knowledgeable of several phone systems, data entry, accounts payable, along with several
different filling systems.
• Create data bases from hard copy files.
SUMMARY OF WORK EXPERIENCE:
• Administrative Assistant
• Customer Service
• Accounts Receivable
• Accounts Payable
• Receptionist
• Cashier
• In House Sales
BUSINESS EXPERIENCE:
Anthology Fabrics / Pete Huntington Clothing Anaheim, CA
05/15-04/16
• Data Entry / Customer Service
• Accounts Receivable
• Collections on Past Due Invoices
• Invoicing new customer orders
• Data entry in Quickbooks
• Stock check for customers
• Prepare orders for shipment
• Ordering of special order fabrics
• In House Sales
Floor Systems, Inc. Anaheim, CA
05/11-05/15
• Receptionist, answered multi line phone system.
• Processed new jobs and created work orders for upcoming jobs
• Processing of Payroll on a weekly basis.
• Ordered material for open jobs.
• Data Entry of orders and purchase orders.
• Greeted customers and Sales Representatives.
• Ordered samples for clients.
• Scheduled sanding and slab checks for renovated homes.
• Stock and price check.
• Kept track of city business licenses.
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2. • Handled insurance for current jobs.
• Self-taught in company’s order entry software.
PRP Wine, International Orange, CA
03/09-05/11
• Data Entry of orders.
• Accounts payable and accounts receivable.
• Processing of credit cards, checks and cash.
• Handled deposit reports.
• Created and handled all the filing.
• Answering phones and taking messages.
• Assistant to the Branch Manager.
• Called clients to verify clients address and set up delivery times.
• Set up delivery routes.
Dr. James C. Lee D.P.M (Temporary to hire) Anaheim, CA
04/08-08/08
• Patient scheduling via phone or walk in.
• Registered new incoming patients.
• Invoiced office patients and Adult Living Centers.
• Confirm appointment date/time with Adult Living Centers and office patients.
• Clean and stock examine rooms.
• Obtained insurance company authorizations for patient medical procedures.
• Answered patient’s questions.
• Answered invoice inquires from insurance companies, Adult Living Centers, and office patients.
• Prepared and completed paperwork for outbound DHL overnight packages.
• Answered phones, sent and received fax inquires.
• Worked independently without supervisory assistance.
Beta Diamond Products (Temporary position) Anaheim, CA
12/07-1/08
• Created a clientele database from hard copy files.
Seeley Brothers Brea, CA
10/06-11/06
• Answered phones and transferred to the appropriate associate.
• Responsible for office supply inventory.
• Arranged the conference room for meetings.
• Greeted walk-in customers.
• Prepared and completed paperwork for outbound UPS overnight packages.
• Received and dispersed all faxes to the appropriate associate.
Haines & Co. Fullerton, CA
03/05-05/05
• Answered phones.
• Took messages and made sure the company representatives received their messages.
• Kept in contact with clients and representatives through the use of Outlook.
• Conducted follow-ups with new clients that received the company’s product.
• Scheduled representatives and created a calendar to ensure the reps never double booked.
• Organized the conference room for Rep meetings.
Target Fullerton, CA
12/04-1/05
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3. • Seasonal Sales Associate/Cashier
• Made sure department was well maintained and stocked with merchandise.
• Assisted customers in locating an item in the warehouse and checked the stock with other Target
Stores.
• Created mark downs when instructed to.
• Cleaned and organized department
Marshall’s Brea, CA
12/03-11/04 (Company in Brea is no longer in business)
• Sales Associate and Customer Service Manager.
• Made sure the department was maintained and stocked with merchandise
• Created “seasonal” end-caps previewing new seasonal items or sale items.
• Located stock at the Brea store or at other Marshall locations.
• In charge of the Frontline cashiers and merchandise.
• Dealt with customer complaints and merchandise returns.
• Customer lay-aways.
EDUCATION:
• Brea Olinda High School 2000-2004 Brea, CA
o General Studies, graduated with High School Diploma
• Excelled in Graphic Arts, Photography and Language Arts.
REFERENCES:
• Available upon request
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