Organization / Workplace

Location

Occupation

Industry

Medical / Health Care / Pharmaceuticals

About

Developed patient engagement scripts for patient satisfaction surveys. Conducted 300 patient satisfaction surveys for an iPad pilot program in ED. Data analysis of patient satisfaction survey responses. Project planning for iPad pilot program that has significantly increased patient satisfaction scores in willingness to recommend hospital. Coordinating between different departments to create a SPH equipment handling process. Mapping project flow for Safe Patient Handling (SPH) equipment. Inventory count of 150 SPH equipment and tracked missing items throughout the hospital. Developed a mock app for patient portals. Research for technological alternatives and solutions. Contacted sales rep...