This document is a resume for LaTiffany Campbell. She has over 15 years of experience in human resources, recruiting, and project management. Her most recent role was as a Senior Associate at PricewaterhouseCoopers, where she was responsible for data processes and procedures. She has experience managing teams and projects, and knowledge of various HR systems like PeopleSoft and Taleo. Campbell has a Bachelor's in Business Administration from Florida A&M University and an MBA in Human Resource Management from the University of Phoenix.
Obtain a challenging management position applying creative problem solving and exceptional management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
1. 6701 Bluff Meadow Ct.
Wesley Chapel, Fl. 33545
LaTiffanyCampbell
Objective - Looking to pursue a role that I will be able to grow and develop my skills with a focus in
value add strategies, planning & implementation, program/project management, HRIS.
Summary of Qualifications
• Proven leadership
through valuable
relationship building
• Ability to establish and
maintain business
relationships
• Ability to independently
handle to complex issues
• Several recruiting,
tracking and HR related
systems knowledge
• Ability to communicate
cross levels of mgmt.
and leadership
• Managed multiple
individuals and teams
• Experience as subject
matter expert and liaison
• Proactive in conflict
management and
resolution
• Ability to research and
investigate complex
cases
• Demonstrated
knowledge in all facets
of HR (Payroll, ER,
Recruiting, Comp &
Benefits)
Technology Experience
• PeopleSoft
• Beeline
• Taleo
• Kenexa
• Kronos
• Advance knowledge of Microsoft Suite
Education
Florida A&M University – Bachelor’s in Business Adm.
University of Phoenix – MBA/HRM
Experience
4/2012 - Present – PricewaterhouseCoopers, LLC – National Sourcing Operations Sr. Associate
• SME and Point of Contact for several firm-wide processes and procedures
• Responsible for data entry, reporting, auditing and data integrity processes
• Proven ability to manage multiple projects and meet deliverable deadlines
• Develop system processes and procedures for front-end user experience
• Experience with back-end system build out with consideration to process improvement, future and
enhancements.
• Demonstrated ability to provide recommendation around technology process and procedure to both
internal and external clients
• Provide end-users with problem resolution troubleshooting strategies, and education around system
issues/errors.
• Ability to analyze data, monitor trends, offer recommendations for process improvement, and
increased efficiency
2. • Develop Ad-hoc reporting using DIT systems
• Strong knowledge of various HR and Payroll systems
• Update and maintain process QRC, workflow charts, process maps, etc.
• Ability to build and maintain relationships through providing high quality work
10/2010 - PriceWaterhouseCoopers – Experience Recruiting Sr. Associate
• Responsible for managing candidate pipeline for multiple Recruiting Managers
• Set foundation for interview process for the candidate, as the first point of contact
• Provide flawless client service to the stakeholders and management
• Develop an understanding of best approach to meet and exceed deliverables to client
• Become liaison between recruiting team and candidate
06/09- 9/10 - Coca-Cola Enterprises Call Center – Employment Relations Consultant
• Manage escalated employee relations and investigation cases via internal ticket system
• Subject Matter Expert to management in ER conflict resolution, progressive disciplinary tracks, and
corrective action for 50+ plans including Canada and Mexico expatriates
• Collaborate with team managers and leaders to determine best ER solutions
• Manage US base team of 12 Advisors
• Develop new strategies to improve process and procedures
09/07-05/09 – GE Captial
Human Resources Specialist – Corporate & Warehouse Divisions
• Manage team of 4 (local) and 12 (multi-state managers)
• Responsible for managing Full-cycle Recruiting, Interviewing and Hiring logistics
• Facilitated New Hire process (materials and conducted)
• Coordinate with leadership People and Talent strategies, Coaching Development and Performance
• Manage multiple HR aspects for 500+ multi-state employees
• Point of contact for communication and interpretation of HR policies and procedures and both local
and federal regulations to include ADA, EEO, Title VII, HIPPA and OSHA.
• Strategize to drive process improvement and change management
02/06-09/2007 –Home Depot Inc.
Sr. Administrative Assistant – Information Technology Directors
Support four (4) IT Lines-of-Businesses
• Performed advanced, diversified and confidential administrative responsibilities requiring broad and
comprehensive experience, skill and knowledge
• Oversaw IT projects and supervised U.S. and off-shore teams (India)
• Managed HELP Desk staff and ticket ques and project prioritization
• Liaison between Directors and staff on complex issue management
• Document composer for system integration and roll-out process and procedures
03/2003 – 06/2005 – University of Central Florida
HR/Payroll Office and Campus Manager
• Personnel / Payroll Supervise all payroll and personnel functions for the physical plant
• Operating by established standards, policies and procedures of Physical Plant, HR, Finance &
Accounting and Budget.
• Responsible for ensuring accuracy of personnel paperwork and compliance with rules and
regulations .
• Identified , Interpreted and resolved all Payroll Adjustments and Reconciliation
• Compiled HR and Payroll statistics for reporting purposes
3. • Effectively , efficiently and accurately responded to employee HR / Payroll inquires EEO
complaints , claims and court hearing preparation
• Coordinated annual review process
• Developed file mgmt . procedures ( file life cycle )
• Managed internal and external recruiting
• Benefits Administration assistance ( Medical , Dental , etc . )
• Processed HR related paperwork : termination , LOA , LWP , FMLA , resignations etc . " First
Report of Injury " and WC reporting exp .
• Assisted with training and development New Hires : Coordinate New Hire Orientation
Coordinate recruitment testing Background , Drug and Reference checks Setup and maintain all
personnel files Update employee database and vacancy / recruitment spreadsheets Update
position descriptions Submitting annual reports and analysis for Physical Plant Establish and
maintain system for monitoring and processing personnel files Coordinate and manage drug
testing program with First Lab Coordinating and reporting payroll audits Light administrative
assistant duties .