1. Martita Rice
727 Jefferson Avenue
Brooklyn, NY 11221
(347) 307 6790
mrrrice@yahoo.com
OBJECTIVE:Seeking a position in a growing company with the opportunity to excelmy administrative and customer
service skills. Adaptable to new concepts and responsibilities, can work independently and as a team player.
Experience:
TELX DATA CONNECT
Security Admin Coordinator: 2012 – Present
Responsible for Security Administration/Access
In charge of signing visitors in and out of the facility
Enrolled and removed user Clients and employees from biometrics fingerprint readers.
Arranged customer escort to their respective spaces
Generated access reports for clients and management.
Responsible for ordering supplies for daily use/ consumption
Responsible for training security guard force on the use of access systems and Iris scan enrollment.
Ensured we maintained current Certificates of Insurance on file with Management for all deliveries and Clients.
Comprehensive care management health system
Intake Coordinator 2007-2012
Responsible for Screening calls from the community as well as referrals
Acted as a liaison for the program by marketing the program and its benefits to the community.
Scheduled and Coordinated the patient enrollment process.
Established patient records in collaboration with the entitlement coordinator.
Monitored inventory and coordinate the purchasing of marketing materials.
Documented minutes and comply with all information for weekly intake meetings as necessary.
Collected and reported accurate program census information for daily/weekly intake statistics.
Served as an interpreter in both the Spanish and English language for intake and other CCM staff members .
Interfaced with representatives from state and local governments, other health care providers and related organizations to
facilitate and expedite the up and down flow of information.
Performed other duties as needed when assigned by supervisor.
Tracked all information related to Medicare and Medicaid entitlement benefits .
2. Visiting Nurse regional Health Care system, NewYork, NY
Customer service representative 2002-2006
Responsible for the Follow-up of discharged patients to ensure that scheduled visits were being made by nurses.
Called new patients on daily basis to ensure that their entitled services were in place HHA/PT etc..
Maintained and logged patient complaints and actively reported them to the Senior Vice President.
Actively created new contacts to build into potential referrals.
Central Admissions Unit Department
Patient Service Assistant 2002
Responsible for maintaining accurate patient records and provided clerical support.
Responsible for processing received referrals from CAU liaisons Nurses.
Received and reviewed all start of care forms and other patient Admission forms to prepare admission packets and
documentation for distribution to nursing supervisors.
Verified Medicaid numbers on referrals using EMEVS and NYCHRA benefits verification system .
Handled visitor reports, and physician orders as submitted from nursing coordinators.
Handled discharged patients charts and patient activity reports
Prepared discharge charts and ensured their proper storage within the appropriate filing area.
Brown, Raysman, Millstein, Felder and Steiner LLP New York,NY
Marketing Coordinator 2001
Maintained open active and constant communication channels between clients and attorneys.
Reviewed and ensured accuracy of all company marketing materials.
Formatted marketing articles and legal key information into office database and circulated firm’s overview to potential
clients.
Education:
Business Administration –Sacred Heart College, Belize City, Belize
Career Consultation INC.,Brooklyn, NY
Skills: Advanced working knowledge of Microsoft office, Word, Excel, Access,PowerPoint,and Outlook, highly
proficient with use of the internet and its resources,advanced data entry and keyboarding skills. Advance Bi-lingual
communication (English/Spanish) and customer service.