This document outlines the skills and experience of an individual with 25 years of experience delivering complex projects and solutions. They have strong leadership, management, and technical skills, including expertise in IT, infrastructure, call centers, and business strategy. The individual is motivated, adaptable, and able to develop new leaders through coaching and mentoring. They demonstrate the ability to achieve outstanding results while managing budgets, resources, and ensuring safety amid limitations.

1. 25 years of experience in practical and
management roles, delivering complex projects
and high-performance solutions.
Creative troubleshooter, with commitment
lifetime to auto-learning and continuous
personal desire to grow.
Skilled manager on dealers and customer
liaisons, business strategy design, marketing
analysis and successful develop of quality
projects for IT, Infrastructure and Call Center, as
well as outstanding daily operation.
Using strong leadership skills, in order to
ensuring operational effectiveness, optimal
technologies resources, assuring rigorous safety
parameters despite process limitations and
budget constraints, producing a solid track of
high quality results.
Motivated achiever, with solid results in creating
new businesses, securing loyalty and enhancing
business relationships, furthermore, valuable
additional international exposure.
New leaders’ developer, through:
empowerment, development and
encouragement for coaching, counseling &
mentoring culture.
Strong believer that good leadership needs
hands-on approach, in order to achieve
outstanding results with excellent standards.
Demonstrated multi-disciplined leadership style
depending on project specifications.
Soluciones de tecnologías de
la información
CONFIDENCIAL
JGM
CORE COMPETENCIES
 Adaptable and Flexible.
 Team player
 Loyalty and commitment to the company.
 International business & relationships exposure.
 Manage; hiring, training/developing, motivating,
coaching, evaluating and retaining qualified staff.
 Building a team that effectively supports client
programs, products and services.
 IT Professional with outstanding leader skills.
 Budget managing & capital forecasting.
 Excellent understanding of business need’s and
transform them into IT Processes.
 Customers/Vendors relation management.
 IT product marketing and business analysis.
 Strong 6Sigma and ITIL skills.
 PMP certification on going
 Problem solving based on best practices.
BUSINESS LEADER
CAPABLE TO INTEGRATE A
HOLISTIC VISION OF THE MARKET
THAT COMBINES THE USE OF
STATE OF THE ART INFORMATION
TECHNOLOGIES SYSTEMS,
APPLICATIONS AND TOOLS.
TECHNO LOGY LEADER
BASED ON REAL BUSINESS
NEEDS, PERMANENTLY
INVOLVING THE CUSTOMER AS
WELL AS THE END USER, IN
ORDER TO DEVELOP SOLUTIONS,
WHICH GENERATE VALUE IN THE
FOREGROUND.
PRO DUCT LEADER
ALWAYS HAVING AS
FUNDAMENTAL RULE OBTAIN
FULL UNDERSTANDING OF THE
ENTIRE CHAIN OF PRODUCTION
FOR A BETTER INTEGRATION AND
APPROACH FOR THE PROJECTS
AND PROCESSES IN WHICH I
HAVE TO BE INVOLVED.