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IT Admin - The World of IT Careers
- 1. The World of IT Careers Presented by Group Five: Paolo Hora Brandon Furbush Carlos Castillo
- 2. Overview The Job Description The Networking Backbone The Server Keepers The Engineers The Coders The Help Support The Security Watchers
- 3. The Job Description Do you have what it takes?
- 4. Do you have what it takes? The Job Description Job Title Hours Responsibilities Requirements Training Pay
- 5. The Networking Backbone Creating the connection
- 6. The Networking Backbone Creating the connection Monitors the security of the network and firewall Network Security Engineer Responsible for all cameras, microphones, recording, and web conferencing systems Audio Visual Technician Maintains all phone servers, extensions, and phone lines Phone Administrator Maintains all network appliance and all connections Network Engineer Installs and removes all new backbone cabling from patch panel to wall jack Telecommunication Technician Monitors all systems 24/7 in case of an outage NOC Technician
- 7. The Server Keepers Home to Powerhouse Technology
- 8. The Server Keepers Home to Powerhouse Technology Catch all server administrator is responsible for the maintenance and upkeep of all servers in the enterprise Systems Administrator Primary focus is to maintain the web server including applying patches, updates, and changes to directories or files. Web Server Administrator Maintains both the database server and the database itself. Configures feeds in and out of database as well as upgrades or migrations. Database Administrator Maintains all systems and responsibilities involved with Linux Enterprise OS. Linux Server Administrator
- 9. The Engineers Sparking Creativity and Innovation
- 10. The Engineers Sparking Creativity and Innovation Software Engineers Desktop Engineers Cloud Engineers Spearheading the design, development and implementation of a future idea for a software Providing solutions for any troubleshooting for both software and hardware Latest and upcoming engineering aspects in cloud computing
- 11. The Coders Building the Software
- 12. The Coders Building the Software Creating powerful applications into the palm of your hands Mobile Developers Keeping obsolete tools running despite advancing technologies Mainframe Developer This is more advanced than changing your MySpace background color scheme. Website Developer Know another language other than English! Computer Programmer The Coding Crew
- 13. The Help Support Providing Customer Service for Others
- 14. The Help Support Providing Customer Service for Others Help Desk Agent Ensure that all clients’ are being addressed in a timely manner Provide Technical Support and Troubleshooting services to end users with their computer hardware and software needs Normally the first ones called when something goes wrong with a desktop Can serve other IT department roles Provide technical support regarding a spectrum of software use within a specific business sector Requires both technical knowledge and “people” skills to do their job well. Desktop Support Technician Application Support Analyst
- 15. The Security Watchers Protecting the Essentials
- 16. The Security Watchers Protecting the Essentials Work with organizations to keep their computer information systems secure Cybersecurity Specialists Ensure the secure operation of the in- house computer systems, servers, and network connections Security Compliance Officer
- 17. One Last Thing… Importance of Networking Knowing who you know is just as important as what you know! Paolo Hora Brandon Furbush Carlos Castillo
Editor's Notes
- Network engineer Maintenance of all network appliances Deals with most network outages, slow downs Solid knowledge of TCP/IP and OSI layers Network Security Responsible for all Security appliances (VPN concentrator, ASA firewall) Checks for any intrusions in the network or irregular patterns Maintains access control lists for white and blacklisted sites PBX Admin Maintains Telephony servers Configures new phones, extensions, voicemail, etc Talk to outside vendor for circuits, numbers, etc Data Center Technicians Monitor network and systems for irregularities or outages Sit in the server room Handles onboarding and wiring of new equipment Contacts appropriate groups for outages Telecom Run wires for datacenter, outlet to patch panel Fax lines
- Server Admins Catch all server guy Maintains window servers or physical blades Maintains SAN, NAS, bad drives, and routine backups Handles Active directory, new user accounts, domains, remote sites Maintains all VM’s or VS’s Web Server admins Maintain the actual web server(apache, patches, updates) Update directories and pages from web developer Monitors traffic to and from server Database admin Monitors the database server and the database itself Responsible for creation and modification of database and fees in and out Upgrades, migrations, backups of database May run queries and update format of database Linux Server admin Deals with linux servers Know redhat, unix, linux, and any flavors inbetween Developing scripts and code development of APP installs
- Software Engineers A part of the life cycle process of the software development. Must be used to the Agile Principle - scrums Knowledge in programming languages Desktop Engineers Tier 3 - 4 troubleshoot technical issues of computer users Creation of disk images : default structure of hard drives etc. Maintenance of windows updates on PC’s of the enterprise Patches Communication skills – explain in layman terms Cloud Engineers First introduced in 2009 Very technical and uses the latest technology AWS, Azure, OpenStack
- Mobile Developers Uses similar languages to desktop applications Swift – iOS Same principles in creating apps Different restrictions – Size / Performance Mainframe Developer Assembly level language Turns word coding into 0s to 1s Coal bolt