1. EMPLOYEE EXCELLENCE AWARD: MITCHELL INTERNATIONAL 2012
Received along with a letter from the manager stating perfection in my
work
AWARDS
INFORMATION SYSTEM ANALYST: MITCHELL INTERNATIONAL, 2011 - 2015
• Educated team by displaying aptitude when taking escalated
High-Pressure situations from other teams.
• Took initiate on high profile issues, while also decrypting what the
customer issues were, while they were uncertain of the information they
had.
• Was the only escalation point for the other Information System
Administrator teams within the company, when they were unable to solve
the issues.
INFORMATION TECHNOLOGY TECHNICIAN: CONSULTANT, 2009 - 2011
• Assisted direct customer on home and business computer and server
repair and upgrades as requested by client.
• Instructed company employees on computer and information systems
security, with social engineering awareness and malware avoidance
training.
IT ADMINISTRATOR: CLINICAS DEL PUEBLO, 2009 - 2009
• Sourced while IT Manager was out on medical leave, while upgrading XP
OS to Windows 7 OS across the network.
• Directly responsible for upgrading, modernizing and repairing equipment
for all clinics in the Imperial Valley County.
JOB EXPERIENCE
ITT TECHNICAL INSTITUTE: BACHELOR OF SCIENCE IN 2005
Learned to evaluate the security needs of computer and network systems,
various computer and network safegua
rding solutions, and managing the implementation and maintenance of
security devices, systems, procedures and countermeasures.
ITT TECHNICAL INSITUTE: ASSOCIATE OF SCIENCE IN 2003
Learned skills in computer systems, operating systems, local and wide area
network systems, telecommunications fundamentals and the
administrative tasks related to such systems.
EDUCATION
PERSONAL SKILLS
Communication
Teamwork
Creativity
Leadership
Management
PROFESSIONAL SKILLS
Trouble Shooting
Networking
Hardware Repair
Software Repair
Costumer Service
SKILLS
linkedin.com/in/stewart-palacios-77a8a994
S.Palacios92139@gmail.com
(760) 554-3134
6209 Rancho Hills Drive
in
Information Technician
Stewart Palacios
HELLO !
My Name is Stewart Palacios and I have been an IT for 10 Years.
I am a dedicated IT Analyst well-versed in analyzing and mitigating risk and
finding cost-effective solutions. Excels at boosting performance and
productivity by establishing realistic goals and enforcing deadlines.