1. Evan C. Laux
evanclaux@gmail.com | https://www.linkedin.com/in/evan-laux-812b44102 |402-677-1995
Service and IT
Launched Software and Patches
Create and Archive Users
Support End-user Issues
Provide Training
Configure and Deploy Hardware
Streamline Processes
Troubleshooting
Inventory and Invoice Management
Experience
NP Dodge
Systems Administrator I November 2015 to Present
Duties and responsibilities: Assist current employees through help desk. Manage and launch new
networks. Deploy hardware including servers, firewalls, printers, computers, etc. Troubleshoot issues
both hardware and software. Manage employees through active directory and through group policy.
Service One
Appliance Technician May 2011 to October 2015
Duties and responsibilities include: Diagnosing, troubleshooting, repairing appliances including their
electronics. Solving computer issues for other technicians including connectivity problems. Navigate the
Internet to research and solve complex issues. Daily interaction with customers. Selling repairs as
necessary.
Acquired Universal level license in refrigerant.
Richdale
General Maintenance November 2010 to May 2011
Duties and responsibilities included: Maintaining many different apartments and the surrounding
property. Service and troubleshooting would be required on HVAC equipment, appliances, plumbing,
and more.
Education
Bellevue University, Bellevue, NE| Bachelor of Information Technology, 2016| Graduated with honors
Technology
Familiar with Windows environments including user management with Active Directory • Daily
interaction with remote control software • Using group policy • Different versions of Windows including
office programs • Pushing down updates to servers as well as work stations