The document discusses various types of organizational conflicts that can occur, including inter-organizational, intra-organizational, intergroup, intragroup, and interpersonal conflicts. Structural factors like specialization, goals, interdependence, and authority relationships as well as personal factors like skills, personalities, perceptions, emotions, and communication barriers can all contribute to conflicts in organizations. While dysfunctional conflicts are unhealthy and destructive, functional or positive conflicts can stimulate creativity, new ideas, and change if managed constructively. Conflict management techniques include setting superordinate goals, expanding resources, changing personnel or structure, and confronting or negotiating conflicts.