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IoT & M2M: WTF?
Mobile Monday Helsinki 9.3.2015
Mikko Eerola
@tulensrma
Idean
Idean global studios & partners
Idean studios
Partners
FINLAND
USA
Our view on IoT is based on:
+200 projects for different
interfaces annually
IoT/M2M think tanks 

with leading industry experts during
2014-2015
CES 2015, Las Vegas
“All our devices will be
connected in 5 years”
Samsung
MWC 2015, Barcelona
"We're going from connecting cars
to connecting the full eco system”
Hans Vestberg, CEO, Ericsson
Amount of connected devices
per household
1990 1995 2000 2005 2010 2015 2020
KEYPHASES
in the IoT phenomenon
Sensors spread to
our surroundings and
connect to internet
Customer value-add
Sensors spread to
our surroundings and
connect to internet
Customer value-add
Sensors spread to
our surroundings and
connect to internet
Sensors start to
communicate with
each other and other data
sources
Open data
source
Customer value-add
Sensors start to
communicate with
each other and other data
sources
07:00
 08:30
 13:00
 16:45
Sensors spread to
our surroundings and
connect to internet
Sensor networks
anticipate our
needs
Customer value-add
Sensors start to
communicate with
each other and other data
sources
Sensor networks
anticipate our
needs
Open data
source
07:00
 08:30
 13:00
 16:45
Sensors spread to
our surroundings and
connect to internet
Artificial
Intelligence makes
our life easier and we
can’t live without our
favorite services
Customer value-add
in the future
service
ecosystem
Key ingredients
Visible for
the user
Invisible for
the user
User Experience
Application
Device for
controlling
Brand
Data abstraction
Security & privacy
Communication &
connectivity
Communication
hardware
Data storage
Sensor hardware
Payments
Analytics
Operating system
Why is
experience design

so important for IoT
services?
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
Sensor
IoT sensors are rather uncommon today
18
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
Sensor
Soon, they will spread
everywhere
19
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
Standard x
Standard yStandard z
But they won’t necessarily
talk to each other
20
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
Microphone
Accelerometer
Bio sensor
Magnetometer
Proximity sensor
GPS
Camera
Touch sensor
Temperature sensor
Gyroscopic sensor
Light sensor
And each device may feature a…
21
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
Log
Verify
Notify
Communicate
Monitor
Record
Locate
Find
Comfort
Etc.
Control
They may have a task to…
22
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
Gestures
And are controlled by various interfaces…
23
COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015
MIKKO EEROLA
All this piles up to a…
24
Microphone
Accelerometer
Bio sensor
Magnetometer
Proximity sensor
GPS
Camera
Touch sensor
Temperature sensor
Gyroscopic sensor
Light sensor
+
Log
Verify
Notify
Communicate
Monitor
Record
Locate
Find
Comfort
Etc.
Control
Various
standards
Competing
ecosystems
Large amount
of services
Great confusion
An overwhelming amount of
notifications
Too many interfaces
Too many apps
Lack of interoperability
Lack of common EXPERIENCE
That’s why
experience design

is so important for IoT
services.
EXAMPLES
New in CES 2020New in CES 2015
•  Keeps an inventory of your fridge content
•  Keeps the fridge tidy
•  Prepares a weekly menu based on the contents of
the fridge
•  Buys food online
•  Cooks food
•  Monitors your health and optimizes your diet
A kitchen
super robot
1
5
3
4
2
6
Mon Tue
. .. ....
.. .. ..
Wed Thu Fri
Prepares a weekly menu and cooks it
for you at your home
Keeps your
fridge filled and
tidy
29 €/M24M contract
Driverless car sharing service
Make your car a money maker instead of
cost unit
New in CES 2020New in CES 2015
Sign in & personal setting
DRIVERLESS CAR OWNER
Sign in & personal setting
Service checks automatically
when your car is available
for sharing
USER COMMUNITY
User requests a ride
Your car is rented to user
community
The rental fees are
automatically disbursed to
your bank account
Car authenticates the user
with bio ID and opens the
doors
Car charges the user based
on actual usage and bio ID
The car gives user ratings
automatically based on
sensor data
User can rate the car
1
5
3
4
2
1
5
3
4
2
New in CES 2020New in CES 2015
Robot looks after
the pet’s needs.
Senior citizen can
relax and enjoy the
company of a loyal
friend
Pet robot takes care of…
•  Daily exercise. Takes the dog
out for a walk and takes care of
the safety of the pet (e.g. traffic
monitoring)
•  Feeding. Takes care of daily
needs of the pet. E.g. fills the
food and water bowls and orders
the food from an online store.
•  Health monitoring. Monitors
and reports pet’s health
condition.
Pet nurse robot
Gives a lonely senior citizen a chance to
enjoy a company of a pet
Improving facility
management productivity
with industrial internet
Industrial Internet:
two becomes one
Superior productivity is reached when a

machine communicates with an aggregator and 

the aggregator creates meaningful activities.
Data is the new oil, but if the oil is not refined and used, 

there is no value.
Value creation happens when
a task is completed
SOL leaps towards 

Industrial Internet
A new, lean approach to be ready for 

the data generated by automation 

systems and physical spaces.
Vision to create a facility maintenance
service of 2020.
Piloting in a tough environment
Every second counts
IoT, M2M - missä mennään ja mitä se merkitsee minulle kun kaikki on kiinni internetissä? - Mikko Eerola - Idean

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IoT, M2M - missä mennään ja mitä se merkitsee minulle kun kaikki on kiinni internetissä? - Mikko Eerola - Idean

  • 1. IoT & M2M: WTF? Mobile Monday Helsinki 9.3.2015 Mikko Eerola @tulensrma Idean
  • 2.
  • 3. Idean global studios & partners Idean studios Partners FINLAND USA
  • 4.
  • 5. Our view on IoT is based on: +200 projects for different interfaces annually IoT/M2M think tanks 
 with leading industry experts during 2014-2015
  • 6. CES 2015, Las Vegas “All our devices will be connected in 5 years” Samsung
  • 7. MWC 2015, Barcelona "We're going from connecting cars to connecting the full eco system” Hans Vestberg, CEO, Ericsson
  • 8.
  • 9. Amount of connected devices per household 1990 1995 2000 2005 2010 2015 2020
  • 10. KEYPHASES in the IoT phenomenon
  • 11. Sensors spread to our surroundings and connect to internet Customer value-add
  • 12. Sensors spread to our surroundings and connect to internet Customer value-add Sensors spread to our surroundings and connect to internet Sensors start to communicate with each other and other data sources Open data source Customer value-add
  • 13.
  • 14. Sensors start to communicate with each other and other data sources 07:00 08:30 13:00 16:45 Sensors spread to our surroundings and connect to internet Sensor networks anticipate our needs Customer value-add
  • 15. Sensors start to communicate with each other and other data sources Sensor networks anticipate our needs Open data source 07:00 08:30 13:00 16:45 Sensors spread to our surroundings and connect to internet Artificial Intelligence makes our life easier and we can’t live without our favorite services Customer value-add
  • 16. in the future service ecosystem Key ingredients Visible for the user Invisible for the user User Experience Application Device for controlling Brand Data abstraction Security & privacy Communication & connectivity Communication hardware Data storage Sensor hardware Payments Analytics Operating system
  • 17. Why is experience design
 so important for IoT services?
  • 18. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA Sensor IoT sensors are rather uncommon today 18
  • 19. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA Sensor Soon, they will spread everywhere 19
  • 20. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA Standard x Standard yStandard z But they won’t necessarily talk to each other 20
  • 21. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA Microphone Accelerometer Bio sensor Magnetometer Proximity sensor GPS Camera Touch sensor Temperature sensor Gyroscopic sensor Light sensor And each device may feature a… 21
  • 22. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA Log Verify Notify Communicate Monitor Record Locate Find Comfort Etc. Control They may have a task to… 22
  • 23. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA Gestures And are controlled by various interfaces… 23
  • 24. COPYRIGHT © 2014 MOBILE MONDAY 9TH MAR 2015 MIKKO EEROLA All this piles up to a… 24 Microphone Accelerometer Bio sensor Magnetometer Proximity sensor GPS Camera Touch sensor Temperature sensor Gyroscopic sensor Light sensor + Log Verify Notify Communicate Monitor Record Locate Find Comfort Etc. Control Various standards Competing ecosystems Large amount of services
  • 26. An overwhelming amount of notifications Too many interfaces Too many apps Lack of interoperability Lack of common EXPERIENCE
  • 27. That’s why experience design
 is so important for IoT services.
  • 29. New in CES 2020New in CES 2015 •  Keeps an inventory of your fridge content •  Keeps the fridge tidy •  Prepares a weekly menu based on the contents of the fridge •  Buys food online •  Cooks food •  Monitors your health and optimizes your diet A kitchen super robot 1 5 3 4 2 6 Mon Tue . .. .... .. .. .. Wed Thu Fri Prepares a weekly menu and cooks it for you at your home Keeps your fridge filled and tidy 29 €/M24M contract
  • 30. Driverless car sharing service Make your car a money maker instead of cost unit New in CES 2020New in CES 2015 Sign in & personal setting DRIVERLESS CAR OWNER Sign in & personal setting Service checks automatically when your car is available for sharing USER COMMUNITY User requests a ride Your car is rented to user community The rental fees are automatically disbursed to your bank account Car authenticates the user with bio ID and opens the doors Car charges the user based on actual usage and bio ID The car gives user ratings automatically based on sensor data User can rate the car 1 5 3 4 2 1 5 3 4 2
  • 31. New in CES 2020New in CES 2015 Robot looks after the pet’s needs. Senior citizen can relax and enjoy the company of a loyal friend Pet robot takes care of… •  Daily exercise. Takes the dog out for a walk and takes care of the safety of the pet (e.g. traffic monitoring) •  Feeding. Takes care of daily needs of the pet. E.g. fills the food and water bowls and orders the food from an online store. •  Health monitoring. Monitors and reports pet’s health condition. Pet nurse robot Gives a lonely senior citizen a chance to enjoy a company of a pet
  • 33. Industrial Internet: two becomes one Superior productivity is reached when a
 machine communicates with an aggregator and 
 the aggregator creates meaningful activities.
  • 34. Data is the new oil, but if the oil is not refined and used, 
 there is no value. Value creation happens when a task is completed
  • 35. SOL leaps towards 
 Industrial Internet A new, lean approach to be ready for 
 the data generated by automation 
 systems and physical spaces. Vision to create a facility maintenance service of 2020.
  • 36. Piloting in a tough environment