SPSS (Statistical Package for the Social Sciences) is software used for data analysis. It can process questionnaires, report data in tables and graphs, and analyze means, chi-squares, regression, and more. Originally its own company, SPSS is now owned by IBM and integrated into their software portfolio. The document provides an overview of using SPSS, including entering data from questionnaires, different question/response formats, and descriptive statistical analysis functions in SPSS like frequencies, cross-tabs, and graphs.