This document provides an overview of how to use RefWorks citation management software. RefWorks allows users to build a personal database of references from various sources and organize them into folders. It can import references directly from databases, generate citations and bibliographies in various styles, and integrate with Microsoft Word through Write-N-Cite to insert citations into papers. The presentation covers how to sign up, import references, organize them into folders, generate bibliographies, and use Write-N-Cite to cite references within Word documents.