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 Integrating Social Media into a Successful Marketing Program Mike VolpeVP of Marketing                                         HubSpot                                                                                                              @mvolpe
Scared yet?
86% of People Skip TV Ads http://www.guardian.co.uk/media/2010/aug/24/tv-advertising
44% of Direct Mail is Never Even Looked At http://en.wikipedia.org/wiki/Advertising_mail
Two Huge Developments in Email The “Spam” Filter is Now Social Social Inbox
Inbox Before 2011 Most Messages by Date Flagrant Spam
Inbox After 2011 Email Inbox Ranking – After 2011 Things You Like (People & Brands) Things You Don’t Like Or Don’t Know (People & Brands)
That’s Some Scary Shiitake
We All Have an Addiction
Lazy Marketers Rely on Advertising Buys
Your competition is NOT who you think it is.
Social Media is Only One Piece
Bring All the Pieces Together Social Media Marketing Search Engine Marketing Content Marketing Conversion Marketing Lead Nurturing Sales Support
SEO / Blogging + Social Media
SEO from 2000 to 2011 Ranking Algorithm:f(n): Context + Authority
97% more links (for better rankings) for companies that have a blog. Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
85% of web pages have less than 7 inbound links Source: SEOMoz.org
Content Makes You Interesting
79% more followers for companies that have a blog. Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
55% more website visitors for companies that blog. Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
Where is Search Going? Where is search going?
Coming to SEO: Likes = Links =         =
SEO in 2011 and Beyond Ranking Algorithm:f(n): Context + Authority + Social Graph
The “Like” is Replacingthe “Link”
Lead Generation + Social Media
Social Media = Leads and Sales Source: survey of hundreds of businesses: HubSpot.com/ROI
Social Media is for B2B and B2C Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
Evolution of the Database
Branding + Social Media
Brand Building 1.0 Brand Building 1.0. Buy ads on TV & in print Come up with creative Buy more advertising Hire an agency Your brand comes out, all perfect (and sterile). Flickr: jamesjyu
A Brand is What People Say It Is A brand is whatever people say it is. Flickr: chelmsfordpubliclibrary
Grow brand by cultivation, not control.
Promote All Feedback http://www.microsoft.com/windows/social/
Promote All Feedback www.ShowUsYourPizza.com
http://twitter.com/meaghano/status/1767991757
http://twitter.com/JetBlue/status/1768096120
Research + Social Media
Focus groups are dead.
Observe your customers in their native environment.
We’ve got lots to think about…
Advice for the road ahead…
Stop thinking like an advertiser.
Start thinking like a publisher and socializer.
Commit to the new inbound strategy.
Don’t dip your toe in the water.
Jump in ALL THE WAY.
Thank You Facebook.com/mvolpe Twitter.com/mvolpe Linkedin.com/in/mikevolpe www.MikeVolpe.com www.HubSpot.com Mike VolpeVP of Marketing                                         HubSpot                                                                                                              @mvolpe

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Integrating Social Media into Marketing

Editor's Notes

  1. FB Social InboxAll communication in one inbox, including email (mvolpe@facebook.com)By default - You only see messages from your friends and their friends.Gmail Priority InboxGrouped by “Important and unread, Starred, and Everything else”
  2. Renting leads from other people (buying advertising) is not a long term strategy for lead generation. Renting is OK for experiments, and for transitions, and for testing. But it should not be the centerpiece of your long term strategy.
  3. Instead, think about building a long term asset, just like the machinery in a factory. Build tools that will attract leads at a low cost while you sleep, and without additional cost per lead.
  4. Examples of outbound marketing, or rented marketing are all different forms of advertising that do not help you build an asset that your company owns and controls. Inbound marketing helps you build assets that attract leads to your company at a low cost over time.
  5. But, blogging about your product is not the right strategy. You should blog about the things that most interest your target customer persona. Think like a media company – like Oprah – and think about what people want to read, not what you want them to read.