SlideShare a Scribd company logo
saffireevents
®
By: Cassie Roberts
INTEGRATED
SOCIAL MEDIA
saffireevents
®
Card for Slides
saffireevents
®
saffireevents
®
FACEBOOK
saffireevents
®
I know what you‘re
thinking…
BORING!
saffireevents
®
KING
is
of social media.
saffireevents
®
YOU KNOW THE STATS
• Over 1 BILLION monthly active
users
• One in every seven humans on
earth is active on Facebook
• 461 Million users are on
Facebook mobile
• 10 Million Facebook Apps
saffireevents
®
$174
You make
an estimated
per Facebook like.
saffireevents
®
21%
After seeing
an item
on Pinterest
make a purchase.
saffireevents
®
1000
A FREE piece
of pie for
Instagram followers
saffireevents
®
1 2 3
Find ‗em: Get ‗em: Keep ‗em:
Ads Likes Engage
AGENDA
saffireevents
®
CASE STUDY
Using a
of…
saffireevents
®
saffireevents
®
saffireevents
®
saffireevents
®
THEY RAN
A HUGE
FACEBOOK
CAMPAIGN
saffireevents
®
Likes went from
3757
to
8140
in about a month
saffireevents
®
98,901
POPULATION
TYLER, TEXAS
213,381
POPULATION
SMITH COUNTY
240,000
FAIR
ATTENDANCE
saffireevents
®
1
Part
ONE
saffireevents
®
1 2 3
Find ‗em: Get ‗em: Keep ‗em:
Ads LikesEngage
AGENDA
saffireevents
®
Only 30% of content on news feed
is from brands
Only about 16% of your fans
see your posts
saffireevents
®
HOW DOES FACEBOOK PICK?
saffireevents
®
If other people
like/share or
comment on your
post…
FACEBOOK
SHARES IT
WITH MORE
PEOPLE
saffireevents
®
POPULARITY CONTEST
saffireevents
®
saffireevents
®
LIKES
However, unless you already have
No one will see your posts
anyway.
saffireevents
®
THAT‘S HARSH
saffireevents
®
HOW DO I GET MORE LIKES?
saffireevents
®
FACEBOOK ADVERTISING
• Relatively inexpensive
• Can start campaigns for as little as
$5
• Many audience targeting
options
• Provides results tracking
information
saffireevents
®
OPTIONS
Page
Ads
Promoted
Posts
saffireevents
®
PAGE ADS
• Promoting your PAGE will get more
LIKES.
• This is done in two ways:
• ADS on the right hand side.
• SPONSORED STORIES, which appear in
the newsfeed when their friend Likes (or
checks in) to your page.
• When you make an ad, you can choose
to do either or both.
saffireevents
®
HOW TO MAKE AN AD
saffireevents
®
FROM ADMIN PANEL
saffireevents
®
JUST A FEW OPTIONS
saffireevents
®
MANY MORE
OPTIONSwww.facebook.com/adve
rtising
saffireevents
®
AUDIENCE
saffireevents
®
COST FOR CAMPAIGN
saffireevents
®
EXAMPLES
saffireevents
®
PAGE AD-BEST
PERFORMER
• 35-64 year olds within 50 miles
• 43 clicks, 35 page likes
• $8.15-23 cents/like
saffireevents
®
PAGE AD- 2nd Best
• 18-35 year olds within 25 miles – 863
impressions
• 17 clicks, 13 page likes
• $2.09-16 cents/like
saffireevents
®
VARIATIONS
saffireevents
®
PROMOTED POSTS
• Promoting your POSTS will get
ENGAGEMENT with your
messages.
• This is also done in two ways:
• ADS on the right hand side, which are the
same except with the message instead of
page info.
• SPONSORED STORIES, which are also
saffireevents
®
HOW TO PROMOTE A POST
saffireevents
®
saffireevents
®
saffireevents
®
MANY MORE OPTIONS
www.facebook.com/advertising
saffireevents
®
EXAMPLES
saffireevents
®
PROMOTED POST
• TOTAL REACH: 13,685
• TOTAL CLICKS 454
saffireevents
®
PROMOTED POST
―We made it to 6,000
Facebook Fans so it's time for a
giveaway! LIKE this status
before midnight for a chance to
win 1 of 6 Unlimited Ride
Armbands! *Valid any one
weekday (Monday-Friday)‖
saffireevents
®
2
Part
TWO
saffireevents
®
1 2 3
Find
‗em:
Get ‗em: Keep ‗em:
Ads Likes Engage
AGENDA
saffireevents
®
CONTESTS
Facebook
saffireevents
®
THE DOS AND DON‘TS
DO
• Collect entries by
comment/likes
• Collect entries by
having users message
you
• Utilize likes as a voting
mechanism
DON‘T
• Place contests on
personal Facebook
timeline
• Require people to tag
themselves in
promotions
saffireevents
®
TOP 5 CONTEST TIPS
1. SET GOALS
• What are you trying to achieve? Ex: likes,
email addresses, comments, etc.
2. CONSIDER THE AUDIENCE
• Important in determining your prize package
3. Determine the Contest Time Frame
• Remember Story Bump! Can run daily small
contests for likes & comments or longer
timeframe for more personal information
saffireevents
®
CONTEST TIPS, CONT.
4. CREATE A PRIZE PACKAGE
• If your prize is bigger, you can ask for
more information
5. PLAN THE FUFILLMENT
• Know how quickly you can deliver and
make sure it‘s within the expiration date
saffireevents
®
CONTESTS FOR
INTERACTION
saffireevents
®
saffireevents
®
EXAMPLE
saffireevents
®
CONTESTS FOR MORE
saffireevents
®
IFRAME IN TO
FB
saffireevents
®
THE BIG CONTEST
saffireevents
®
USE TO GET EMAILS
467
Entries
saffireevents
®
LATER…
―We just drew the
name of the first
winner of the
ULTIMATE FAIR
EXPERIENCE! Are
saffireevents
®
3
Part
THREE
saffireevents
®
1 2 3
Find ‗em: Get ‗em: Keep ‗em:
Ads Likes Engage
AGENDA
saffireevents
®
WHAT DO I POST?
saffireevents
®
Whatever gets
action from
your audience.
SIMPLE ANSWER:
saffireevents
®
Ask questions in your posts
that get people to talk about
themselves in relation to your
event.
ANOTHER
DEEP THOUGHT
saffireevents
®
GRANDPARENTS DAY
saffireevents
®
TEXT
―Happy Grandparents
Day! If you have a special
memory with your
grandparent or grandkid at
the fair, please share!
saffireevents
®
EXAMPLE COMMENT
―Playing washer pull or draw a
number. It was something my
family could afford & it benefited
a great group. We'd win a small
plant or something & just could
not walk away. We would just
keep playing.‖ 
saffireevents
®
80-20 RULE
Use the
Make 80% of your posts FUN,
and
20% PROMOTIONAL
saffireevents
®
FUN POSTS
saffireevents
®
saffireevents
®
POST FROM MASCOT
saffireevents
®
ADVICE POSTS
SHARED 522% MORE
saffireevents
®
PROMOTIONAL POST
saffireevents
®
PROMOTIONAL POST
―Don't miss our CRAZY
GOOD DEALS on the
Weekend Pack and Weekend
Super Pack. The savings on
these online only specials
can't be beat! BUY NOW!
http://buff.ly/1fKA1BQ‖
saffireevents
®
Now. Let‘s talk
about that pie &
what else you
should post.
saffireevents
®
saffireevents
®
www.popularpay
saffireevents
®
HOW IT WORKS
• With 1000 Instagram followers, Bang
Bang Pie will give you a free piece of pie
• After free dessert, users are encouraged
(not forced) to post a picture to their
Instagram.
• Other businesses are joining in. For
40,000 followers, you can get a free
skydive!
saffireevents
®
CHICAGO.
Right now Popular Pays is only in
BUT—what can we learn?
saffireevents
®
DO THIS
YOURSELF
If you want…
saffireevents
®
EXAMPLE
―Are you a Facebook
Fanatic? LIKE our page,
and tag us in a photo while
you‘re here and we‘ll give
you a free t-shirt if you
show us your post!‖
saffireevents
®
PHOTOS
The engagement rate on Facebook posts with
averages .37%.
WITHOUT PHOTOS
The engagement rate on Facebook posts
averages .27%.
saffireevents
®
EVER TAKEN
10% of photos
Were taken in the last 12
months.
saffireevents
®
INSTAGRAM &
PINTEREST
Integrate
with your Facebook page
saffireevents
®
Luckily, both are
easy!
saffireevents
®
PINTEREST
saffireevents
®
INSTAGRAM
saffireevents
®
HOW OFTEN TO POST?
saffireevents
®
16%
Remember only
of your audience will see your post.
saffireevents
®
IS INCREASING
Publishing frequency for businesses
saffireevents
®
SEVERAL TIMES
You can post
about the same topic.
(Secret: Then you don‘t have to come up with
new things to post all the time!)
saffireevents
®
LABOR DAY EXAMPLE
saffireevents
®
POST ONE:
―Take advantage of
our CRAZY Labor Day
Special: Buy 2 Adult Tickets,
Get 1 Child Ticket FREE!
Offer valid only through 9/2,
so BUY NOW!
http://buff.ly/1dYMMdW‖
saffireevents
®
POST TWO:
―Remember our
INCREDIBLE Labor Day
Special: Buy 2 Adult
Tickets, Get 1 Child Ticket
FREE!
http://buff.ly/1e4qozK‖
saffireevents
®
POST THREE:
―The rumors are true, we are
NOT selling tickets at
Brookshires and Super One this
year. All pre-sale tickets are
online, but we have some
GREAT deals for you, including
a Labor Day Special!
saffireevents
®
EDITORIAL CALENDAR
www.saffireevents.com/calen
saffireevents
®
WHEN TO POST?
saffireevents
®
DIVIDED
It‘s a house
saffireevents
®
EXPERIMENTING
to see what
works best for you.
Do some
saffireevents
®
SCHEDULING POSTS
saffireevents
®
TAGGING
If you want to use
Try using FACEBOOK itself
to schedule posts!
saffireevents
®
Make sure you are
acting as your page!
saffireevents
®
BUFFER IS GREAT
www.bufferapp.com
saffireevents
®
CASSIE ROBERTS
WWW.SAFFIREEVENTS.COM
@SAFFIRE EVENTS
saffireevents
®
SOURCES
http://socialmouths.com/blog/2013/05/14/facebook-ads-vs-promoted-
posts/
http://thenextweb.com/facebook/2013/08/27/facebook-eases-up-on-
brand-promotions-by-removing-third-party-app-requirement/
http://coopervision.com/practitioner/blog/facebook-advertising-
showdown-sponsored-stories-vs-promoted-posts
http://www.digitalinformationworld.com/2013/09/infographic-25-
facebook-stats-as-of.html

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Integrated Social Media: Facebook

Editor's Notes

  1. Just because we’re entirely focusing on facebook doesn’t mean we can’t talk about how a few other types of social media can be integrated in with your facebook efforts. Pinterest is one of these very important options. Value of pinterest from an SEO standpoint as well as from a purchasing standpoint
  2. What is your strategy for getting people to learn about your page?- ADS, PostsWhat will you do to incentivize people to like your page? Contests, insider informationWhat will you do to keep people coming back to your page? A regular stream of posting
  3. For reference, here is ETSF Website
  4. And FB Page
  5. 1 DUDE=20 lIKES
  6. Information about Tyler Texas and the county size: Show it is a small town; need one more stat here. Add attendance
  7. What is your strategy for getting people to learn about your page?- ADS, PostsWhat will you do to incentivize people to like your page? Contests, insider informationWhat will you do to keep people coming back to your page? A regular stream of posting
  8. This obviously shows how ETSF got so many likes
  9. It’s a fancy algorithm facebook uses called EdgeRank
  10. Doesn’t it seem like once you get a few likes on a particular post (even on your personal page) that then the likes just escalate? That’s because the more likes you get, the more people Facebook sends it to, the more people have the CHANCE to like it without having to go to your page specifically
  11. STORY BUMP
  12. Time is also a factor; Story bump is if you’re getting a lot of comments and engagement, it will go to the top
  13. HARSH.
  14. So what can you do to get more likes? Seems like the classic problem. But remember how many likes ETSF has
  15. Ad goes on right hand column—Sponsored story at the same time, especially if you’re doing get more likes, that in the newsfeed shows “Cassie Roberts” likes Saffire Events. LIKE PAGES. Different options from a targeting perspective; MORE GEOGRAPHICAL TARGETING with Ads; Promoted post Friends of Friends. Promoted posts outperform ads; looking at the reach, it seems promoted posts/stories have better reach. Friends of Fans 9983 people 275 clicks; When it was targeted to Fans: 2889 got 156 clicks
  16. AUDIENCE: Can pick Country City or State with this optionSet a daily budget; you will spend this amount per day and get the estimated amount of likes shown, per day.
  17. As you are setting this up you can choose to have this be a sponsored story as well, which will show your ad in the news feed.
  18. Can do a LIFETIME budget of the ad that is optimized for clicks
  19. 18-35 year olds within 25 miles 863 people 17 clicks, 13 page likes $2.09 16 cents a like
  20. Figure out what works best for you; these are just a few things we tried; color, text, logo or no logo, in this case, it turned out that their RECOGNIZED logo worked best of all!
  21. Picking out one of recent posts, typically one that you’ve already done. You can promote a post as an AD, and do targeting, or show up in the newsfeed. Gives you different levels, friends and friends of friends. Most of friends are geographic; makes more sense. 300 new likes from promoted post.
  22. This is the EASIEST way to get in to the facebook advertising game. Budgets start at $5, and all you have to do is create a post, and then click this button.
  23. Recommend this one.
  24. We recommend using the “Friends of Friends” because they’re likely to be in geography, and interested in the same things as people that like your pageADD SAFFIRE REC
  25. TICKETS AND DEALS PROMOTED POST: Friends of Fans 9983 people 275 clicks; When it was targeted to Fans: 2889 got 156 clicks, 13,685Promoted post and sponsored story for “Remember, adult tickets will be $8 at the gate, but you get them ONLINE now for only $6!” reached 13,685 people( fans & non-fans) since 9/12 and generated 454 clicks.
  26. This is an example of a post you may want to boost. It is a promotion targeted toward your CURRENT likes
  27. What is your strategy for getting people to learn about your page?- ADS, PostsWhat will you do to incentivize people to like your page? Contests, insider informationWhat will you do to keep people coming back to your page? A regular stream of posting
  28. Facebook recently changed their rules about what you are allowed to do with contests. You CAN now use Facebook mechanisms as your method of entry. “Like” to enter, “Comment” to win.
  29. Contest for people that already like your page; REMEMBER: The more interactions you get the more people will see your posts
  30. Post related to contest
  31. What is your strategy for getting people to learn about your page?- ADS, PostsWhat will you do to incentivize people to like your page? Contests, insider informationWhat will you do to keep people coming back to your page? A regular stream of posting
  32. Why is it a sponsored story and not a promoted post? Because it’s going out to people that DO NOT already like your page. The purpose is to gain new fans.
  33. People are more likely to keep following you and not “hide” your posts
  34. Fair food; this gets action, and is in relation to THE PERSON. What do YOU like?
  35. Fair food whenever you post with a link back to your site, always track it with google analytics
  36. This is an example of a post you may want to boost. It is a promotion targeted toward your CURRENT likes
  37. The company believes that everyone is their OWN media channel, and that people trust their friends more so than ads.
  38. Cheyenne Frontier days I know does a lot of interesting promotions with Facebook, and you can do the same sort of thing
  39. This is due to FB’s algorithm and because people respond better to photos.
  40. INTEGRATE ONE WHEN POSSIBLE! The more engagement you get the more people will see your post organically, the more people would have the chance to buy from you if you are linking back to your tickets.
  41. An example of Facebook posts with photos
  42. AND you can get double the bang for your buck, because you’ll be posting in two places.
  43. How to integrate instagram
  44. Labor Day contest example
  45. This is awesome beca
  46. Exercized
  47. You’ll find all kinds of stats—some say better weekdays, some say NEVER post on weekends, it’s really all over the board
  48. You can add multiple accounts, like facebook twitter etc. Schedule posts in advance to “buffer” when most of your users are interacting online, OR schedule them to go out at a specific time!