The document discusses recommendations for designing effective training programs. It recommends that training programs be user-friendly, audience-focused, flow-based, simplistic, validated, and adult-oriented. It emphasizes determining the audience's skills and knowledge, establishing learning objectives, matching content to objectives, and measuring training outcomes. It also stresses the importance of engaging learners through demonstration and practice opportunities that accommodate different learning styles like converging, diverging, assimilating, and accommodating.

1. Let’s See…
Have You
Learned
Anything?

2. RECOMMENDATIONS for Training
Program Design and Development
 User-friendly
 Audience-focused
 Flow-based
 Simplistic
 Validated
 Adult-oriented
The major characteristics
required to ensure the training
will be results-oriented and
effective:
The
Education
Perspective…

3. User-friendly
Does the training program align with your
audience’s knowledge and skill level?
 KNOWLEDGE – What do they need to know?
 COMPREHENSION – Will they understand?
 APPLICATION – Can they perform the task?
 ASSESSMENT – Will the knowledge and skill
gaps close as required?

4. 1. Determine the skills needed.
2. Establish overall purpose of the
course.
3. Write the learning objectives.
4. Match the content to the learning
objectives.
What are the key steps to ensure all the
required needs are met?
The Course Development Process

5. Level 1: Feedback / Reactions
Level 2: Learning (Assessments)
Level 3: Application / Behaviours
Level 4: Business Results (e.g. increased productivity,
reduced waste, higher quality ratings, reduced retention, et al.)
Level 5: Return on Investment (ROI)
Measure the Training Outcome
What was the effectiveness and
impact of the training?

6. 1. Describe the desired outcome.
2. Stimulate a recall of relevant prerequisites.
3. Identify the steps.
4. Personalize the demonstration.
5. Devise opportunities for practice.
6. Make transfer of learning possible
with real-life application.
7. Appraise performance.
8. Ensure retention.
Adult-oriented
How do you ensure the learners develop the (hands-
on) skills required? …Teaching by Demonstration
Tell Me, I listen…
Show Me, I see…
Involve Me, I
understand……

7. 1. Converger
2. Diverger
3. Assimilator
4. Accommodator
Adult-oriented
What helps to identify a learner’s preference for
certain learning behaviour?…include all learning styles

8. Adult-oriented
Converger
A learner who develops theories, makes
generalizations, and/or draws conclusions.
Diverger
A learner that prefers to participate in an
experience.

9. Assimilator
A learner that makes sense of the experience
(i.e. reflective observation).
Accommodator
A learner that implements new action /
experiments with new ways.
Adult-oriented

10. Include (facilitated) learning activities which
are group-based:
o Discussions
o Role-play
o Debate
o Question-and-Answer Period
o Brainstorm Session/s
o Case Studies
o Simulations
Adult-oriented
How do you regulate the flow of all
participants? …encourage participation

11. THANK YOU for viewing!
By Michelle Buckland, 2016