The document discusses training objectives and goal setting. It defines a training objective as specifying the knowledge, skills, or attitudes trainees should gain. Objectives should be SMART - specific, measurable, achievable, relevant and time-based. Well-written objectives focus trainees, guide trainers, and help evaluate progress. Motivation, reinforcement and goal setting also impact trainee learning. Motivation comes from needs, expectations and reinforcement through conditioning. Goals should be specific, involve feedback, and accepted by trainees to be effective.

1. TRAINING & DEVELOPMENT Training Objective and Focus on Trainee (Motivation, Reinforcement & Goal Setting) By: Mansi jain Neha Bajaj Swati Aggarwal

2. Definition: A training objective is the specific knowledge, skills, or attitudes that the trainees are to gain as a result of the training activity. Purpose: to state as clearly as possible what trainees are expected to be able to do at the end of their training the conditions under which they will demonstrate their learning standards that must be reached to confirm their level of competence

3. Training Objective should specify The Change Intended Conditions Standards How learners will demonstrate the extent of learning Time Constraints

4. SMART Objectives Objectives should be SMART : S pecific (linked to rate, no., %) M easurable (tracking & recording of behaviour/action) A chievable (capable of being reached) R elevant (importance to individual & organization) T ime Based

5. Types of Training Objective Trainee reaction Objective Learning Objective Transfer of training objective Organizational objective

6. Writing Training Objectives Identify the Objectives from TNA CLARIFY & Select the actionable Objective Establish Priorities Put into a Logical Flow Check for feasibility

7. Benefits from Training Objectives The Trainee- Reduce anxiety related to the unknown Focus attention Increase likelihood that trainees will be successful Provide link between training needs & training which is delivered

8. Benefits from Training Objectives The Trainer- More effective learning process Prevent teaching too much or too little Easy to determine trainees progress Keep the trainers on right track

9. Examples of Well-Written Learning Objectives Topic: Communication explain four basic principles of communication (verbal and non-verbal) and active, empathetic listening. outline four barriers and bridges to communication list at least four ways communication skills which encourage staff involvement will help crate a positive work environment Topic: Conflict resolution explain at least five basic principles of empathetic communication to handle conflict develop policy that gives current front-line leaders the permission and expectation to work with other staff on conflict resolution develop policy for progressive discipline and explain how this works to current front line leaders

10. Example : Motorola Six Sigma® e-Foundations Training moto-sixsigma.pdf

11. Facilitation Of Learning: Focus On The Trainee KSAs Motivation of trainee Conditioning & Reinforcement Goal Setting

12. KSAs No trait & treatment interaction A trait & treatment interaction Individual Trait Individual Trait Learning Objectives Learning Objectives Low Low Low Low High High High High Training design A Training design A Training design B Training design B

13. Motivation of Trainee Motivation is simply - The reason for an action - That which gives purpose and direction to behaviour.

14. MASLOW’S NEED HIERARCHY THEORY

15. HERZBERG'S MOTIVATION HYGIENE THEORY

16. EXAMPLE: In TCS employees are encouraged to do the following: create individual learning plans, and to seek learning opportunities their own training calendar choose their mentor

17. Expectations towards training Positive expectations Negative expectations

18. Expectancy Theory E1= the belief that effort will lead to desired performance E2= the belief that desired performance will lead to desired outcomes V1 = the emotional orientations people hold with respect to outcomes Formula: E1[( E2outcome1 x V outcome1 )+(E2 outcome2 X V outcome2 )+… …+(E2 outcome6 X V outcome6 )]

19. Example Outcome if successful E2 V Outcome if Unsuccessful E2 V Promotion 0.2 7 Does not have to change behaviour 1.0 10 Better at job 0.6 8 Employees still afraid of him 1.0 8 Less tension between bill & Others 0.7 6 Not ridiculed by coworkers for being a nice guy 1.0 9 Less feeling of stress 0.8 4 Better relationship with union 0.4 7 Fewer grievances 0.6 9

20. Conditioning & Reinforcement Classical Conditioning Operant Conditioning

21. CLASSICAL CONDITIONING

22. OPERANT CONDITIONING Positive reinforcement - give an organism a pleasant stimulus when the operant response is made. Negative reinforcement - take away an unpleasant stimulus when the operant response is made. Positive Punishment presentation of an aversive stimulus to decrease the probability of an operant response occurring again. Negative Punishment - the removal of a pleasant stimulus to decrease the probability of an operant response occurring again.

23. Reinforcement methods & tools • A process for Managers/Supervisors to follow in preparing their staff members for training and in following up once the training is completed • Podcasts done in "talk radio" style clips to reinforce skills taught in the classroom. • Pocket-sized skill checklists for use by Managers as they observe their people on the job • Training for Managers on how to coach and give tailored feedback to their staff members • Laminated wallet-sized skill reminder cards for participants • Skill reinforcement on CD or DVD • One-on-one observation and coaching of participants by Global Learning Link • Online knowledge quizzes coupled with incentive programs

24. Goal setting Specific goals lead to better performance & more predictable effects Goals must match to the individual’s ability Feedback concerning the degree to which the goal is being achieved is necessary for goal setting to have the desired effect For goal setting to be effective, the individual needs to accept the goal that is set

25. Ten Steps for Goal Setting Establish goals. Include your supervisee in selecting goals Customise your plan. Write out goals. Make goals as specific, clear, objective, realistic, and obtainable as possible. Create a hierarchy of objectives. Divide goals into competency areas: Knowledge and theory Practice and skill Personal self-awareness Select methods and techniques to best accomplish goals. Tie goals to evaluation. Revisit and review goals periodically.

26. Types/ Timing of Goal Setting At the beginning of placement B) During mid-term evaluation

27. REFERENCES Blanchard& Thacker Effective Training: Systems, Strategies & Practices Aparna Rai en.wikipedia.org www.onlinelearning.novations.com www.tcs.com

28. Thank You