This document summarizes a session on mobile device management. It explores issues in managing devices, shares strategies from colleges on their journeys implementing mobile device management, and hears from speakers on their experiences. Attendees discuss their roles and stages of implementing mobile device management. Benefits and issues managing devices are covered. Options for managing devices and different mobile device management systems are presented.

1. Lyn Lall, Gordon Millner (RSC EM Advisors), Matthew Day (Chesterfield College),
MarkTinney (Tresham College)
Mobile device management

2. Session Overview
Explore issues
Share strategies
Benefits
Hear from Matthew Day, Head of ICT, ChesterfieldCollege
MarkTinney,Tresham College
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3. Context
BYOD agenda
Learner expectation
Equality of access
Balance needs of teaching and learning with security
and data protection
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4. Mobile
Learning
&BYOD
Legal
E-Safety
Digital
Literacy
Accessibility
& Inclusion
Strategy,
Vision,
Scope
Staff Training
Implemen-
tation
Device
managem-
ent
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5. What is you role?
A. IT/Technical support
B. Curriculum
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6. Where are you on your journey with
managing mobile devices?
A. Not started yet
B. Research it
C. On our way
D. Implemented and Established
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7. Benefits to the organisation
Flexibility
Cost/savings
24/7 just in time, anywhere
User expectation
Personalisation, accessibility and inclusion
Enhance processes and increased efficiency
Employability skills/digital literacy skills
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8. Issues
Managing organisations devices
Multiple users of single use devices
Multiple platforms
Charging
Physical protection
Purchasing apps
Pushing apps/content to devices
Tracking
Security/Legal implications
Locate and wipe
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9. How do you want to manage your
devices?
Staff
Learners
• loan scheme
• Class sets
Trust
• Policies
• Training
• Compartmentalisation
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10. Risk assessment - risk management
Regardless of whether or not your organisation permits its
staff and students to use their mobile devices for work and
study, some people are going to do it anyway. So rather
than try to outlaw the inevitable, it makes more sense to
establish a sensible strategy for managing mobile devices
and for “bring your own device to work” (BYOD) policy.
• BYOD, MYOD, CYOD
• Strategy
• AUP

11. Tresham College – BYOD journey
What to expect
What to watch out for
Learning from our mistakes
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MarkTinney (ILT)

12. Learner purchase Scheme
Learners can order a laptop or tablet
Scheme is financed by the college
Learners make monthly payments, which include full
insurance for the college and device.
At the end of the term the device is theirs to keep.

13. Benefits
Cost and repair of mobile devices is avoided
Licensing issues avoided
Storage/transport and repair of devices
Good marketing for the college
A device learners can take to university
Fully flexible scheme
• 6-8 devices
• 1-3 years term
• Down payment/recycling of old laptop

14. A few lessons learned
Outsource as much of the admin as possible
• Instardigital
Ensure supplier is reliable
Put someone with dedicated time in charge of the scheme
Choose the right devices

15. Don’t expect miracles
Embark on the journey for the right reasons
Management want to reduce cost
• It won’t reduce cost in the foreseeable future
• Investment in the network and servers will eat that up
• Cost reductions depend on take up
Teachers want technology in the classroom
The effectiveness of having students with the tech depend on:
• Teacher training and development
• Take up.
For the learners

16. Is your network up to it?
Speed
Wireless access points
• Coverage
• Integration with existing infrastructure
• Movement between access points
Cost
Security
DMZ
RSC Services
• Fluke tester
• Organisational review, Learning Space review, New Build
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17. Features of an MDM system
Title of presentation 00/00/2013 17
Enrol devices
Manage and
deploy apps
Manage
profiles and set
policies
ManageWi-Fi
enrolment

18. Features of an MDM system cont.d
Set policies for use of
• browser
• Push apps/ auto configure access to email etc
• Camera
• Apps to be used e.g by curriculum area
Profiles e.g. can turn off
• Camera
• FaceTime
• Facebook
• Twitter
• iMessage
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19. So what are the options?
Free
• Meraki
• Apple configurator
• “Microsoft Windows
InTune”, MDM as
part of Microsoft
Campus Agreement
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Paid for
• Casper
• Light speed
• Sophos Mobile
Control Device
management
• AirWatch
• Symantec
• Maas 360

20. Which MDM system are you using/planning
to use?
Post your answers in the chat pane
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21. Meraki (Cisco)
Enrol
devices
Manage and
deploy apps
Manage
profiles and
set policies
Manage
Wi-Fi
enrolment
Works with
Apple
Configurator
Apple
Volume
Purchasing
Plan (VPP)
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Manages multiple platforms e.g. Apple, Android, Chrome,
Windows

22. Enrol devices
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23. Manage and deploy apps
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24. Manage profiles
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25. Profile settings
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26. ManageWi-Fi enrolment
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Configure Wi-Fi networks

27. AppleVolume Purchasing Plan (VPP)
Enrol Set up
Purchase
• Now accepts
credit cards and
purchase orders
Distribute
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28. Apple configurator
Deploy iPad, iPhone,
iPod touch, and Apple
TV devices
Configure large numbers
of devices with the
settings, apps, and data
you specify for your
students, employees, or
customers.
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29. Chesterfield College (MaaS360)
Two scenarios:
• Work-BasedTutors (apprenticeship assessors) working off-site
• Managers attending meetings on & off-site
WBT key requirements:
• View documents
• Access eILP (OneFile/Nomad)
• Gather evidence (notes & photos/videos/audio)
WBT solution:
• Initial solution: Smartphone (Galaxy Note) &Windows XP laptop
• Updated solution: Smartphone (Galaxy Note 3) & Acer Iconia (Windows 8.1
“transformer”) & pool/loan laptops for exams
Manager solution:
• iPads
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Business requirements (Staff devices)

30. Chesterfield College (MaaS360)
JISC Legal: “Institutional attitude to risk”
Decide what you’re trying to do first
Then decide how best to do it
“Mobile Device & Data Security Policy & Procedures” and
updates to AUP etc. – Approved by SMT and Corporation
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Policy

31. Chesterfield College (MaaS360)
Safeguard learner details & access to College systems
(enforce passcodes; locate; remote wipe)
Application compliance
Pre-configure ExchangeActiveSync settings
Android & iOS support
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MDM requirements

32. Chesterfield College (MaaS360)
2014 MDM review (selection process)
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MaaS360, Manage Engine, Desktop Central, AirWatch
Shortlisted 4 that best met requirements, for in-depth testing:
Tested admin interface, e.g. creating policies
Requested trials & quotes (180 licences)
Longlisted from online docs/guides/reviews
InitialWeb search

33. In the classroom
Good practice for learners and staff
• Save all images, videos and documents to
Dropbox, or Google Drive or One Drive
Resetting profiles
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34. What are you plans for moving forward with
managing mobile devices in your organisation?
Post your answers in the chat pane
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35. Resources
All resources from the webinar, including the
recording will be available on our Moodle
http://moodle.rsc-em.ac.uk/course/view.php?id=266
Including:
Tablets for schoolsToolkit
Jisc MobileTechnologies infokit
Jisc RSC advice and support
Jisc Legal Mobile security toolkit
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36. Insight 2014 webinars coming up next
Wednesday 4th June
11.15 Insight into Screencasting
13.45 Insight into Social Media
15.15 Developing Digital and Functional skills for those
seeking employment
Thursday 5th June
9.45 Insight into Discover Jisc resources
11.15 Insight into why capture video and audio
13.45 Insight into online delivery of Functional Skills
15.15 Insight into e-Assessment tools
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37. Face to Face workshop days
Leicester – Oadby Campus 10th June
or
Nottingham – Albert Hall 11th June
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