Innovation refers to new products, processes, markets, or ways of organizing that create value. Innovation comes from entrepreneurs combining ideas in new ways. An innovation increases profits by creating higher customer value through lower prices or greater efficiency. An invention only becomes an innovation if successfully introduced to the market. There are three main types of innovation: product innovation changes a product's design; process innovation makes production more efficient; and service innovation improves services through technology or better customer experiences. Innovation involves two phases - the design phase focuses on creativity, while the implementation phase plans and coordinates the innovation.