Induction QHSE

QHSE INDUCTION/AWARENESS TRAINING
Presented by:
QHSE DEPT
VSL ENGINEERS (M) SDN. BHD.
CREATING
SOLUTIONS
TOGETHER

• To give awareness on Quality
Health, Safety and Environment
issues.
(Memberi kesedaran tentang isu
Kualiti,Kesihatan ,Keselamatan dan Alma
Sekitar)
• To address QHSE legal and
other requirement and its
compliance
(Untuk menjelaskan undang-undang
Keselamatan dan Kesihatan dan lain-lain
keperluan dan pematuhan)
• Provide guidelines for the
implementation
(Menyediakan garis panduan bagi
pelaksanaan)
Objective of QHSE Induction
CREATING SOLUTIONS TOGETHER

• VSLMY QHSE Policy
• Company Certification
• VSLMY Process
• VSLMY Scope
• Company organization chart
• Malaysian QHSE Legislation and Requirement
• QHSE Management System Model
• ISO 9001:2008-Quality
• PDCA Cycle
• Level of Documentation in QHSE Manual
• VSLMY Quality Objectives
• OHSAS 18001:2007-Health & Safety,ISO 14001:2004-Environmental
• Hazards and Risk
• Emergency Response and Preparedness
• Personal Protective Equipment (PPE)
• The Do’s and Don’t
• Incident Reporting Procedure
Content:

QHSE Policy
Quality Policy
• To be preferred bridge contractor and specialist in pre-
stressing and its associated works.
• To provide outstanding services in line with our quality
commitment with optimum design in meeting our client’s
need and maximizing financial benefits to all parties.
• To Provide innovative and state of art solutions to our clients.
• To commit in complying with ISO 9001:2008,ISO 14001:2004
and OHSAS 18001:2007 and requirements and continually
improve the effectiveness of QSE Management System.

QHSE Policy cont’d
HSE Policy
• Comply with all laws, regulation and guidelines applicable to HSE
pertaining our works.
• Ensure a health and safe working environment for our employee
and sub-contractors.
• Identify and control workplace hazards and prevention of
pollution to the surrounding environment.
• Provide adequate information, training, instruction and
supervision on HSE to our employee and sub-contractors.
• Promotes best practices through implementation of safe work
system , inspection and audit for our works.
• Establish measurable objectives and targets for continual
improvement in HSE performance and periodically review to
ensure its effectiveness.

VSLMY Certifications

Company Core Bussiness

“Design, supply and Install of Post Tensioning Work”
SCOPE OF QHSE MANAGEMENT SYSTEM
Your partner for design, construction
and related services world-wide :
 Bridges
 Buildings
 Containment structures
 Ground engineering and geotechnical applications
 Industrial facilities

Malaysian QHSE Legislation and Requirement
 Factories and Machinery Act 1967 (Act 139)
 Occupational Safety and Health Act 1994 (Act 514)
 Environmental Quality Act 1974 (Act 127)

 Factories and Machinery Act 1967 (Act 139)
• an act that focus on the Safety, Health and
Welfare of workers at factories.
More concern on the registration and
inspection of machinery.

Occupational Safety and Health Act 1994 (Act 514)
TO SECURE the safety,
health and welfare of
persons
TO PROTECT persons at a
place of work other than
persons at work
TO PROVIDE means to
combine with other
requirement and approved
industry codes of practice
and procedures
TO PROMOTE an
occupational environment
for persons at work which is
adapted to their
physiological and
psychological needs.
OBJECTIVES

TO PROVIDE & MAINTAIN plant
and system of work that are safe
& without risks to health
TO MAKE arrangements for
ensuring safety and health in
connection with the use or
operation, handling, storage and
transport of plant and
substances
TO MAINTAIN a place including
means of access and egress
TO PROVIDE information,
instruction, training and
supervision to ensure
employees perform their work in
a safe manner and without risks
to health
SECTION 15:
DUTIES OF
EMPLOYER
OSHA 1994 (Act 514)

Penalties to Employer
OSHA 1994 (Act 514)
2 Years Imprisonment RM 50, 000
Penalties for failure to comply is RM 50,000 or TWO YEARS
IMPRISONMENT or BOTH

TO TAKE REASONABLE CARE at work
for the safety and health of yourself and
other person
TO CO-OPERATE with your employer or
any other person in the discharge of
any duty under the Act or any
regulation
TO COMPLY with any instruction or
measure on occupational safety and
health as required under this Act or any
regulation
TO WEAR OR USE any protective
equipment provided by employer
SECTION 24:
DUTIES OF
EMPLOYEES
OSHA 1994 (Act 514)

Penalties to Employees
OSHA 1994 (Act 514)
3 Month Imprisonment RM 1, 000
Penalties for failure to comply is RM 1,000 or 3 MONTH

 Environmental Quality Act 1974 (Act 127)
An Act relating to the prevention,
abatement, control of pollution and
enhancement of the environment, and
for purposes connected therewith.

Section 29
Prohibition of discharge
of wastes into Malaysian waters
Environmental Quality Act 1974 (Act 127)

5 Years Imprisonment Max RM 500,000.00
Penalties for failure to comply is max RM 500,000.00 or 5 YEARS

Section 30A
Power to control use of
substance and product
and to state
environmental labelling

5 Years Imprisonment RM 50, 000.00
Penalties for failure to comply is RM 50,000.00 or 5 YEARS

1. Commitment,
responsibility and
authority
2. Quality policy&
Objectives
3. Management review
4. Communication
Management Responsibility
1. Human resource
(Competence, training &
awareness)
2. Infrastructure (buildings,
equipment, supporting
services)
3. Work environment
Resource management
1. Plan, design and
develop processes
2. Determine and review
product requirements
3. Purchasing
4. Control of production
and services
Product realization
1. Internal audit
2. Customer satisfaction survey
3. Control of non conforming
product
4. Corrective and preventive
action
5. Monitor and measurement of
product and process
Measurement, analysis and
improvement
Customers
Requirement
Management
Responsibility
Resource
management
Measurement,
analysis and
improvement
Customers
SatisfactionProductProduct
realization
Model of A Process-Based QHSE Management System

ISO 9001:2008
Quality

What is Quality ?
Quality
“the only
1 that
matters”
“Fitness
for use”
“conformance
to the
requirements”
Deming Juran Crosby
Generally: Meet fully customer’s express & implied requirements..

How do you see Quality
Of works ?
Quality
Its very subjective
Different Perception
Based on personal
Judgment and belief

Quality
How do
we do
it?
Via - - - - → TOTAL QUALTY APPROACH

IMPROVE
QUALITY
1. Less rework
2. Fewer mistakes
3. Fewer delays
4. Snags
5. Better use of equipment,
labour & materials
IMPROVE
PRODUCTIVITY
STAY IN
BUSINESS
INCREASE
MARKET
PROVIDE JOBS
& MORE JOBS
Total quality approach-Its benefit
Quality
COST DECREASE

DEMING WHEEL(P-D-C-A CYCLE)
PLAN
DO
CHECK
ACT

LEVELS OF DOCUMENTS IN QHSE-MS
QHSE
Manual
VSL/QSEP/QSES
Quality
Procedures
VSL/QSEP/QSE
Health,Safety,En
vironmental
Procedures
VSL/MS/CO
Method
Statement
Records
VSL/QSEP/AD
Admin
Procedures
VSL/QSEP/MK
Marketing
Procedures
VSL/QSEP/DE
Design
Procedures
VSL/QSEP/CO
Construction
Procedures
VSL/CO/WID
Work
Instruction
Document
-QHSE Policy
-QHSE Objective
-Dept. Function
-Organisation Chart
-Job Responsibilities
-Analysis of Data
-Competency
Operational
QHSE Procedures
Activity with higher
details
Records and
database

Level 1 – Quality, Health, Safety and Environment (QHSE)
Manual
Level 2 - Procedures (VSL/QSEP/DEPT/XX)
Level 3 - Supporting Document (VSL/DEPT/WID-XX)
Level 4 – Records,Forms
LEVELS OF DOCUMENTS IN QHSE-MS

VSLMY Quality Objective
Marketing Department
 Ensure tenders/quotations are within schedule and competitive.
Purchasing Department
 Ensure quality materials and on time delivery from our suppliers.
Administration Department
 Achieve higher competency of staff.
Design Department
 Provide quality products for our
customers.
 Reduce rectification works.
 Increase productivity of draft persons.
 Increase capability of design
engineers.
All Department
 Reduced customer complaints.
 Increase customer satisfaction.
 Reduce energy consumption for our
activities.

VSLMY Quality Objective
QHSE Department
 Ensure no loss of life for those performing
our works.
 Compliance with all laws, regulation and
guidelines as set out by the
authorities/clients.
 Reduced the number of incident at work site,
store and office.
 Reduced the number of LTI while executing
our work at work site, store and office..
 Reduced the number of major incident at
work site, store and office..
 Reduced wasted generated from our works
including scheduled waste.
 Reduced work related injury while
executing our operation.
 Ensure compliance with all laws, regulations
,guidelines and best practices to reduce
incidents and prevent damage to the
environment.
 Achieved higher competency of employee
skills.
Construction Department
 Provide quality products for our customers.
 Ensure construction conforms to the design.
 Managing project within schedule.
 Reduce rectification works.
 Ensure no loss of life for those performing our works.
 Compliance with all laws, regulations and guidelines as set out by
the authorities/clients.
 Reduced the number of incident at work site, store and office.
 Reduced the number of LTI while executing our work at work site,
store and office..
 Reduced the number of major incident at work site, store and
office..
 Reduced wasted generated from our works including scheduled
waste.
 Reduced work related injury while executing our operation.
 Ensure compliance with all laws, regulations ,guidelines and best
practices to reduce incidents and prevent damage to the
environment.
 Achieved higher competency of employee skills.

Health , Safety and Environment
OHSAS
18001:2007
ISO 14001:2004

QHSE Procedures
VSLMY Staff shall read and understand QHSE Procedures:-
Sample of
Common
work
activities
at office
Use of
computer
Handling and
moving items
and equipment
Filing
Cabinets
Materials
Storage
Use of Office
Work
Equipment
Walking at
office
environment
Archiving
work
Working at
height
Organize
records onto
shelves
1. Hazard Identification, Risk
Assessment and Determining
Control (HIRADC)
(VSL/QSEP/QSE/03)
- HIRADC established according to
common work activities at office

QHSE Procedures
VSLMY Staff at Project Site shall read and understand QHSE Procedures :-
1. Hazard Identification, Risk
Assessment and Determining
Control (HIRADC)
(VSL/QSEP/QSE/03)
- HIRADC established at project
site according to common work
activities at project site
Sample of
Common
work
activities at
project site
Crane
Operation
Excavation
Work
Piling
Work
Working at
height
Night work
Scaffoldin
g work
Demolition
work

HI- Hazard Identification
RA- Risk Assessment
DC- Determining Control
HIRADC

Hazard Identification (HI)
- Purpose of hazard identification is to highlight the critical
operations of tasks, that is, those task posing significant risks
to the health and safety of employees as well as highlighting
those hazards pertaining to certain equipment due to energy
sources, working conditions or activities performed.
- work place inspections;
- job hazard analysis;
- preliminary investigations;
- accident and incident investigations.
HIRADC

• Risk Assessment (RA)
• Process of evaluating the risk to Safety and Health from hazards at work
HIRADC
Risk Matriks

• Risk Assessment (RA)
HIRADC

1. Elimination
2. Substitution
3. Isolation
4. Engineering Control
5. Administrative Control
6. Personal Protective Equipment
(PPE)
Level of
Effectiveness
HIRADC
Determining Control-DC
(Hierarchy of Control)
High
Low

• Hazards
• Risk
• Near-misses
• Accident
Hazard and Risk

Hazard- Source, element of situation with a
potential harms in terms of:
1. Human injury or ill health
2. Damage to property
3. Damage to workplace, environment
4. A combination of these
What is Hazard?

Types of Hazard
Physical
Chemical
Biological Ergonomic
Psychological

• Physical hazards are those substances or conditions
that threaten our physical safety.
• For example
- Hot and cold
- Noise
- Light
- Vibration
- Radiation
Physical Hazard

• Chemical hazard are present when we are exposed or
contact with any chemical preparation (solid, liquid or
gas) at the workplace.
• Example of chemical hazard are
- Asbestos from demolition or remodeling of older
building
- Silica from drilling, cutting concrete
- Welding fumes from welding work
Chemical Hazard

• come from working with people, animals or
infectious plant material.
• Examples include: blood or other bodily fluids,
bacteria and viruses, insect bites)
• Can cause disease and outbreak for example
malaria, dengue, cholera etc.
Biological Hazard

• Hazard that disturb human attitude and psychology
• Occur because of:
- Unhealthy working environment –
- Work Stress /Pressure
- Working in long period without rest
Psychological Hazard

Psychological Hazard

Ergonomic Hazard
• A physical factor within the environment
that harms the musculoskeletal system.
• Cause by workplace design and work
environment
• Example of ergonomic hazards are
- Awkward posture
- Prolong standing
- Repetitive Movement
- Turning and bending
- Lifting and pushing

What is Risk?
A combination of the likelihood of an occurrence of a
hazardous event with specified period or in specified
circumstances and the severity of injury or damage to
the health of people, property, environment or any
combination of these caused by the event.

What is near-miss incident?
An unplanned and undesired event that could
have resulted in injury to people or damage to
equipment or loss of production.

What is Accident?
An unplanned and undesired event that has
resulted in injury to people or damage to
equipment or loss of production or
combination of all
Primary cause of accident:
• Unsafe condition
•Unsafe act

Accident
Unsafe Condition
Physical conditions of the workplace
which render it unsafe
• i.e. unguarded machines, spills
Unsafe Act
Practices which human beings perform which
are hazardous
• i.e. rushing, horseplay, drink or drug abuse
within the workplace

QHSE Procedures
Staff at Head Office shall read and understand QHSE Procedures:-
2. Emergency Preparedness and Response (VSL/QSEP/QSE/01)
- Emergency Response Plan
- Emergency Response Team awareness and function
- Emergency Exit Plan
- Fire Extinguisher Inspection
- First Aid Box Location and Contents

ERT Organization Chart
Objectives of ERP
1. Limit the impact of an emergency on
personnel (life), property and environment;
2. To set up and effectively maintain an
Emergency Response Team, which will
provide a quick and effective response to an
emergency situation;
3. To establish a set of actions to be taken in an
emergency which clearly identifies the
priority of actions;
4. To give relevant information and procedures
applicable to an emergency.
Emergency Response Plan (ERP)
Controller
Deputy
Controller
Damage
Control (Fire
Fighting)
Medical/
First Aid
Coordinator
Rescue
Coordinator
Traffic
Coordinator
Communication
Coordinator
Logistic
Coordinator
Evacuation
Coordinator

Controller
Deputy
Controller
Damage
Control
(Fire
Fighting)
Medical/
First Aid
Coordinator
Rescue
Coordinator
Traffic
Coordinator
Communication
Coordinator
Logistic
Coordinator
Evacuation
Coordinator
Duty of Controller
- Overall in-charge of the situation
- Issue evacuation order to all personnel at the site
- Make "All Clear" announcement after confirming that
the area is safe
Duty of Deputy Controller
- To assist the Controller
- Act as Controller in the absence of the Controller
Duty of Damage Control (Fire Fighting) Coordinator
- To ensure that sufficient manpower and equipment to
contain the fire are
- Direct his team to extinguish the fire or eliminated hazard
- Make necessary arrangements for additional manpower and
equipment where required
- The team members are responsible to follow instruction
given by the leader

Controller
Deputy
Controller
Damage
Control (Fire
Fighting)
Medical/
First Aid
Coordinator
Rescue
Coordinator
Traffic
Coordinator
Communication
Coordinator
Logistic
Coordinator
Evacuation
Coordinator
Duty of Logistic Coordinator
- Identify the access and egress for person and vehicle
entering/leaving the area
- Identify the assembly area (for emergency) and ensure
there are clear from obstruction
- To make necessary arrangement on the logistic during the
emergency e.g. send victim to the hospital
- The team members are responsible to follow instruction given by
the leader
Duty of Communication Coordinator
- To raise the alarm (if the automatic alarm is not available)
- Call Fire Department (Bomba)
- Direct his members of Roll Callers to make a roll call at
assembly area
- Report to the Controller and Rescue Squad Leader if there
is missing person
- The team members are responsible to follow instruction
given by the leader

Controller
Deputy
Controller
Damage
Control
(Fire
Fighting)
Medical/
First Aid
Coordinator
Rescue
Coordinator
Traffic
Coordinator
Communication
Coordinator
Logistic
Coordinator
Evacuation
Coordinator
Duty of Evacuation Coordinator
- Alert all staff and workers, and if necessary active alarm
-Give signal to assemble for evacuation e.g. continuous siren alarm
- Ensure all person are cleared from the area and evacuate accordingly and
assemble at the designated assembly area
-Remain at the assembly area until "All Clear“announcement is made
-The team members are responsible to follow instruction given by the leader
Duty of Traffic Coordinator
-Ensure that the internal roads free of vehicles not involved in handling the
emergency
-Vehicles which are not directly involved in the emergency must not be allowed
on site
- He/she may need to contact the local authority which responsible for control
of the external roadways
-The team members are responsible to follow instruction given by the leader

Important information you need to know during
Emergency situation
• Emergency Response Team Member
• Emergency Contact Number
• Emergency Layout Plan
• Assembly Point Area
• Location of Fire Extinguisher
• Location of First Aid Box
• Emergency Procedure

Emergency Contact Number
Emergency Contact
Number available at your
workplace
Police Station (Taman Desa) 03-7980 6107
Fire Rescue (Taman Desa) 03-7984 8753
DOSH/JKKP (Jln Ampang) 03-4257 6066
DOE/Jabatan Alam Sekitar (Sg. Besi) 03-9221 5543
Hospital(PPUM) 03-7949 4422
TNB 03-7965 4725
JBA (Jln Templer) 03-7841 1000
Emergency 112/999
St. John Ambulance 03-9285 1576
PUSPEL 1-800-88-5252

Emergency Layout Plan
• Emergency Layout Plan
show you the nearest exit
route to escape during
emergency situation.
• You must be aware of your
workplace Emergency
Layout Plan

Assembly Point Area

• Head Office and Project site have provided with Fire
extinguisher.
Emergency Layout Plan stated
the location of fire extinguisher
Safety signage had been place to
indicate the location of fire
extinguisher.
Location of Fire Extinguisher

• First-aid is the immediate treatment or care given to a victim of an
accident or sudden illness before qualified health personnel attend to
provide treatment.
• In case of emergency situation at your department, you should know:
1. Who is the First Aider are
2. Where is the location of First Aid boxes are
First Aid

1. Duty of First Aider
- Ensure the contents of first aid box are sufficient and within the “use by”
dates
- To give immediate response during the emergency.
- Direct his team to give necessary medical/ first aid assistance where required
- Make necessary arrangement for calling in outside assistance where required
- The team member are responsible to follow instruction given by the leader
- To update contents of first aid box (first aid log)
First Aid

How to use fire extinguisher ?
P- PULL
A- AIM
S- SQUEEZE
S-SWEEP
Use P.A.S.S Technique

When there is a fire, what you should do?
Stop all work!
Act immediately! Sound the alarm and shout
FIRE…FIRE...
Give priority to your own safety
Inform the Emergency Response Team (ERT)
Put out the fire with a suitable fire extinguisher if it is
safe to do so.
Do not try to extinguish the fire on your own
If you are not trained to fight fires, leave immediately and shut the
door
Call the Fire and Rescue Department of Malaysia immediately by
dialing 999.
Do not try re-enter the building once you have
left it.

• Don’t Panic
• Switch off all electrical appliances
• Just take things in hand reach
• Move quickly to emergency exit
• Don’t Run
In case of Emergency…

• Follow instruction from Emergency Response Team
• Go to assembly point
• Wait for other instruction by the commander
In case of Emergency…

QHSE Procedures
4. Operational Control (VSL/QSEP/QSE/06)
- Operational Control is a guidelines to teach on how to work consistently with
a maximum efficiency and safety.
- All site personnel should know this procedure for all work activities as specified in
QHSE Procedures.
Staff at Project Site shall read and understand OSH Procedures Manual:-
1. HSE Induction Program 10. Working At Height
2. Toolbox Attendance 11. Commissioning Works (Electrical)
3. QHSE Inspection 12. Night Work
4. Lifting Gear 13. Piling Work
5. Forklift Inspection 14. Scaffolding Work
6. Emergency Equipment
7. PPE
8. Electrical Tools Inspection
9. Hot Work

Staff at Project Site shall read and understand QHSE Procedures Manual:-
5. Permit to Work System
- A formal written system to control certain type of work that is potentially
hazardous.
- A permit to work is a document that specifies the work to be done and the control
measures to be taken.
- It allows work to start only after safe procedure has been defined and it provides a
clear record that all foreseeable hazards have been considered.

Unsafe Condition

Unsafe Act

Construction Accident Involving Public @ Mont Kiara

Construction Accident Involving Public @ Jalan Tun Razak

ACCIDENT

Personal Protective Equipment (PPE)

• PPE is used when other controls measures are not feasible and
where additional protection is needed.
• Workers must be trained to use and maintain equipment
properly.
• The employer and workers must understand the limitations of
the personal protective equipment.

Example of PPE

The Do at Construction Site
Good Housekeeping Use of handrail for access

The Do at Construction Site
Use safety harness while working
at height
Safety net install at the area
of possible fall

The Don’t at Construction Site
Working at height without
safety harness
Poor Housekeeping

The Don’t at Construction Site
Electrical hazard
Use unstable object to
support scaffold

The Don’t at Office
Electrical hazard Stacking of boxes

Obstruction of Passageway Poor Housekeeping at office

Eating at office desk Running in the office

Rules at Kongsi
1. No drinking alcohol at Kongsi
2. No unknown lady at Kongsi
3. No children at Kongsi
4. No gambling at Kongsi

3. Incident/Accident Investigation (VSL/QSEP/QSE/04)
- Accident/ Incident Notification
- Accident/ Incident Reporting

Incident/ Accident Reporting Procedure
Action To Be Taken After An Accident/Incident
Personnel who witness the situation shall immediately
report to immediate Site Supervisor as follows:
Report to person in charge and Safety and
Health Officer or Safety and Health Supervisor
Give first-aid and CPR (if necessary)/Call
for first aider
Call ambulance (if necessary)
Cordon off the area
QHSE and HR Dept. shall be informed
within 24 hours
Notes:
The General Manager,
Managing Director must
be informed if involving
fatal or major accident

Induction QHSE

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