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Robin Byrne’s
Measurable Management™
        Classified - Internal use
About Us
Harlan Hammack
    President
Managing Partner


           iB4e
“The Human Side of Performance”




                                  Classified - Internal use
There was a need . . .
Before Training                               After Training




                  Classified - Internal use
Measurable Management™ is Relevant




       Not a “flavor of the month”


                Classified - Internal use
Program Evolution
Measurable Management™ Program . . .


                                           Asia
      North              Europe
     America

                       Africa




        Practiced in 4 Continents

               Classified - Internal use
The best consultants for your organization . . .
already work for you.




                    Classified - Internal use
Measurable Management™
 translates strategy . . .
         Classified - Internal use
. . . into measurable
                             Outcomes




 Classified - Internal use
Classified - Internal use
Meet
                                          Bill Shorma




   This is his
company, Shurco

              Classified - Internal use
How it works


Leadership and
    Senior            Program Focal
                         Process                          Implement
                                                          Outcomes
 Management
  Teamwork            Improvement
                          Points                        meet needs of:
                                                        Improvements
                                                          3 Ideas for
   Tools to
  What are             Knowledge
                      1. Key Issue                      • Organization
                                                             Action
  facilitate
  your key            to implement
                      2. Key Issue                      • Department
                                                                =
   change
    issues?              change
                      3. Key Issue                      • Individual
                                                           Key Issues




   Soft Skills   +       Technical                  +       Practice     =

                        Classified - Internal use
Results
 Measurable Management + Shurco
                      =
–92 Improvement projects
–$1.4 million first year savings


               Classified - Internal use
Study Plan Example

                                         3 hour meetings


          Meet every 2 weeks                                           Meet once a month



Month 1       Month 2          Month 3      Month 4               Month 5          Month 6   Month 7




                               Program schedule can be adjusted.


                                           Classified - Internal use
Measurable Management™ Focus
Leadership
  Team                                             Future




    Present

                       The Processes

    S
  Supplier
                       Classified - Internal use
                                                            C
                                                        Customer
Who Participates?


Team Leaders




          Classified - Internal use
Measurable Management™
    Bridges the Gap




       Classified - Internal use
Other Quality Initiatives

Measurable Management™ brings
clarity and momentum to your
quality initiatives.




                 Classified - Internal use
Evaluate

            Relationships
Resources                                 Processes




              Classified - Internal use
Ideas for Action
 Problem Defined

 Effect
 Action Taken
 Measurement Criteria
 Return on Investment
 Linked to Key Issues


                     Classified - Internal use
Relevant to any job . . .




                              and type of organization
                     Classified - Internal use
IdeaResult:
                   for Action:
Improve insurance pre-authorization process
           $1.2 million per year
                 Classified - Internal use
There is no cost because we
guarantee the results.

Program Cost?
If your results do not equal or exceed
your investment, we will refund the
difference.


                       Classified - Internal use
Summary

 Success through practice and implementation
 Relevant to participant’s job
 Fosters teamwork




      Initiates change swiftly
      Delivers outcomes within the key issues
      Framework for continuous improvement
                      Classified - Internal use
Sample of Clients/Industries

Newsquest Media Group
                         Arriva Bus Company, U.K.       Eskom, South Africa
  (own USA Today)




       Sanyo            aNETorder/American Mailers         NSK Bearing




   Chicago Rawhide       Prince Manufacturing, Inc.           Shurco




  Iowa Health System                                  City of Marshalltown, IA
                               U.S. Air Force


                        Classified - Internal use
Thank you

              iB4e, Inc.
              Sharpsburg, Georgia 30277
              770.463.2232
              678.302.7026 (eFax)
              harlan@ib4e.com
              http://www.ib4e.com




  Classified - Internal use

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Measurable Management

  • 1. Robin Byrne’s Measurable Management™ Classified - Internal use
  • 2. About Us Harlan Hammack President Managing Partner iB4e “The Human Side of Performance” Classified - Internal use
  • 3. There was a need . . . Before Training After Training Classified - Internal use
  • 4. Measurable Management™ is Relevant Not a “flavor of the month” Classified - Internal use
  • 5. Program Evolution Measurable Management™ Program . . . Asia North Europe America Africa Practiced in 4 Continents Classified - Internal use
  • 6. The best consultants for your organization . . . already work for you. Classified - Internal use
  • 7. Measurable Management™ translates strategy . . . Classified - Internal use
  • 8. . . . into measurable Outcomes Classified - Internal use
  • 10. Meet Bill Shorma This is his company, Shurco Classified - Internal use
  • 11. How it works Leadership and Senior Program Focal Process Implement Outcomes Management Teamwork Improvement Points meet needs of: Improvements 3 Ideas for Tools to What are Knowledge 1. Key Issue • Organization Action facilitate your key to implement 2. Key Issue • Department = change issues? change 3. Key Issue • Individual Key Issues Soft Skills + Technical + Practice = Classified - Internal use
  • 12. Results Measurable Management + Shurco = –92 Improvement projects –$1.4 million first year savings Classified - Internal use
  • 13. Study Plan Example 3 hour meetings Meet every 2 weeks Meet once a month Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Program schedule can be adjusted. Classified - Internal use
  • 14. Measurable Management™ Focus Leadership Team Future Present The Processes S Supplier Classified - Internal use C Customer
  • 15. Who Participates? Team Leaders Classified - Internal use
  • 16. Measurable Management™ Bridges the Gap Classified - Internal use
  • 17. Other Quality Initiatives Measurable Management™ brings clarity and momentum to your quality initiatives. Classified - Internal use
  • 18. Evaluate Relationships Resources Processes Classified - Internal use
  • 19. Ideas for Action  Problem Defined  Effect  Action Taken  Measurement Criteria  Return on Investment  Linked to Key Issues Classified - Internal use
  • 20. Relevant to any job . . . and type of organization Classified - Internal use
  • 21. IdeaResult: for Action: Improve insurance pre-authorization process $1.2 million per year Classified - Internal use
  • 22. There is no cost because we guarantee the results. Program Cost? If your results do not equal or exceed your investment, we will refund the difference. Classified - Internal use
  • 23. Summary  Success through practice and implementation  Relevant to participant’s job  Fosters teamwork  Initiates change swiftly  Delivers outcomes within the key issues  Framework for continuous improvement Classified - Internal use
  • 24. Sample of Clients/Industries Newsquest Media Group Arriva Bus Company, U.K. Eskom, South Africa (own USA Today) Sanyo aNETorder/American Mailers NSK Bearing Chicago Rawhide Prince Manufacturing, Inc. Shurco Iowa Health System City of Marshalltown, IA U.S. Air Force Classified - Internal use
  • 25. Thank you iB4e, Inc. Sharpsburg, Georgia 30277 770.463.2232 678.302.7026 (eFax) harlan@ib4e.com http://www.ib4e.com Classified - Internal use