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IMC Media Strategy
    Implementation
           Overview
Integrated Communication Strategy
 •  Integrated marketing communications (IMC): a strategic
   business process that marketers use to plan, develop, execute, and
   evaluate coordinated, measurable, persuasive brand communication
   programs over time with targeted audiences.

•  The important thing to understand                            Personal Selling
   about this concept is the need for,     Advertising
   and benefit of consistency
   between components of the
   program.                                          Communication Idea
•  The question: how much
   should an organization spend on
                                          Direct                       Sales
   its integrated marketing              Marketing        Public     Promotion
   communications program, and                           Relations
   how do you know when it is
   working?
                                                                          16-2
Multi media, multi tasking, multi
message, multi channels….
           telephone                                        tv
                                                  webtv

 cinema
                                      packaging              magazines
                        newspaper
                                                              bill posting


 Signage          mp3
                                               pop ups                 pop
                   iphone             atm
 website                                                         events
                                                                 & sponsorship
                                            outdoor
                                                          transit


                                pda
  email
                direct mail                    cd/dvd
Communication Mix
                                    Press/print, Television, Radio
                Adver&sing	
        Internet, Outdoor / transit, Ambient
                                    Direct response formats

                                    Direct mail, telephone selling,
                   Direct           Catalogue selling
   Brand
                   Public
  Situation                         Corporate & Brand PR, Publicity
                 Relations
    IMC            Sales            Consumer Franchise vs
                                    Non-franchise building
  Objectives     promotion
                  Events	
  /	
     Sponsoring (participating, creating)
 Consumer &
                sponsorship	
       Social, Sporting, Cultural/Arts, Industry
  Channel
                 Personal           Person-to-person interactive,
TM & Audience                       Lead generation and conversion
                   Selling
                 Customer            Dissonance reduction &
                                     feedback
                  Service
Media & Advertising

                       Media                 =           Adver&sing

Media:	
  It	
  is	
  an	
  umbrella	
  term.	
  It	
  is	
  defined	
  as	
  the	
  “means	
  by	
  
which	
  the	
  various	
  types	
  of	
  MC	
  messages	
  are	
  sent	
  and	
  
received”	
  (Duncan,	
  2005,	
  p.	
  736).	
  




Adver&sing:	
  “Nonpersonal,	
  paid	
  announcements	
  by	
  an	
  
iden&fied	
  sponsor”	
  (Duncan,	
  2005	
  p.	
  730).	
  
                          For use only with Duncan texts. © 2005 McGraw-Hill Companies, Inc. McGraw-Hill/IrwinBrands
The Media of IMC (planned)

          Television           Radio

                                      Print
Telephone                          Newspapers
                                   Newspapers &
                                       Magazines
                       Media
   Mail                                Magazines
                                        Cinema


            Internet       Out of home
                            Outdoor
The Role of Media in IMC

 Deliver	
  brand	
  messages	
  AND	
  help	
  to	
  create	
  /	
  sustain	
  /	
  
      strengthen	
  brand	
  rela&onships.	
  
 It	
  does	
  this	
  by	
  connec&ng	
  companies	
  and	
  customers.	
  
 	
  
 Note	
  the	
  difference	
  between	
  delivery	
  and	
  connec&on!!	
  
 § Delivery	
  means	
  taking	
  something	
  to	
  a	
  person	
  or	
  place.	
  
      Connec&ng	
  is	
  about	
  joining	
  together.	
  	
  
 § Essen&ally,	
  delivery	
  is	
  the	
  first	
  step	
  towards	
  achieving	
  
      connec&on.	
  It	
  is	
  a	
  means	
  of	
  touching	
  a	
  customer	
  in	
  a	
  
      meaningful	
  way.	
  	
  
Mass vs. Niche Media
      Mass Media                                             Niche Media



 Vehicles reaching “the                            Vehicles focusing on a
  masses” (large,                                  defined group who
  diverse audiences)                               share a characteristic




            For use only with Duncan texts. © 2005 McGraw-Hill Companies, Inc. McGraw-Hill/IrwinBrands
The Marketing Communication Matrix
                                 Mass Market              Segmented/Mass                Individual
                                                          Customisation

   2-way                                                   With                  Between
  communication                                           Integrated mix of      Dialogue based on
   An interactive                                        planned messages &     trust,learning &
  approach (listening &                                  interactive            adaptation with
  learning including                                     communication eg       creative outcomes eg
  informal dialogue                                      F2F,database, viral,   communities of
  initiated by planned                                   WOM                    interest, internal
  messages)                                                                     marketing via work
                                                                                teams
   1-way                      To                           For
  communication               Planned persuasive          Planned persuasive
   Conventional mass         messages aimed at           messages on
  marketing                  brand loyalty               augmented offerings
                              Eg positioning via         for targeted markets
                             advertising                 eg loyalty programs



 Ballantyne, Luxton, Powell (2004) Introduction to Marketing: A value
 exchange approach ed Gabbott, Pearson:381
Relative Degrees of Media Intrusiveness (Fig. 11-3)




             For use only with Duncan texts. © 2005 McGraw-Hill Companies, Inc. McGraw-Hill/IrwinBrands
Ways to Minimise Media Intrusiveness
Choose	
  target	
  audience	
  that	
  is	
  interested	
  in	
  the	
  product	
  category.	
  
	
  
Consider	
  using:	
  
§     Events	
  
§     Sponsorships	
  
§     Product	
  placement	
  (movies	
  /	
  TV	
  /	
  computer	
  games)	
  
	
  
Give	
  prospects	
  or	
  customers	
  the	
  op&on	
  to	
  opt	
  in	
  for	
  receiving	
  brand	
  
       informa&on.	
  
Media


• Media	
  aXract	
  audiences	
  
• Audiences	
  aXract	
  
  adver&sers	
  
• Media	
  aXracts	
  Adver&sers’	
  
  money	
  
Australian Advertising Breakdown – July 2011

     Media        July 2010   July 2011   %        % change
     Type         ($m)        ($m)        Change   June - July
     Metro FTA    240.2       235.8       -1.8     -0.3
     Television
     Regional     49.8        45.8        -7.9     0.4
     FTA
     Television
     Radio        39.3        38.9        -1       1.2
     Newspapers   116.7       106.3       -8.9     -6.6
     Magazines    34.6        31.4        -9.2     -7.0
     Digital      58.2        66.1        13.6     20.2
     Outdoor      41.6        42.9        3.1      9.8
     Cinema       4.2         4.3         2.4      -1.7
     Other        2           2           -        7.0
     Total        614         603.1       -1.8     1.4
 
    Measuring media audiences

•  The	
  size	
  of	
  the	
  audience	
  determines	
  the	
  price	
  
   of	
  adver&sing	
  	
  
•  Media	
  audiences	
  are	
  therefore	
  measured	
  
   carefully	
  by	
  surveys	
  
    –  these	
  survey	
  are	
  paid	
  for	
  mainly	
  by	
  media	
  
    –  the	
  media	
  therefore	
  influence	
  what	
  is	
  measured,	
  to	
  some	
  
       extent	
  
Television	
  
 •       10,150,000	
  households	
  with	
  TVs	
  
 •       99%	
  popula&on	
  penetra&on	
  
 •       Cable/	
  Satellite	
  penetra&on	
  is	
  25.9%	
  
 •       Digital	
  TV	
  penetra&on	
  .8%	
  
 •       Number	
  of	
  sta&ons	
  by	
  type:	
  
    	
       	
  4	
  commercial	
  
    	
       	
  2	
  Government	
  and	
  Community	
  
    	
       	
  120	
  Pay	
  TV	
  
 •  Ad	
  lengths:	
  5	
  	
  to	
  180	
  seconds	
  
 •  Commercial	
  TV	
  have	
  13	
  minutes	
  adver&sing	
  per	
  hour	
  
         (max)	
  
 •  People	
  watch	
  approx.	
  22	
  hours	
  of	
  TV	
  a	
  week	
  
Measuring media audiences

 •  Measuring	
  TV	
  audience	
  means	
  
    measuring	
  behaviour	
  -­‐	
  being	
  in	
  room	
  
    when	
  TV	
  set	
  is	
  on	
  
 •  Meters	
  in	
  homes	
  -­‐	
  on	
  each	
  TV	
  in	
  mul&-­‐
    set	
  homes	
  
 •  All	
  people	
  in	
  home	
  5	
  years	
  and	
  older	
  
TV meter system
                                                                       Peoplemeter installed on every TV set –
                                                                    records and stores four pieces of information:
                                                                 time, TV set on/off, channel tuned, persons viewing.
                             Panel homes selected based on
    Survey to define         Statistical representativeness
Population characteristics




                                                                             Every night, the data is retrieved
                                                                                       automatically
                                                                                  via telephone software.




                                                The output is an audience database - individual by individual,
       Each morning, users of the data are      minute-by-minute data delivered overnight, 365 days of the
     able to download the complete database     year. Individual data is never identified, except in terms of
                                                                         demographic
                                                                            profile.
OzTAM (Australian TV Audience Measurement)


 •  OzTAM	
  (TV	
  sta&ons	
  7,9,10	
  
    using	
  ATR	
  research	
  
    company)	
  since	
  2001	
  
 •  Rates	
  based	
  on	
  audience	
  
    therefore	
  all	
  concerned	
  
 •  Media	
  hype	
  (media	
  wri&ng	
  
    about	
  media)	
  
 •  Addi&on	
  of	
  payTV	
  since	
  
    August	
  2003	
  
TV audience Survey OzTAM

•  OzTAM	
  (600-­‐700)	
  homes	
  per	
  city	
  
•  OzTAM	
  3000	
  HH	
  (FTA)	
  +	
  1000HH	
  (PayTV)	
  
•  rigorous	
  sampling	
  frame	
  &	
  precise	
  recruitment	
  to	
  survey	
  
          (modest	
  incen&ves)	
  
•  respondents	
  remain	
  in	
  survey	
  for	
  2	
  years	
  	
  
•  data	
  released	
  in	
  15	
  minute	
  units	
  -­‐	
  used	
  for	
  media	
  
          planning	
  (not	
  min	
  by	
  min)	
  
•  Check	
  out	
  websites	
  
     	
       	
  www.oztam.com.au	
  
     	
       	
  www.acnielsen.com.au	
  
	
  
Television characteristics
•  Reach	
  large	
  audiences	
  quickly	
  
    •  65	
  percent	
  watch	
  TV	
  within	
  24	
  hours	
  (includes	
  ABC	
  and	
  
       SBS)	
  
    •  nearly	
  90	
  percent	
  over	
  7	
  days	
  
•  Targe&ng	
  audiences	
  mainly	
  via	
  demographics	
  
    •  TEN	
  targets	
  18-­‐39s,	
  but	
  18-­‐24	
  always	
  difficult	
  
    •  9	
  targets	
  business	
  people	
  (Sunday/Business	
  Sunday,	
  late	
  
       night	
  News)	
  
    •  7	
  tradi&onally	
  sport	
  
    •  PayTV	
  good	
  for	
  niches	
  &	
  now	
  in	
  OzTAM	
  survey	
  
Television characteristics

•  Subtle	
  emo&on	
  generated	
  by	
  combina&on	
  of	
  
   colour,	
  movement,	
  sound	
  
•  Low	
  cost	
  per	
  exposed	
  person,	
  but	
  high	
  
   absolute	
  costs	
  (TV	
  produc&on	
  +	
  large	
  numbers	
  
   viewing)	
  
•  Consumers	
  tend	
  to	
  respect	
  TV	
  adver&sers	
  most	
  
•  Cross	
  planorm	
  selling	
  eg	
  ninemsn,	
  yahoo7	
  
•  Product	
  placement	
  in	
  programs	
  
Problems with TV

•  “High”	
  entry	
  cost	
  
•  Low	
  selec&vity	
  with	
  high	
  reach	
  
•  Poten&al	
  waste	
  
•  Personal	
  (digital)	
  video	
  recorders	
  
Advantages / Limitations of media
    classes – Television

Advantages	
                                               Limita&ons	
  
•  Builds	
  reach	
  quickly	
                            •  High	
  produc&on	
  costs	
  
•  Able	
  to	
  target	
  all	
  demographic	
            •  High	
  capital	
  media	
  costs	
  
   groups	
                                                •  Difficult	
  to	
  obtain	
  specific	
  
                                                              programs	
  short	
  term	
  
•  Geographically	
  selec&ve	
  
                                                           •  Channel	
  surfing	
  
•  Impact	
  through	
  sight	
  sound	
  and	
            •  Not	
  a	
  paid	
  for	
  medium	
  
   movement	
                                              •  High	
  level	
  of	
  ad	
  cluXer	
  
•  Intrusive	
  (in	
  the	
  home)	
                      •  Can’t	
  measure	
  out	
  of	
  home	
  
•  Call	
  to	
  ac&on	
  with	
  direct	
  response	
        viewing	
  for	
  large	
  events	
  
•  Highly	
  researched	
                                  •  Programs	
  can	
  be	
  recorded	
  
                                                           •  TiVO	
  
                                                           •  Passive	
  
Television	
  characteris&cs	
  
Growth	
  of	
  digital	
  
"At	
  end-­‐2012,	
  the	
  Asia	
  Pacific	
  region	
  will	
  have	
  180	
  
  million	
  digital	
  homes,	
  a	
  more-­‐than	
  five-­‐fold	
  
  increase	
  on	
  the	
  end-­‐2006	
  figure.	
  Pay	
  TV	
  revenues	
  
  in	
  the	
  region	
  will	
  grow	
  quickly	
  and	
  are	
  forecast	
  to	
  
  more	
  than	
  double	
  in	
  just	
  eight	
  years	
  to	
  be	
  worth	
  
  US$42	
  billion	
  in	
  2012."	
  	
  
Source:	
  Informa	
  Telecoms	
  &	
  Media	
  	
  
Benefits of Digital TV
 Benefits	
  include:	
  
 §  Superior	
  image	
  
 §  Improved	
  audio	
  quality	
  
 §  BeXer	
  recep&on.	
  	
  
 §  Mul&-­‐channelling	
  
 §  Interac&ve	
  services	
  
 §  Electronic	
  program	
  guide	
  
 §  Pay-­‐TV	
  and	
  Free	
  to	
  Air	
  (FTA	
  rollout	
  2001-­‐2012)	
  

 Planned	
  FTA	
  DTV	
  for	
  Metropolitan	
  markets	
  to	
  begin	
  December	
  
    2009.	
  Analogue	
  will	
  cease	
  at	
  this	
  &me.	
  	
  
 	
  
 	
  
The concepts of noise …..

•  Non-­‐tvc	
  -­‐	
  sta&on	
  IDs,	
  program	
  
   promo&ons	
  
•  Many	
  marketers	
  think	
  of	
  	
  
    Ø presence	
  of	
  compe&ng	
  brands	
  in	
  same	
  
       medium/channel/program	
  
    Ø number	
  of	
  commercials	
  in	
  break	
  
         •  first	
  and	
  last	
  get	
  marginally	
  more	
  recall	
  
•  Seem	
  to	
  rest	
  on	
  manipula&ve	
  model	
  
   (adver&sing	
  uses	
  people)	
  rather	
  than	
  
   humanis&c	
  model	
  (people	
  use	
  
   adver&sing)	
  	
  	
  
Radio
 •    261	
  Commercial	
  Sta&ons	
  
 •    257	
  currently	
  opera&ng	
  
 •    AM	
  –	
  106	
  licences,	
  FM	
  –	
  151	
  licences	
  (plus	
  some	
  remote)	
  
 •    Regional	
  –	
  217,	
  Metro	
  –	
  39	
  
 •    Main	
  Networks:	
  Austereo,	
  ARN,	
  DMG,	
  Southern	
  Cross	
  
 •    37	
  million	
  radio	
  sets	
  in	
  Australia	
  
 •    99%	
  of	
  all	
  cars	
  have	
  a	
  radio	
  
 •    All	
  homes	
  in	
  Aust	
  have	
  a	
  radio,	
  with	
  89%	
  having	
  3	
  or	
  more	
  
 •    Australian	
  people	
  listen	
  to	
  2.3	
  radio	
  sta&ons	
  
 •    People	
  listen	
  to	
  over	
  18	
  hours	
  per	
  week	
  of	
  radio	
  
 •    52%	
  of	
  listening	
  occurs	
  at	
  home,	
  24%	
  in	
  the	
  car,	
  21%	
  at	
  work,	
  
      and	
  2%	
  other	
  
ACNielsen Radio Surveys

•  Household	
  diary	
  -­‐	
  individuals	
  over	
  10	
  years	
  
   complete	
  personal	
  pages	
  
•  Record	
  only	
  sta&on	
  and	
  quarter	
  hours	
  (if	
  
   listened	
  for	
  8+	
  minutes)	
  
•  4-­‐week	
  survey	
  period	
  -­‐	
  people	
  keep	
  diary	
  for	
  
   two	
  weeks,	
  second	
  sample	
  of	
  people	
  next	
  two	
  
   weeks	
  
•  10+	
  &mes	
  yearly	
  in	
  Sydney	
  and	
  Melbourne	
  
Radio characteristics

•  Tightly	
  targeted	
  demographics	
  
•  Reach	
  modest	
  by	
  TV	
  standards	
  
•  Peaks	
  at	
  breakfast,	
  while	
  TV	
  peaks	
  
   6	
  -­‐	
  8.30	
  pm	
  
•  People	
  listen	
  for	
  only	
  45	
  mins	
  
   average	
  at	
  one	
  occasion	
  of	
  
   listening	
  
•  Podcas&ng	
  showing	
  strong	
  
   acceptance	
  
5 Ways to Advertise on Radio
   :10, :30 or :60 pre-recorded commercials
        :30, or :60 pre-recorded commercials
   (“spots”)

   Live brand mentions by DJs


   Remote broadcasts at the brand’s location


   On-air promotions (brand giveaways)


   Event sponsorships (concerts, festivals, etc.)

            For use only with Duncan texts. © 2005 McGraw-Hill Companies, Inc. McGraw-Hill/IrwinBrands
Radio advantages
•  Low	
  start-­‐up	
  cost	
  (as	
  low	
  as	
  a	
  few	
  $000)	
  
•  Sta&ons	
  willing	
  to	
  create	
  campaigns	
  for	
  small	
  
   adver&sers	
  -­‐	
  provide	
  weak	
  strategy	
  &	
  crea&vity,	
  
   oren	
  sta&on	
  par&cipa&on	
  
•  Big	
  adver&sers	
  use	
  it	
  for	
  flexibility	
  -­‐	
  eg	
  Qantas	
  for	
  
   strike	
  update,	
  Streets	
  adver&ses	
  ice	
  cream	
  arer	
  
   forecast	
  of	
  29	
  degrees	
  
•  can	
  use	
  TV	
  audio	
  track	
  to	
  create	
  mental	
  pictures	
  
Radio weaknesses

•  Needs	
  radio-­‐thinking	
  crea&ves	
  
•  Flee&ng	
  message	
  unless	
  long-­‐term	
  
   campaign	
  
•  Needs	
  mul&ple	
  sta&ons	
  and	
  24	
  hours	
  to	
  
   reach	
  more	
  than	
  40	
  percent	
  	
  
•  Formats	
  impact	
  on	
  response	
  
    (music	
  versus	
  talkback)	
  
Digital Radio
 “Digital	
  radio	
  is	
  the	
  new,	
  involving	
  way	
  for	
  listeners	
  to	
  tune	
  into	
  
           their	
  favourite	
  radio	
  sta&ons.	
  Offering	
  an	
  excep&onally	
  high	
  
           sound	
  quality,	
  digital	
  radio	
  offers	
  a	
  host	
  of	
  exci&ng	
  features	
  to	
  
           enhance	
  the	
  listening	
  experience.”	
  	
  
 	
  
      	
       	
         	
         	
  Digital	
  Radio	
  Australia	
  (2008)	
  
Benefits of Digital Radio
 Benefits	
  include:	
  
 §  No	
  hiss	
  or	
  crackle	
  from	
  interference	
  	
  
 §  Easy	
  to	
  tune	
  	
  
 §  Listeners	
  don’t	
  need	
  to	
  remember	
  frequencies	
  	
  
 §  Extra	
  programs	
  at	
  listeners’	
  finger&ps	
  	
  
 §  Program	
  informa&on	
  and	
  news	
  headlines	
  	
  
 §  Pause,	
  rewind	
  and	
  record	
  live	
  radio	
  	
  

 Rollout	
  is	
  planned	
  for	
  January	
  2009	
  but	
  no	
  switch	
  off	
  for	
  analogue	
  
      radio	
  is	
  planned.	
  	
  
 	
  
 Can	
  digital	
  radio	
  win	
  against	
  internet	
  radio?	
  What	
  do	
  you	
  think?	
  
Print Media

 Newspapers	
  
 §  broadsheets	
  
 §  tabloids	
  
 Magazines	
  
 §  paid-­‐circula&on	
  publica&ons	
  
 §  controlled-­‐circula&on	
  publica&ons	
  
 Directories	
  
Newspapers
 •    397	
  newspapers	
  in	
  Australia	
  
 •    2	
  Na&onal	
  dailies	
  
 •    10	
  Metro	
  dailies	
  
 •    10	
  Metro	
  Sundays	
  
 •    132	
  Regional	
  &tles	
  
 •    243	
  Suburban	
  &tles	
  
 •    Es&mated	
  over	
  $21million	
  spent	
  on	
  na&onal	
  and	
  metro	
  
      newspapers	
  in	
  a	
  week	
  	
  
Magazines
 •  Total	
  227.1	
  million	
  sales	
  of	
  audited	
  magazines	
  	
  
 •  An	
  average	
  13.6	
  magazines	
  per	
  person	
  over	
  14	
  per	
  year	
  
 •  Es&mated	
  4500	
  &tles	
  
 •  Consumers	
  spend	
  $1.03	
  billion	
  on	
  consumer	
  magazines	
  
 •  154	
  have	
  over	
  100,000	
  readers	
  which	
  represent	
  69%	
  of	
  the	
  
    market	
  
 •  Around	
  90%	
  of	
  magazines	
  are	
  bought	
  at	
  retail	
  outlets	
  	
  
    (newsagent,	
  supermarket	
  etc)	
  	
  
Directories (e.g. Yellow Pages)
Print	
  versions:	
  Purchase	
  display	
  space	
  annually	
  and	
  cost	
  is	
  based	
  on	
  
     size	
  of	
  ad	
  and	
  graphics.	
  
Customers	
  search	
  categories	
  to	
  find	
  businesses	
  offering	
  products/
     services	
  they	
  are	
  interested	
  in	
  or	
  desire	
  (note	
  2nd	
  or	
  3rd	
  stage	
  of	
  
     AIDA	
  model).	
  	
  
Weakness	
  
Constructed	
  yearly	
  so	
  informa&on	
  can	
  become	
  outdated.	
  
	
  
Emergence	
  of	
  electronic	
  directories	
  
Overcome	
  barrier	
  to	
  upda&ng	
  informa&on	
  and	
  enable	
  ads	
  to	
  contain	
  
     more	
  detailed	
  informa&on.	
  	
  
Print Measurements
•  Circula&on	
  -­‐	
  numbers	
  of	
  copies	
  in	
  the	
  hands	
  of	
  the	
  
   public	
  (sold	
  or	
  given	
  away)	
  
     audited	
  by	
  Audit	
  Bureau	
  of	
  Circula&ons	
  
•  Readership	
  -­‐	
  the	
  number	
  of	
  people	
  who	
  “read	
  or	
  
         looked	
  into”	
  each	
  “specific	
  issue”	
  (in	
  Australia,	
  by	
  
         Roy	
  Morgan)	
  
	
  	
  (average	
  readership	
  over	
  specific	
  period	
  in	
  US	
  
         promoted	
  by	
  ACNielsen	
  in	
  Australia)	
  
•  Online	
  +	
  circula&on	
  promoted	
  by	
  industry	
  body	
  The	
  
         Newspaper	
  Works	
  
Readership is independent of circulation
  §  Readership	
  growth	
  and	
  decline	
  can	
  occur	
  
      independently	
  of	
  circula&on	
  growth	
  

  §  Example	
  of	
  where	
  circula&on	
  can	
  increase	
  and	
  
          readership	
  remains	
  stable:	
  
      	
   	
    	
       	
  Newspaper	
  compe&&on	
  

  §  Example	
  where	
  readership	
  can	
  increase	
  and	
  
          circula&on	
  remains	
  stable:	
  
      	
   	
     	
  	
   	
  Supermarket	
  check	
  out	
  
Rela&on	
  between	
  Circula&on	
  
and	
  Readership	
  
•  Wide	
  varia&on	
  in	
  readers-­‐per-­‐copy	
  
   –  Women’s	
  Weekly/New	
  Idea	
  	
  	
  about	
  2	
  
   –  Vogue 	
  about	
  6	
  
   –  Penthouse	
  	
  	
  about	
  1	
  
   –  Car	
  Australia	
  about	
  7	
  
   –  Daily	
  Newspapers	
  	
  	
  about	
  1.5	
  
Roy Morgan Print Readership

•  Face	
  to	
  face	
  interview	
  (50	
  minutes),	
  1200	
  
   weekly,	
  na&onal	
  -­‐	
  aggregates	
  to	
  60,000	
  
   people	
  annually	
  -­‐	
  age	
  14	
  years	
  +	
  
•  Results	
  issued	
  half-­‐yearly	
  
•  Covers	
  magazines,	
  newspapers,	
  many	
  
   demographics,	
  values	
  segments,	
  a	
  few	
  
   product	
  categories	
  -­‐	
  eg.	
  cars,	
  vo&ng	
  
   inten&ons	
  
Newspaper characteristics

•  Moderately	
  high	
  reach,	
  though	
  declining	
  
   slowly	
  
•  Circula&ons	
  
    535,000	
  	
  Herald	
  Sun	
  	
  Sat	
  513,000	
  
      	
   	
        	
            	
  Sun	
  615,000	
  
    207,000	
  Age	
  	
           	
  Sat	
  301,000	
  
    133,000	
  Australian	
   	
  Sat	
  300,000	
  
    MX	
  to	
  boost	
  in	
  young	
  
      	
  demographic	
  (90,000)	
  
    Source:	
  Audit	
  Bureau	
  of	
  Circula&ons	
  
•  But	
  remember	
  Readership	
  
•  And	
  include	
  online	
  
    	
  
Newspaper advantages

•  Moderate	
  costs	
  -­‐	
  full	
  page	
  in	
  $10s	
  of	
  
   thousands	
  
•  Short	
  lead-­‐&me	
  possible	
  for	
  Mono	
  ads	
  
•  Colour	
  now	
  
•  Reader	
  works	
  at	
  own	
  pace	
  -­‐	
  can	
  refer	
  back	
  
•  Can	
  carry	
  inserts	
  -­‐	
  catalogues,	
  coupons,	
  etc	
  
Problems with newspapers

•  Short	
  life	
  compared	
  with	
  magazines	
  
•  Small	
  spaces	
  compete	
  with	
  many	
  others	
  for	
  
   aXen&on	
  -­‐	
  usually	
  requires	
  regular	
  
   appearance,	
  eg	
  travel	
  groups	
  in	
  travel	
  
   sec&on	
  
•  Reader	
  decides	
  whether	
  to	
  peruse	
  page/ad	
  
   at	
  all	
  
Magazines
 •  Total	
  227.1	
  million	
  sales	
  of	
  audited	
  magazines	
  	
  
 •  An	
  average	
  13.6	
  magazines	
  per	
  person	
  over	
  14	
  per	
  year	
  
 •  Es&mated	
  4500	
  &tles	
  
 •  Consumers	
  spend	
  $1.03	
  billion	
  on	
  consumer	
  magazines	
  
 •  154	
  have	
  over	
  100,000	
  readers	
  which	
  represent	
  69%	
  of	
  
    the	
  market	
  
 •  Around	
  90%	
  of	
  magazines	
  are	
  bought	
  at	
  retail	
  outlets	
  	
  
    (newsagent,	
  supermarket	
  etc)	
  	
  
Print Media: Magazines

                            2 Basic types




Paid-circulation
     Paid-circulation                                Controlled –circulation
 • Readers pay to receive
      • Readers pay to
                                                      • Readers get it free
  it receive it
 • MostMost revenue
      •  revenue comes                                • All revenue comes
  fromcomes from ads
         ads                                           from ads


              For use only with Duncan texts. © 2005 McGraw-Hill Companies, Inc. McGraw-Hill/IrwinBrands
Magazine characteristics

•  High	
  segmenta&on	
  poten&al	
  
•  High	
  quality	
  reproduc&on	
  -­‐	
  high	
  quality	
  
   photography	
  delivers	
  eg.	
  appe&te-­‐appeal,	
  
   emo&onal	
  s&mula&on	
  
•  Held	
  at	
  home	
  for	
  long	
  periods	
  -­‐	
  catalogue	
  
   value	
  
•  Reader	
  approaches	
  in	
  leisure	
  or	
  business-­‐like	
  
   frame	
  of	
  mind	
  -­‐	
  aXen&on	
  concentrated?	
  
Magazine problems
•  Long	
  lead-­‐&mes	
  -­‐	
  oren	
  6	
  to	
  12	
  weeks	
  
•  May	
  be	
  inflexible	
  -­‐	
  but	
  may	
  take	
  inserts	
  
•  Declining	
  circula&ons	
  for	
  many	
  individual	
  &tles	
  	
  
      Women’s	
  Weekly	
                                                                                                   	
  605,000	
  
      Woman’s	
  Day 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  481,000 	
  	
  
      New	
  Idea	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  391,000	
  
      TV	
  Week                                   	
  	
  	
  	
  	
  	
  	
  	
                                           	
  262,000	
  	
  	
  	
  	
  
      That’s	
  Life	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  329,000	
  
      Take	
  5	
                                  	
                                                                       	
  260,000	
  
      Cosmo	
                                      	
                                                                       	
  203,000	
  
      Cleo	
                                       	
                                                                       	
  170,000	
  
      Good	
  Taste	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  166,000	
  
      Dolly	
                                      	
                                                                       	
  131,000	
  
      NW	
  	
                                     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  176,000 	
                     	
  	
  
      	
  
      Source:	
  ABC	
  June	
  2007	
  
Advantages / Limitations of
   media classes - Magazines
Advantages	
                                  Limitations
•  Na&onal	
  coverage	
  with	
  one	
       •    Longer lead time for monthly
   inser&on	
                                      magazines
•  Provides	
  details	
                      •    More difficult to book by region
                                              •    Higher level of clutter
•  Target	
  group	
  specific	
               •    Slow to build reach
•  High	
  use	
  by	
  women	
               •    Passive
•  Most	
  are	
  paid	
  for	
               •    Lack urgency
•  Higher	
  level	
  of	
  involvement	
  
•  Editorial	
  comparability	
  
•  Crea&ve	
  opportuni&es	
  ie.	
  
   Gatefolds,	
  pop	
  ups	
  
•  Highly	
  researched	
  
•  Longevity	
  of	
  adver&sing	
  
•  High	
  quality	
  produc&on	
  
•  Quality	
  image	
  associa&on	
  
Digital Media
 •  Ac&ve	
  penetra&on	
  growing	
  every	
  year	
  (7%	
  in	
  2004	
  
       alone)	
  
 •  Ac&ve	
  internet	
  popula&on	
  is	
  over	
  33%	
  of	
  all	
  Australians	
  
 •  Average	
  page	
  dura&on	
  52	
  seconds	
  
 •  Average	
  18	
  +	
  minutes	
  spent	
  online	
  per	
  day	
  
 •  35%	
  of	
  all	
  users	
  using	
  the	
  internet	
  daily	
  
 •  75%	
  of	
  all	
  home	
  users	
  have	
  access	
  to	
  broadband	
  
 •  Online	
  penetra&on:	
  
   	
   	
  50%	
  home	
  
   	
   	
  20	
  %	
  work	
  
   	
   	
  30%	
  other	
  
Digital	
  
Global,	
  Na&onal,	
  or	
  postcode	
  levels	
  	
  
	
  
Types	
  of	
  Sites	
                                      Placement
•                       	
   Portals	
                      •      Homepages
•                       	
   Search	
  Engines	
            •      Sponsorships
                                                            •      Targeted buys
•                       	
   Content	
  Sites	
  
                                                               (demographic, need registration)
•                       	
   Shared	
  Content	
  Sites	
   •      Run of site (random)
•                       	
   Direct	
  E-­‐mail	
           •      Run of network (random
•  	
  	
  	
  	
  	
  	
  	
  Blogs	
                         across network, i.e. Fairfax
•  	
  	
  	
  	
  	
  	
  	
  Chatrooms	
                     online newspapers)
                                                            •      Buyouts (all available for a
                                                               specific period)
                                                            •      Email list rental
What	
  are	
  Australians	
  doing	
  online	
                                                                   Industry	
  Traffic	
  
   Overview	
  -­‐	
  All	
  Categories	
  Share	
  at	
  Week	
  Ending	
  9	
  February,	
  2008	
  



                                                                                         
  AU Industry                                                                                            AU Market    US Market              UK Market
 Rank of 165+                                                 Industry                                       Share        Share                  Share
     Industries                                                                                              %            %                      %

         3                    Search Engines                                                               10.80           8.65                10.91
         6                    Social Networking & Forums                                                   8.00            9.18                7.69
         7                    News & Media*                                                                6.75            3.97                4.63
         8                    Shopping & Classifieds*                                                      5.93            9.54                9.61
         9                    Email Services                                                               4.96            8.05                4.80
        10                    Portal Frontpages                                                            4.66            5.61                 n/a
        11                    Banks & Financial Institutions                                               4.35            3.59                2.35
        14                    Software                                                                     3.86            1.57                3.27
        15                    Education - Reference                                                        2.63            1.62                1.61
        16                    Travel*                                                                      2.56            2.01                3.62
        17                    Government*                                                                  2.56            1.52                0.87
        18                    Games                                                                        2.45            2.46                2.45
        19                    Sports*                                                                      2.42            1.79                2.45
*The table shows statistics for industries amongst the top 20 Hitwise industries and sub-categories (of 165+
    industries). Major industries are listed in bold and represent aggregated traffic from all relevant sub-
    categories. Some industries within the top 20 have been excluded for illustrative purposes.
**AU Market Share % highlighted in green represent where share is higher than US and UK markets
Internet/ Online
                        Australia: Top 10 Parent Companies
                        Month of February 2007               Home/Work Panel
                       Unique                                   Time
Property             Audience               Reach                Per
Name                    (000)                  %              Person
Microsoft               9,410                82.02           02:24:13
Google                  8,932                77.85           00:50:59
Telstra                 5,118                44.61           00:25:14
News Corp.              5,051                44.03           00:56:17
Online
Yahoo!                  5,020                43.75           01:03:36
eBay                    4,957                43.21           02:11:53
Australian Federal      4,128                35.98           00:33:05
Government
Fairfax Digital         3,543                30.89           00:30:05
Australia and New
Zealand
Apple Computer          3,096                26.99           00:50:01

Wikimedia               2,821                24.59           00:17:20
Foundation

                             http://www.netratings.com/
Advantages	
  /	
  Limita&ons	
  of	
  media	
  classes	
  
    –	
  Digital	
  
Advantages	
                                         Limitations
•  Ac&ve	
  medium	
  –	
  requires	
                •  High Cost (requires conventional
     audience	
  par&cipa&on	
                          advertising campaign to promote
                                                        website)
•  Low	
  Cost	
  Corporate	
  legi&macy	
  
                                                     •  Conflict between internet sales
•  Supplemental	
  Informa&on	
                         and traditional sales channels
•  Ability	
  to	
  measure	
  effec&veness	
            (ensure no undercutting)
•  Low	
  Cost	
  marke&ng	
  research	
  tool	
     •  Limited penetration
•  Shared	
  content/	
  content	
  crea&on	
        •  Extreme Clutter
                                                     •  Highly fragmented
•  Mul&	
  sensory	
  environment	
  
                                                     •  Reputation and credibility
•  Youth	
  oriented	
                               •  Low threshold for unintelligent
•  Customisable	
                                       communication
•  Ac&ve	
  communica&on	
  (2	
  way)	
             •  Strong word of mouth
•  Strong	
  word	
  of	
  mouth	
  
	
  
Email
 §    Email	
  Adver&sing	
  
 §    Viral	
  Marke&ng	
  
 §    Loyalty	
  Programs	
  
 §    Spam	
  (ADMA	
  –	
  opt	
  in/opt	
  out)	
  
 §    Instant	
  Messaging	
  

 What	
  are	
  examples	
  for	
  each	
  of	
  these?	
  
 	
  
Other Mass Media

•  Cinema	
  
•  Ambient	
  
•  Alterna&ve	
  Media	
  
Cinema	
  
 Val	
  Morgan	
  manages	
  97%	
  of	
  all	
  adver&sing	
  for	
  cinema	
  
    complexes	
  across	
  Australia.	
  	
  
 Moonlight	
  Cinema	
  manage	
  3%	
  >	
  more	
  specific	
  targe&ng	
  
 Slide	
  or	
  Film,	
  15	
  –	
  120	
  seconds	
  
 Cinema	
  suited	
  to	
  full	
  length	
  ads	
  and	
  secondary	
  placement	
  
    in	
  foyers,	
  bathrooms,	
  &ckets	
  etc.	
  
 Rates	
  are	
  based	
  on	
  total	
  number	
  of	
  screens,	
  lengths,	
  and	
  
    package	
  type	
  (by	
  loca&on,	
  film,	
  target)	
  
 All	
  ac&vity	
  runs	
  Thursday	
  to	
  Thursday	
  (as	
  all	
  movies	
  are	
  
    released	
  this	
  day)	
  	
  
Out	
  Door	
  Adver&sing	
  

  Key	
  formats:	
  
  •        	
   posters	
  
  •        	
   street	
  furniture	
  
  •        	
   sport	
  stadiums	
  
  •        	
   transport	
  
  •        	
   Ambient	
  media	
  

  Source:	
  Outdoor	
  Media	
  
     Associa&on	
  



  	
  
Advantages	
  /	
  Limita&ons	
  of	
  media	
  classes	
  
    –	
  Out	
  Door	
  
Advantages	
                                              Limitations
•  Wide	
  coverage	
  of	
  local	
  markets	
           •  Simple creative
     (ability	
  to	
  build	
  large	
  ‘exposure’	
     •  No guarantee of high recall
     reach	
  over	
  30	
  day	
  period)	
  	
          •  Limited availabilities of best
•  High	
  Frequency	
                                       locations
•  Large	
  Print	
  size	
                               •  High production costs
•  Geographic	
  flexibility	
                             •  Sensitive to location
•  High	
  summer	
  visibility	
                         •  High wear out if not changed
•  Around	
  the	
  clock	
  exposure	
                   •  Long lead booking time
•  Simple	
  copy	
  themes	
  /	
  package	
             •  Best sites often booked out
     iden&fica&on	
                                           months ahead
•  Cost	
  effec&ve	
  over	
  a	
  long	
  period	
       •  Difficult in regional areas
                                                          •  Difficult to target specific groups
•  Target	
  light	
  users	
  of	
  other	
  
     mediums	
  
	
  
Ambient Advertising

           Overview
Background
 •  The term ‘ambient advertising’ was first
    applied during the early nineties when
    clients began demanding ‘something a bit
    different’ in their advertising.
Definition
 •  The placement of unique advertising in
    unusual and unexpected places often using
    unconventional methods to communicate to
    target markets.
Reasons for growth in ambient
advertising
 •  Saturation of traditional media
 •  Increasing demand for point-of-sale
    communications.
 •  Allows for precise audience targeting.
 •  It is flexibility and versatility.
 •  Eye catching
 •  Impactful
Examples
 •  Messages on the handles of supermarket
    trolleys or yacht sails. It allows projection of
    huge images on the sides of buildings, out
    door places or messages on hot air
    balloons.
 •  See examples on next slides
Ambient - Liberty Financial House




 Source: http://www.picturethis.com.au/page.asp?cid=81



 Example Ambient Balloon Advertising
 Sydney, Australia
Ambient - Poster
Ambient – Toilet Care
Ambient - Gillette
Ambient – Earth Day
Alternative Media
 §    Brand	
  Funded	
  Entertainment	
  
 §    Mobile	
  Communica&on	
  
 §    Video	
  Games	
  
 §    Hypertags/	
  Mobile	
  Barcodes	
  	
  

 What	
  are	
  examples	
  for	
  each	
  of	
  these?	
  
Inter	
  &	
  Intra-­‐media	
  decisions	
  
Research	
  Tools	
                             Industry Association
TV	
                                            TV
                                                Free Television Australia
OzTam	
  	
  
                                                www.freetvaust.com.au
www.oztam.com.au	
  
                                                Regional TV Marketing
Asteroid	
  has	
  limited	
  capabili&es	
     www.regionalTVmarketing.com.au
	
  
Radio	
                                         Radio
Neilson	
  Media	
                              Commercial Radio Australia
www.nielsenmedia.com.au	
                       www.commercialradio.com.au
	
  
                                                TV & Radio
Cinema	
  
                                                Australian Subscription TV and Radio Association
Mo&on	
  Pictures	
  Distributors	
             www.astra.org.au
Associa&on	
  of	
  Australia	
                 Digital Broadcasting Australia
www.mpdaa.org.au	
                              www.dba.org.au
	
  
	
                                              Cinema
                                                Motion Pictures Distributors Association of Australia
                                                www.mpdaa.org.au
Inter & Intra-media decisions
Research	
  Tools	
                                   Industry Associations
	
  
Press	
  (Magazines	
  and	
  Newspapers)	
           Press (Magazines and Newspapers)
Roy	
  Morgan	
                                       Magazine Publishers of Australia
                                                          www.magazines.org.au
	
  www.roymorgan.com.au	
  
	
                                                    Internet
Internet	
                                            Australian Interactive Media Industry
                                                          Association
Nielsen/NetRa&ngs	
  	
  
                                                      www.aimia.com.au
www.nielsen-­‐netra&ngs.com	
  
Hitwise	
                                             Outdoor
	
  www.hitwise.com.au	
                              Outdoor Media Association www.oma.org.au
	
  
Outdoor	
  
Research	
  tool	
  is	
  in	
  development	
  	
  
	
  
Intra-media decisions
Research	
  Tools	
                                   Industry Associations
	
  
Internet	
                                            Internet
Nielsen/NetRa&ngs	
  	
                               Australian Interactive Media Industry
                                                          Association
www.nielsen-­‐netra&ngs.com	
                         www.aimia.com.au
Hitwise	
  
	
  www.hitwise.com.au	
                              Outdoor
	
                                                    Outdoor Media Association www.oma.org.au
Outdoor	
  
Research	
  tool	
  is	
  in	
  development	
  	
  
	
  
Summary
•  All	
  messages	
  are	
  carried	
  by	
  some	
  form	
  of	
  media	
  to	
  connect	
  with	
  
   customers.	
  	
  	
  
     –  The	
  media	
  add	
  value	
  to	
  messages	
  by	
  increasing	
  their	
  impact	
  on	
  a{tudes	
  
        and	
  behaviors	
  
•  Companies	
  connect	
  with	
  target	
  audiences	
  through	
  tradi&onal	
  &	
  
   nontradi&onal	
  media	
  (internet,	
  ambient)	
  
•  In	
  IMC,	
  the	
  role	
  of	
  the	
  media	
  is	
  to	
  help	
  create,	
  sustain	
  and	
  
   strengthen	
  brand	
  rela&onships	
  by	
  connec&ng	
  companies	
  and	
  
   customers,	
  in	
  addi&on	
  to	
  just	
  delivering	
  messages	
  
You are welcome to contact Nigel Bairstow at B2B
Whiteboard your source of B2B Asia / Pacific
marketing advice

http://www.linkedin.com/pub/nigel-bairstow/6/41b/726

http://twitter.com/#!/b2bwhiteboard