1. ShymaaAshour Mohamed
Mobile: (002) 011-15877-001
Mobile: (002) 010-09163-171
Shymaa237@gmail.com
Objective
Seeking a challenging position in the Communications, Marketing, IT, Networking fields where my personal skills, my
background and experience can be developed and well utilized.
Education
2005 – 2009 El-Jazeera Academy Cairo, Egypt
 Bachelor of Commerce, Management Information system Dep.
 Grade: Very good
 Technical Skills:
Computer Skills:
 Customer Relation Management (CRM).
 Very good Knowledge of MS Office including, Windows, Word, Excel, PowerPoint, Outlook,
Access and Project.
 Very good knowledge of internet.
 Preparing financial statements by using computer.

Language Skills:
 Native language Arabic.
 Very Good command of both written and spoken English.
Interpersonal Skills:
 Ability to work well under pressure and to learn new tasks quickly.
 Ability to work well with all levels of management and personnel.
 Good communication and negotiation skills.
 Flexible, Motivated, Committed to teamwork, Organized & Good Planner.

2.  Work Experience
 (Mar 2015- Feb 2016)
Working as sales responsible at Egyptian Development and Project Management Co,
:Duties
 Plan and implement successful sales through Performing client presentations and
achieve target work.
 (Dec 2012 - Nov 2014)
Working as Account Manager ( Project Omniat International ) at NetOne International Co,
:Duties
 Plan and implement sales and marketing via working closely with the General Manager Performing
client presentations and conducting successful sales.
 (July 2010 - Jun 2012)
Working as Customer Service ( CRM ) at Al-Araby Group Co,
:Duties
 Handling with customer complaints.
 Establish rapport with customer.
 Investigate customer needs and resolve their problems.
 Prepare the reports of attendance and adherence of my colleagues.
 (Sep 2009 - Jan2010)
Working as Receptionist Nile Holding Misr Co,
Duties:
 An office worker employed chiefly to receive visitors and answer the telephone.

3.  Training and other courses:
Marketing Diploma:
 Strategic Marketing , Organization , Marketing Plan
Berlitz English:
 StudyingEnglish conversationandgrammar.

Cisco certifications (YAT Learning):
 CiscoCertified Network Associate Academy FromJan2012 to April 2012.
Accounting package (YAT Learning):
 Accounting Diploma courseware 2009 Peach Tree, Microsoft Accounting from Dec 2009.
ICDL:
 International Computer Driving License from July 2008.
 Interests:
 Surfing the internet, Travelling, Adventures, Photography.
Personal Information
 Nationality : Egyptian.
 Date of Birth : July 23, 1988.
 Gender : Female.
 Marital status : Single.
 Religion : Muslim.