SlideShare a Scribd company logo
INBOUND15
@TomMartin
DON’T TALK TO STRANGERS
Tom Martin
President, Converse Digital & Author of The Invisible Sale
INBOUND15@TomMartin
STRANGERSMake me laugh
INBOUND15@TomMartin
From the cover
Hate cold calling? Stop doing it!
… has built a debt-free agency… without a
single cold call or competitive pitch
presentation.
INBOUND15@TomMartin
#INBOUND15
Social Reconnaissance
@TomMartin
#INBOUND15
Create insight and understanding from
unstructured digital and social data
@TomMartin
INBOUND15
INBOUND15
INBOUND15
INBOUND15
– Gives you insights/conversation starters
– Find common ground/shared passions
– Makes networking easier for Introverts
– Build relationships faster
– Defines pain points & goals that you can tap into
– Define best channels that aren’t phone/email/F2F
– Never make a cold call
7 Key Benefits of Social Recon
@TomMartin
INBOUND15@TomMartin
PROPINQUITYThe science of relationships
INBOUND15
SOCIAL RECON REPORT
Demographic: Lives in Louisville, KY
Age: approximately 42, Birthday is Jan XX
Married (Nancy) & two kids Grant (10) and Katie (7)
Morehead State (BS in Journalism)/WVU (Masters)
At least one brother, married to Kayla
Catholic, Pirates (baseball) fan
Lifestyle: Likes cats and bourbon, live music. Wishes he had a
motorcycle and favors t-shirts at all times. Smartass.
Propinquity: Writes his own blog and guest posts for Entrepreneur
and Forbes. Mostly comments on Schaefer Marketing
Solutions and Chris Brogan’s blog. Also commented
recently on The Atlantic, AdWeek, and Ad Contrarian.
@TomMartin
INBOUND15
SOCIAL RECON REPORT
Demographic: Lives in Louisville, KY
Age: approximately 42, Birthday is Jan XX
Married, two kids (Nancy, Grant (10) and Katie (7)
Morehead State (BS in Journalism)/WVU (Masters)
At least one brother, married to Kayla
Catholic, Pirates (baseball) fan
Lifestyle: Likes cats and bourbon, live music. Wishes he had a
motorcycle and favors t-shirts at all times. Smartass.
Propinquity: Writes his own blog and guest posts for Entrepreneur
and Forbes. Mostly comments on Schaefer Marketing
Solutions and Chris Brogan’s blog. Also commented
recently on The Atlantic, AdWeek, and Ad Contrarian.
@TomMartin
INBOUND15
– Read posts and comment
– Use his bio call-to-action as an excuse to reach
out via email
– Share his posts on your social webs
– Recon – pay attention to who else
comments/shares
Where he writes his own blog | Entrepreneur |Forbes
@TomMartin
INBOUND15
– Personalized PS on emails
– Conferences
• Strike up a chat
• Ask a question you already know the
answer to
• Buy him the right drink
• Feel more comfortable breaking the ice
– Content you can send that he’ll like
What he likes cats | bourbon | live music
@TomMartin
INBOUND15
– Get a feel for his work schedule
– Know when he’s on vacation
– Know if there is an issue in his life
• This one usually requires some level of
connection or a very public Twitter user
– Know if he’s having a problem you can solve
• Hyatt Hotels VP Sales
When to call
@TomMartin
#INBOUND15
A post is a post.
@TomMartin
But 1,000 make a profile.
INBOUND15
Text Iwant to 66866 for a copy of today’s deck.
QUESTIONS?
Tom@ConverseDigital.com | @TomMartin

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Tom Martin - Don't Talk To Strangers

  • 1. INBOUND15 @TomMartin DON’T TALK TO STRANGERS Tom Martin President, Converse Digital & Author of The Invisible Sale
  • 3. INBOUND15@TomMartin From the cover Hate cold calling? Stop doing it! … has built a debt-free agency… without a single cold call or competitive pitch presentation.
  • 6. #INBOUND15 Create insight and understanding from unstructured digital and social data @TomMartin
  • 10. INBOUND15 – Gives you insights/conversation starters – Find common ground/shared passions – Makes networking easier for Introverts – Build relationships faster – Defines pain points & goals that you can tap into – Define best channels that aren’t phone/email/F2F – Never make a cold call 7 Key Benefits of Social Recon @TomMartin
  • 12. INBOUND15 SOCIAL RECON REPORT Demographic: Lives in Louisville, KY Age: approximately 42, Birthday is Jan XX Married (Nancy) & two kids Grant (10) and Katie (7) Morehead State (BS in Journalism)/WVU (Masters) At least one brother, married to Kayla Catholic, Pirates (baseball) fan Lifestyle: Likes cats and bourbon, live music. Wishes he had a motorcycle and favors t-shirts at all times. Smartass. Propinquity: Writes his own blog and guest posts for Entrepreneur and Forbes. Mostly comments on Schaefer Marketing Solutions and Chris Brogan’s blog. Also commented recently on The Atlantic, AdWeek, and Ad Contrarian. @TomMartin
  • 13. INBOUND15 SOCIAL RECON REPORT Demographic: Lives in Louisville, KY Age: approximately 42, Birthday is Jan XX Married, two kids (Nancy, Grant (10) and Katie (7) Morehead State (BS in Journalism)/WVU (Masters) At least one brother, married to Kayla Catholic, Pirates (baseball) fan Lifestyle: Likes cats and bourbon, live music. Wishes he had a motorcycle and favors t-shirts at all times. Smartass. Propinquity: Writes his own blog and guest posts for Entrepreneur and Forbes. Mostly comments on Schaefer Marketing Solutions and Chris Brogan’s blog. Also commented recently on The Atlantic, AdWeek, and Ad Contrarian. @TomMartin
  • 14. INBOUND15 – Read posts and comment – Use his bio call-to-action as an excuse to reach out via email – Share his posts on your social webs – Recon – pay attention to who else comments/shares Where he writes his own blog | Entrepreneur |Forbes @TomMartin
  • 15. INBOUND15 – Personalized PS on emails – Conferences • Strike up a chat • Ask a question you already know the answer to • Buy him the right drink • Feel more comfortable breaking the ice – Content you can send that he’ll like What he likes cats | bourbon | live music @TomMartin
  • 16. INBOUND15 – Get a feel for his work schedule – Know when he’s on vacation – Know if there is an issue in his life • This one usually requires some level of connection or a very public Twitter user – Know if he’s having a problem you can solve • Hyatt Hotels VP Sales When to call @TomMartin
  • 17. #INBOUND15 A post is a post. @TomMartin But 1,000 make a profile.
  • 18. INBOUND15 Text Iwant to 66866 for a copy of today’s deck. QUESTIONS? Tom@ConverseDigital.com | @TomMartin