The document discusses the importance of effective negotiation skills and manners in making requests, emphasizing that about one-third of people decline requests due to perceived inconsideration. It highlights common reasons for rejection, such as lack of information and poor timing. The key takeaway is to ask outrageously, often, and with the right approach to increase chances of success.

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Linda Swindling, JD, CSP
Mastering High-Stakes Negotiation
#ASKOUTRAGEOUSLY
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#INBOUND16 TEDxSMU November 12

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4. #ASKOUTRAGEOUSLY
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5. ASK FIRST!

8. Powerful First Impression

9. Be a Potted Plant
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10. MANNERS MATTER
Almost 1/3 of people will
turn you down if you are
inconsiderate or
have bad manners.
Ask Outrageously Survey
#ASKOUTRAGEOUSLY
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11. Blocks

12. What if I …
Don’t use the right words?
Overwhelm or bug the person?
Look stupid or embarrass myself?
Hear “NO”?

13. #ASKOUTRAGEOUSLY
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14. When people say
“no” to what I ask, it
is usually
because….
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15. People say “no” to me because they:
1.Lack all the information needed.
About 75% feel more confident “when I know
all the details or have done my research.”
2. The timing is wrong.
3. Don’t want to spend the money.
Ask Outrageously Study
#ASKOUTRAGEOUSLY
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16. People say “no” to me because they:
1.Lack all the information needed.
About 75% feel more confident “when I know
all the details or have done my research.”
2. The timing is wrong.
3. Don’t want to spend the money.
Ask Outrageously Study
#ASKOUTRAGEOUSLY
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17. 1. Asking for something inappropriate.
2. Is someone I don’t like or respect.
SECRET
Only 1 person in 20 (5%) knows this.
Ask Outrageously Study
Approximately 1/3 of people will say
no when:
#ASKOUTRAGEOUSLY
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18. Ask Often.
Live in the Question

19. High-Stakes?

20. Ledge
Mentality
“Beware”

21. Be Aware

22. If they are listening to you…
you have SOMETHING they want!

23. RAI$E
OR
PROMOTION

25. ATTENDEE RESOURCE
Text
Type in
Message
To: 42828
ASK

26. Know Your
Next Best
Step

27. Ask First.
Ask Often.
Ask Outrageously.
#ASKOUTRAGEOUSLY
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TEXT: 42828 MESSAGE: ASK
LINDA@LINDASWINDLING.COM
#ASKOUTRAGEOUSLY