Presentation by Xavier Sisternas, SIGMA, at the third webinar organised by SIGMA on human resource challenges in the context of coronavirus (COVID-19), taking place on 8 July 2020.

1. © OECD
HRM actions
in the context of COVID
[Situation 3. Weak motivation, stress, burnout]
Xavier Sisternas, SIGMA
Webinar for
European Neighbourhood Partnership (ENP) South Partners
Wednesday 8 July 2020

2. Potential approaches and measures to
address HR challenges in the context of
COVID in ministries and public bodies
• Situation 1. Insufficient number of staff
working on-site
• Situation 2. Workplace health risks
• Situation 3. Weak motivation, stress, burnout
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3. First poll : question
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4. (3) Weak motivation, stress, burnout
 Training, awareness-raising,
communication?
1. Train supervisors: to pay attention to motivation;
about leading remote employees
2. Encourage training and professional development
3. Provide well-being training to employees
4. Timely and clear communication:
 Keep employees updated on any workplace-related change
 Inform regularly about coronavirus (COVID-19)
5. Provide recognition
6. Ensure visible leadership: compassion and vision
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5. (3) Weak motivation, stress, burnout
 Well-being and health?
1. Identify psychosocial risks linked to the coronavirus
context.
2. Provide checklists to help your staff identify their risk of
burnout.
3. Use surveys to monitor staff anxiety and stress levels.
4. Avoid overburdening essential staff.
5. Provide psychological counselling and mental health care
6. Provide telehealth options.
7. Leaders and managers to explicitly show commitment to
protect staff.
8. Help employees to develop self-care strategies
9. Promote healthy lifestyles: physical activity, rest and
sleep, diet, social contacts,… 4