The document outlines various leadership strategies and principles, emphasizing the importance of empowerment, effective communication, and building constructive relationships. It discusses leadership qualities, the significance of addressing psychological needs, and methods for delivering impactful messages. Additionally, it highlights the importance of understanding audience dynamics and the effective use of feedback in leadership roles.

1. Founded by Willliam Schultz 1960
Foundational Inter-Relations Orientation
6 Scales
9 item questions

2. AIG
2015.NOV.04

3. Who's Who , Reference
 Gary smalley ] 5 way of love
 Edward Deci ] Internal Needs C R A
 John Maxwell ]
 Anne Manning
 Trainer: Achieve global

4. Key Questions
1. Biggest challenges for leaders? Empowerment + retain
2. Why so ? Approvals + positive path

5. Key Areas
 Individual Performance
 Dealing with Ambiguity
 Team Performance
 Building Effective Teams
 Developing Direct Reports and Others
 Managerial Courage
 Peer Relationships
 Client Relationships
 Informing
 Business Performance
 Drive for Results

6. Create a Leadership Profile
 B-DRIPS ] Zones
 business diversity reflection
ingenuity people society
 zones tension short term mental energy assess hail
 Johari Kaplan learning model
 USDB
 unknown struggle doing being
 John Maxwell 5 levels of leadership permission productive .
 JM LEADERSHIP = influence * inspire

7. Profile * template * interpret * swot == WAC

8. learn engage remember practice

9. Link to strategy.. 6 principles
CLIMatIC
 Confidence / Self esteem ] insult defense + resilience and
embrace change
 Lead by example ] hail +open to new overseas
 Situation Issues not people ] focus
 Moment beyond ] long term+ trust+ outcome +
 Initiative ] forward+ anticipate + not victim
 Constructive relationship ] leverage divergences

10. 5 Leadership qualities VICtIM
 Visionary ]
 Intelligent ]
 Collaborative ]
 Inventive ]
 Mindful ] hail

11. Line of sight DiSC-CC
 Firearm etymology
 Deliver ] tailor
 Spheres of control influence message
 Control influence out of
 Clarify ] org external emotion
 Compose ] WAC = goal factors as is Plan action roles

13. Crafting the message

14. affirmation+ acts of service + touch + gift +quality
time

17. needs based feedback
 Genuine 2 way
 clear reasons for structures and actions
 collaboration on solutions next steps
 links solution to psychological needs

18. 3 psycho needs
 Edward deci
 self determination theory
 Competence
 Relatedness
 Autonomy

19. Better than External which is rewards and
recognition

20. Situ + needs + impacts + solutions
Frame + needs perspective + impact+ solutions
way forward

21. Language as a barrier?
 Control words and needs supported lang
 3v = verb 7 + vocal 38 + visual 55
 Albert maraubin UCLA

22. Receiving feedback
 Ease the exchange ] courage + non defensive + receptivity +
encourage to express
 Focus on message = irritation, motives, not person,
explaining
 Listen understand ]
 Decide action

23. Tony Buzan Cues
 201. NeCTar Nectar drips == understand leadership profile B-drips [ business diversity
reflection ingenuity people society ] Assess leader profile
 202. NiShaNA == target [ USDB [ Johari Kaplan learning model [ unknowns struggle
doing being
 203. 5 Levels Leader John Maxwell== permission productive .
 204. NeCRo [ influence * inspire JM LEADERSHIP
 205. NoZZLe [ Leader WAC = Profile * template * interpret * swot * plan * do
 206. 6 principles for Msg CLIMatIC [ Confidence/SE, Lead by Ex , Issues, Moment
beyond, Initiative, Constructive Rel
 207. 5 Leader Quals VICtIM [ Vision, Inventive, Collaborative, Intelligent, Mindful
 208. MSG = Clarity, Compose, , Deliver, Tailor
 209. 4 Steps Review = benchmark ++ outcome / merits ++ highlight / value ++
express/smart, Timing
 210 5 Lang of Love Dr Gary Smalley ] STTAG affirmation+ acts of service + touch +
gift +quality time
 211 5 ways of saying sorry [ Dr Gary Smalley
 212 feedback Mind SACRiLeGiCS== Genuine 2 way ++ clear reasons ++ Str..actions
++ collaborative solutions ++ links to needs
 213 3 Psycho Needs [ Edward deci, SDT , [ Competence, Relatedness, Autonomy
 214 Feedback Method [ SINuS ] Situ + needs + impacts + solutions
 215 Language barriers [ Control words ++ 3V, Albert maraubin UCLA ++ Listen

24. Dale Carnegie high Impact
Presentations
 2015.1119
 AIG
 Purabi Mitra >> DC 1/15 ++ HSBC, 13Y [
purabi_mitra@dalecarnegieIndia.com [
 Sushant Singha >> Airtel, 15Y, 1.%Y in DC

25. 40% Bored ++ 44% Sleepy ++ 3 % Impact
Albert Meharabiyan UCLA
research on how we impact others 3V 7 + 38 + 55

26. You are the message
The guy who trained presidents like Bush, clinton ,
Obama

27. Prepare, 48H for a 30 Min presentation [ DRL GV
PRasad ]

28. A speaker who starts nowhere, usually gets there!!
Talk is a voyage, mmust be charted, planned like in
combat like Art of War, A Science

29. if you have a specific point, be a pile driver, dont be
subtle or clever, repeat atleast 3 times

30. I make it a point to believe only what i Understand

31. the most immutable barrier in nature is between 1
mans thoughts and anothers

32. speak not so that you may be understood, but so
that you may not be misunderstood

33. my way of openning and winning an argument is to
first find a common ground of agreement
If you want to cut a tree spend 80% of the time
sharpening the Axe

34. Presentation Zen >> 3 rules = simple, brevity,
clarity

35. Structure
CONTENT
DELIVERY

36. Habit [ Charles Duhigg
Switch [ D&C Heath
Ben Horowitz

37. 5 Drivers
 Professionalism
 Clarity & FORCE
 Positive Impressioons
 Natural & Relaxed
 Sell Ideas & Inspire

38. NOTE on Impact
 Appearance ++ How we communicate ++ Attitude, self
control ++ Relate to people ++ prof competence
 outcomes >> Impact ++ Pressure ++ Motivate ++ Enable
Change
 LOOK ++ DO ++ SPEAK [HOW ] ++ SAY [ What ]

39. NOTE on build Rapport
 feel the honor ++ HAIL ++ mention names ++ play yourself
down ++ we not you ++ listeners interests ++ have a good
time ++ dont apologize ++ NObler emotions ++ welcome
criticism ++ be a Good person skilled in speaking
 3P [ Present ++

40. Message the HOw
 CRA internal needs
 What ++ Why - Purpose ++ Business Objectives
 Selling session >> pitch to Carlos on increased resources

41. EXEX Sci Value Add Deal
 spoke for 90 s on pitching Value add to sci
 Feedback >> -- Movement shifty -- Eye Contact cna improve
-- pleasing, smile -- assertion ++ composture, engaging, ++
fluency 66% ++ Hand gesture

42. Key aspects to knowing the
audience
 Profile the Audience ++ 7C of communication {g44}
 Power of 3 [ bring on Tomorrow ] not more than 3 words,
nemes! 13:00
 How does that help us do our work better >> Hidden
positives

43. TRUST ++ RESPECT ++ CREDIBILITY Triangle

44. 3 parts to the message
 Open
 Statements {analogy, startle, good news} , Questions { gain info,
participation, agreement }, Stories, Compliments
 Body
 Argument .. For Choice… then 3 options, going from negative to
positive
 Benefit, Value, Evidence
 Evidence ] Truth DEFEATS Doubt
○ Demos + Examples + Facts + Exhibits + Analogies + Testimonials +
Statistics
 Message == Magic Formula of Dale Carnegie
○ Incident 90 ++ Action 5 ++ Benefit 5 [ spend most time relating to a
incident that inspires motivates that relate an action and a benefit
 Close
 Impress {benefit, quote} , Inform {steps, Actions, key points} ,
Persuade {Action/Benefit, Reco }, Inspire {challenge, noble motives
appeal}

45. Managing PR
 composure ++ Results Oriented ++ pleasing ++ not personal
but Facts ++ Attitude ++ staid and steadfast

46. Open2 ++ Close2 ] MJ MD and VR

47. 4P..
 Plan Prepare, Practice Presence
 Knowing the audience
 Sales Pitch
 Start with soft positives
 Power of 3 ..
 convince ++ Inflluence ++ Persuade

48. Control, Direction, LIsten to understand dont react
++ Paraphrase ++ Empathy / Cushion ++ Respond
not react