MON and MSB Manager's Teamwork Presentation

1. TEAMWORK
April 4, 2019

2. Today’s Agenda
• What isTEAMWORK
• Why We NeedTEAMWORK
• What a SuccessfulTEAM Looks
Like
• TEAM Exercise
• Trust, Conflict
• WhyTEAMS Fail
• Effective, SuccessfulTEAMS
• Accountability, Commitment
• The Five Finger’s Rule
• Focusing on Results
• Motivation Matters

3. COMMITMENTTOYOURTEAM
• Don’t just hear what is being said, Listen andThink about what we are going to
discuss.
• Keep an open mind.You won’t agree with everything, but you can learn from it.
• Be respectful of yourTEAMMATES.
• When a point being discussed applies to something in your job, or strikes a
nerve, write it down so we can discuss it.
• Write down Five of our BIGGEST pain points – FOR DISCUSSION.
• Solutions toYOUR Five pain points – FOR DISCUSSION.

4. IfTalent wins Games.
What doesTEAMWORK & Intelligence win?
Championships
“Talent wins Games, ButTEAMWORK & Intelligence wins Championships.” -- Michael Jordan

5. Humor Me For a Moment…
Knock, knock.
Who’s there?
TheTEAM in 2nd place.
TheTEAM in 2nd place, who?
EXACTLY.

6. Teamwork ....What Is It?
• ATEAM is defined as a group (a collection of people) who interact to
achieve a common goal, but an effective, well-functioningTEAM is much
more than this.
• Participants on an effectiveTEAM care about the group's well-being.
They skillfully combine appropriate individual talents with a positive
TEAM spirit to achieve results.
• Regardless of whether the effort is that of an individual, aTerminal’s
Staff or the entire MN Coaches Family, a climate ofTEAMWORK MUST
exist.

7. WhyTEAM work?
Together Everyone Achieves More
Never doubt that a small group of thoughtful, committed people can change
the world: indeed it is the only thing that ever has.
-- Margaret Mead

8. TEAMWORK…..Why?
• The multi-dimensional nature of OUR issues, requires aTEAM approach.This approach
encouragesYOU, as staff with complementary skills and competencies, to coordinate
YOUR efforts.
• By establishing priorities, concentrating resources, and combining knowledge and
expertise,WE can have greater impact on serious problems through our COMBINED
efforts.
• OUR COMBINED Efforts WE can:
1) LightenYOUR work load, and MINE
2) Reduce duplication of efforts, and
3) Produce a result greater than all of OUR separate efforts.

9. What Does A Successful
TEAM
Look Like?
Well…Look to your left and then to
your right!

10. Get to KnowYourTEAMMATES
• Divide into 5TEAMS, 3 people perTEAM.
• Find 10 things in common with every other person in your
group that has NOTHING to do with work.
• Write down yourTEAM’S commonalities. Be prepared to
SHARE your results.

11. BuildingTrust
• Relying on other people builds trust.You are establishing the foundation
of a relationship that can endure minor conflicts.
• Trusting yourTEAMMATES provides a feeling of safety that allows ideas
to emerge.
• TEAM leaders must create an environment that does not punish
vulnerability (to make mistakes).
• Like a good relationship, trust must be maintained.

12. WhyTEAMS Fail
1.Absence of trust
2.Fear of conflict
3.Lack of commitment
4.Avoidance of accountability
5.Inattention to results

13. What makes an EffectiveTEAM?
Basic Elements of Effectiveness:
• Good Communication & Social Skills
• Positive Interdependence:WE instead of ME
• Individual Accountability/ Personal Responsibility
• Group Processing
• Shared goals
• Processes for Conflict Resolution

14. Mastering Conflict
•Good conflict is about unfiltered, passionate debate
around issues.
•Conflict will at times be uncomfortable.
•Conflict norms must be clear.
•The fear of personal conflict should not prevent
productive debate.

15. Five Elements Of SuccessfulTEAMS
1.StrongTEAM leadership
2.Common goals and objectives
3.Agreed upon processes for getting things done
4.Trust among members
5.Accountability systems in place

16. Embracing Accountability
•Accountability on strong TEAMS occurs directly among
peers.
•Peer pressure and distaste of letting down colleagues will
motivate a TEAM player more than fear of punishment or
rebuke.
•TEAM Leaders (and TEAMMATES) must demonstrate
willingness to confront difficult issues.

17. Achieving Commitment
•Commitment requires clarity and buy-in.
•Clarity requires avoiding assumptions and ambiguity,
and reaching a clear understanding about decisions.
•Buy-in does not require consensus — TEAM members
can disagree and still commit to decisions.

18. Where Is Our Commitment?
Try “The Five Finger’s Rule”To Find Out

20. Focusing on Results
•Great TEAMS accomplish the results they set out to
achieve.
•TEAM members must prioritize the TEAM’S
collective results over individual or departmental
needs.
•TEAMS must publicly clarify desired results and
keep them visible.

21. Motivation Matters
•Think about our own work teams - why are people
there?
•Do people have different reasons for being here?
•Is there potential for conflict because of this?
•How can this be dealt with?
•Everyone’s motives are different, what’sYOURS?

23. Time For A Discussion
• RESPECTFULLY Challenge the Culture andValues of theTEAM
• Encourage ‘Thinking Outside the Box’, Reframing the
Problem, AnalyzingThrough a Different Lens – Mitigated Risk
Taking is OK.
• Minimize Criticism of Failure
• Reward and Publicize Successes, Innovation and Creativity

24. •What points discussed applied to your job?
•What did you like?What didn’t you like?
•Anything strike a nerve?Why do you think it did?
•Five of our BIGGEST pain points – LET’S DISCUSS!
•Solutions toYOUR Five pain points – LET’S DISCUSS!