The document emphasizes the importance of leadership that inspires rather than simply motivates, suggesting that effective leaders create a resilient and engaged team environment. It outlines concepts of collaboration, personal development, and the emotional intelligence needed for effective leadership, with a focus on shared values and proactive communication. Additionally, it discusses the significance of understanding individual and team dynamics in fostering a culture of appreciation and growth.

1. Pilots of Possibility
If it is to BE… It’s up to ME!
Tony Dovale
www.lifemasters.co.za

2. Example of Effectiveness
Client: Mr. Lee On
Raise his leadership approach
to engage his target market
on a new level

3. REAL Team
•Resilient
•Energised & Engaged
•Appreciative Action
•Leadership with Love

4. Lies… lies…lies
“Try”
&
“Fine”

5. What do you want
more of?
LOVE
Or…
FEAR

6. Be a cool Dude…
Be intelligent & awake
CHOOSE
your
ATTITUDE

7. “Breaker” Pit
Choice Map

8. • Compete / Conflict – Win-Lose
• Co-exist / compatible - neutral
• Collaborate /create Win-Win

9. Lev of Leadership Motivation
Consciousness Style /need
7. Service Wisdom / Visionary Humanity / Selfless
6. Make A Diff Mentor Partner collaboration SelfLess
5. Internal Cohesion Inspirer Meaning & Purpose
4. Transformation Facilitator / Influencer Mastery Transforming
3. Self Esteem Organiser Sense Of Worth
2. Relationship Communicator Love & Belonging Selfish
1. Survival Manager Security & safety

10. What do we want?
• Awesome Team qualities
• Awesome Leadership
• Current Qualities
• Appreciate – 5D new choices
• Clear slate
• Start again

11. Inspiration is the
oxygen of the soul.
The human spirit
yearns to inspire
and be inspired

12. WHY creates How
• Support
• Honest & Open
• Integrity
• Forgive
• Truth & Trust
• Accountability
• Response-ability

13. Appreciative Inquiry
Discovery:
Opportunity Context
Positive Core
Delivery: Pos Topic Dream:
DOing & Sustaining
(What you Want More of) Envisioning what might
the Change be; shared images for a
preferred future
Design:
Finding innovative ways to
create that future;
Breakthrough propositions

14. How Many Squares?
“Your mind-lines hold you from success”

15. Who is In CHARGE?
• React or RESPOND?
• Anger Story
• Happiness Choice?

16. Consciousness Map
Appreciating
• Loving 500 Reverence
• Reason 400 Understanding
• Acceptance 350 Forgiveness
• Willingness 310 Optimism
• Neutrality 250 Trust
• Courage 200 Affirmation
• Pride 175 Scorn
Depreciating
• Anger 150 Hate
• Desire 125 Craving
• Fear 100 Anxiety
• Grief 75 Regret
• Apathy 50 Despair
• Guilt 30 Blame
• Shame 20 Humiliation

18. 4 Generic Questions to Start
• Tell us about a positive past experience in an
effective team?
• What do you value about yourself? What are
your strengths?
• You have 3 wishes for BHP Team, what are
they?

19. STRESS TEST
Below is a picture of 2 dolphins. If you can see
both dolphins, your stress level is within the
acceptable range. If you see anything other than
2 dolphins, your stress level is too high and you
need to adjust your thinking.

20. TRUST
• Credibility
• Intention
• Concern
• Competence
• Confidence

21. Confusing Motivation
with Inspiration
Motivate:
to provide a motive; to induce, incite,
impel; to be the cause or driving force
behind something that somebody
does
Self Interest, greed, Win/Lose, Burn-

22. Confusing Motivation with
Inspiration
Inspire: from the Latin spirare, meaning „spirit‟,
to affect, guide, or arouse by divine influence;
to fill with enlivening or exalting emotion;
to animate; a divine influence upon human beings;
to give life, the breath of God;
Service and Love – Win /Win, Sustainable

23. NE

24. Limited Zone

25. Warrior Magician
Courage, Strength, Honour, Magic, Wise, Fun, Insight,
Action, Focus Knowledgeable, Creative
Lover Sovereign/King/Queen
Supportive, Caring, Love, Ruler, guide, Coach, Visionary,
Compassion, Nurture, Hero, Forgiver, Strategist
Understanding

26. Top Daily Hassles
• Relationships
• Health of family member
• Rising prices
• Home/Yard maintenance
• Too many things to do
• Misplacing or losing things
• Property, investments or taxes
• Crime & Safety
• Physical appearance
• Money

28. Your Destiny?
• 3% Successful & Wealthy (Coached)
• 6% Survive/Family
• 11% HAVE to Work
• 29% Dead!
• 51% Poverty

29. ROI
• Quality Relationships – 8X
• “Fair” Compensation - 4.3x
• Coaching - 4x
• High Standards - 3.9x
• Satisfaction & Morale - 3.2x
• Empowerment - 2.9X
• Commitment, Enthusiasm, Respect 2.6x
• Long Term Orientation - 2.3x
• Training & Develop - 1.1x

30. How Many Squares?
“Your mind-lines hold you from success”

31. Most Successful WOW Places
Management…
…listens
…values input
…is trusted
…are good coaches
…communication is good
…practice what they preach
…people are respectful of others

32. 6 Core Human Needs
• Certainty/ Comfort
– Survival, security & control
• Uncertainty / Variety
– Stimulation, excitement & surprise
• Significance
– Purpose, Meaning, Importance, Valued
• Love/ connection
– Bonding, Sharing, Belonging, ONE
• Growth
– Self, together, away from pain, higher ground
• Contribution
– Participation, value, needed

33. Competing Collaborating
assertive
Win Win-Win
Desire to assert own view Dominate Integration
Asstertiveness
Compromising
Find middle ground
Share
unassertive
Avoiding Accommodating
Delay Yield
Neglect Appeasement
uncooperative cooperative
COOPERATIVENESS
Desire to satisfy self or other’s concerns

34. Key Questions
• 4. Destiny, Cause & Calling aligned?
– Is my Calling aligned with the Cause of
our organisation?
• 5. How may I serve you?
• 6. How can I guide your contribution
of brilliance & help you to grow and
become fulfilled?
• 7. Am I inspiring others ?
• Am I creating the conditions that will
inspire me & us?

35. Inspired
or
Forced?

36. AQ Details
• C – Control (Helplessness = Stress)
– Perceived influence to improve the situation
– To what extent do you control your own response to the
situation (Delayed / Spontaneous*)
• O – Ownership (Engagement/Dis Eng)
– Extent to which you take it upon yourself to improve
the situation, regardless of cause.
• R – Reach (bleeding over, Fear & worry)
– How far you let the adversity into other areas of your
life.
• E – Endurance (catastrophising)
– How long one perceives the adversity will endure
The meaning you give an event is the event – Deepak Chopra

37. EILEAD to build AQ
• Energy - What can I do right now to elevate my energy levels?
• Identity - What must shift in me, to enable me to handle this better?
• Listen to your AQ response
– Was it a high or low resilience response? Was it constructive or destructive? What can I
do NOW to enhance this?
• Explore origins & ownership of the result
– What are the possible origins of the adversity? What portion of this adversity is my
responsibility? What, specifically, could I have done better? What aspects of the results
should I own? What can I do NOW to change this?
• Analyze - What evidence is there that I have no control here?
– What evidence is there that the adversity has to affect other areas of my life? How can I
contain it? What evidence is there that the adversity must last any longer than necessary?
• Do something -
– What can I do NOW to gain a little control over this. What could I do to limit the reach or
duration of this adversity?
•

38. Management‟s job is to…
make people want to learn things
by managing their “why”
- helping them understand why this is
important, why it is exciting &
fulfilling, why people should
sacrifice their time & attention to get
involved.

39. Give to Get
David Maister‟s Research
clearly shows that
if you can raise team satisfaction
in your firm by 10-15% you could see
42% more net profit.
So, are you improving & measuring
Personal & Team satisfaction yet?

40. Logical Levels of
Results Unaware
- Results Aware
+
Reactive Actions Proactive
Min impact and Use Skills Max Impact and Use
Resourceful/Collaborate
Victim/ Do it for me Abilities Support is OK
They owe me
Warmware
Attitudes Watch me do it
Unless the areas
I have no Ability, I am not worthy, I have Ability, I am worthy,
below the line are
I can’t do, It is not safe to do, I can do, It is safe to do,
cleared, efforts to
success is not achievable
Beliefs success is achievable
effectively enhance
factors above the line
on a long-term are Restrictions Re-Programming your
WASTED time, “Learned Helplessness” Programming Personal Operating System
money & effort! AQ - Adversity Intelligence & Resiliency
”Leaks” = Fear, Resentments, ”Innergy” = Past & Future
Anger, Loss detracts from NOW “Static” Success enhance “Now” Focus
Languaging - Self Aware Moods - Self-Manage Awareness - Physiology
Core Energy / Soul

41. Leadership is not so much
about technique
& methods as it is
about opening the heart.
Leadership is about
inspiration - of oneself
& of others.
- Lance Secretan

42. Destiny: To be proactive in creating
a world of freedom, love,
peace & abundance
Cause: Inspiring others to
see their value &
Sacredness everywhere
Calling: To Lead & Serve through
my Writing, Coaching,
Workshops & Speaking

43. 1. Selecting a focus area or topic(s) of interest.
Discovery – appreciating & valuing best of “what is”.
2. Interviews and stories designed to discover strengths,
passions, unique attributes.
3. Identify patterns, themes and/or intriguing possibilities.
Dream – Envision “what might be”.
4. Create bold statements of ideal possibilities - provocative
propositions.
Design – Dialog “what should be”.
5. Co-determine “what should be” (consensus re: principles &
priorities).
Destiny – Innovate “what will be”.
6. Taking and sustaining action.

44. “In organisation’s, real power
and energy is generated
through relationships.
The patterns of relationships and
the capacities to form them are
more important than tasks,
functions, roles, and positions.”
-Margaret Wheatly, Leadership & the New Science

45. Key Driving Questions
• 1. What is my Destiny?
– Why am I here on Earth?
– How does my life make a difference?
• 2. What is my Cause?
– How will I be while I am here?
– What will I stand for?
– Are my aspirations a magnet for passion?
• 3. What is my Calling?
– What will I DO, and how will I use my talents
and passion to serve?
– What is your Calling and how can I help you
to achieve greater mastery?

46. Appreciative Leadership
• New definition of leadership includes:
– ability to… Look for & see the best
– lift up & energize
– create an alignment of strengths
– see opportunities in the environment
more rapidly than others.

47. "To be what we are,
and to become
what we are capable
of becoming, is
the only end of life"
Robert Louis Stevenson

48. My New Team Commitment
• What I’ve gained is…
• What I’d love from my team?
• What am I prepared to offer… is?
• “You can count on me”!
• Can I count on you?

49. Namaste‟
• I honour the place in you where
the entire universe resides.
I honour the place in you of love,
of light, truth and peace.
I honour the place within you…
where if you are in that place,
and I am in that place in me,
there is only ONE of us.

50. NE