Michelle L. Howland is a customer focused HR professional with over 5 years of experience as an HR Administrator and HR/Safety Intern at Cliffs Natural Resources. She supports over 800 employees through tasks like workforce scheduling, maintaining organizational charts, and resolving conflicts. Michelle organized trainings for 800 employees and helped hire over 100 full-time employees and 40 interns in 2014. She is pursuing a Master's degree in Human Resources Management and holds certifications as a Professional in Human Resources and Workplace Wellness Specialist.