Andreah Cole - August 2015
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Andreah Cole is seeking a new role where she can utilize her existing skills in customer service, communication, organization, and technology. She has experience in administration, project coordination, and customer support roles. Her background includes work scheduling inspections for Ofsted, managing software license renewals, and coordinating a community development project in Malawi.
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Andreah Cole - August 2015
- 1. Andreah Cole 07772590491 andreahcole@hotmail.com PROFILE I am a motivated, efficient, punctual and hardworking individual who has excellent communication skills. An enthusiastic person who thrives on hard work and enjoys a challenge. With a range of transferable skills and a willingness to adapt. Now seeking a new role to utilise existing skills whilst continuing to develop new ones and develop my career further. Excellent customer service, maintaining a polite and friendly disposition at all times Strong communication skills both verbally and in writing Hard working to meet challenging targets and deadlines Comfortable working as part of a team and independently, managing my own time Proficient use of IT software with good knowledge of Microsoft Office Packages including Word, Excel, PowerPoint, Outlook, Photoshop, Autodesk, Google Sketchup and Lotus Notes Experienced in entering information on to a computer database Experience of processing payroll information EMPLOYMENT GOLD Malawi Project July 2015-Aug 2015 Duties: Running workshops for adults and children, public speaker, document administration. Girlguiding run 8 GOLD (Girlguiding Overseas Linked with Development) projects each year in partnership with other Guide Associations around the world and have been making a difference for over 20 years. GOLD delivers sustainable community-based development projects ranging from environmental issues to teaching leadership skills. I was fortunate to be chosen to represent the UK in a sixth year project to Malawi. Alongside 5 other women, I taught girls and young women teamwork, leadership and advocacy skills. We trained a team of 20 Malawians who will continue to teach these lessons, to encourage young women to stay in education and give themselves a bright future. Avnet Technology Solutions Aug 2014 –July 2015 Independent Software renewals administrator (Full time) Duties: Account management, answering telephone queries, email management. My primary responsibility at Avnet was the management of the Independent software mailbox which includes responding to customer emails, forwarding queries to our suppliers and producing quotes for license renewals. Together with 2 other colleagues we processed approx. 150 emails per day as well as taking telephone queries. I was also solely responsible for a large corporate account, I managed the companies licenses proactively and assisted with the bidding for tenders. SKILLS
- 2. CfBT Inspection services Feb 2013 – June 2014 Ofsted contract scheduler (Full time) Duties: Scheduling and management of inspections, risk management, staff organisation, report writing, presentations, induction procedure, answering email and telephone queries Whilst working with CfBT, it was imperative to balance the professional education inspector’s opinions with those financial needs of the company. To ensure the smooth running of over 2000 inspections per academic year it was vital to manage ones time efficiently by responding to emails quickly, answering telephone calls and messages promptly and attending staff meetings. To manage over 600 contracted inspectors, which entailed memory training as well as competent record keeping. Our team at CfBT were solution focussed; to ensure that all inspections are completed with the predetermined time scale it was crucial to think around problems to find a positive outcome. I hope that I would bring a new perspective to the quality and development of any new business. Hays Healthcare June 2012-Feb 2013 NHS Direct administrator (Part time) Duties: Shift booking, Payroll administration, report writing, interviewing, vetting, document control. Travelling Nov 2011 – June 2012 Hays Healthcare June 2011 – October 2011 NHS Direct scheduling administrator (Full time) Blue Arrow Catering June 2010 – Sept 2010 Waitress (Full time) AFL Architects August 2009 – Sept 2009 Work experience (Full time) Guilds catering service Sept 2008 – Dec 2008 Waitress/Bar staff (Part time) The Works, Wigan Oct 2005 – Jan 2006 Sales assistant (Part time) BA (Hons) Architecture 2007- 2011 Leeds Met University A Levels 2005-2007 Runshaw College 3D Design A Spanish B Mathematics C GCSE’s 2000-2005 St.Peter’s Catholic High School 11 A and B GCSE’s English B Mathematics A ICT A Girl Guide Leader Dancing Full driving license Owner of car EDUCATION INTERESTS