A concept that routinely is brought up in leadership and performance discussions, Emotional Intelligence is a key to unlocking your personal growth and the direction your company could go. Rich will define and discuss the implications of conscious improvement in the four main elements of emotional intelligence: Self-Awareness, Self-Management, Social Awareness and Relationship Management. In this presentation, he will discuss several real scenario examples of how certain behaviors might have you patting yourself on the back calling yourself "#1 Boss" while the effect may have great employees opening up job searches. Rich will provide critical strategies to get the best out of your company and your individual happiness by getting the best out of yourself.

1. How Your EQ Could Outweigh Your IQ
The Professional & Personal Benefits of Emotional Intelligence
Rich Bracken
Speaker | Author
Richbracken.com

5. 36%
Accurately
identify their
emotions as they
happen

6. What is Emotional Intelligence (EQ)?
What are the daily benefits of a high EQ?
How will a high EQ improve my career?@richbracken1

8. Leadership
Emotional Intelligence
Teamwork
Influence

9. Self
Awareness
Self
Management
Social
Awareness
Relationship
Management
EQ
Personal
Competence
Social
Competence

10. Self Awareness
• In tune with moods, feelings and emotions
• Emotions influence thoughts and decisions
• Impact of feelings on outward displays and
behaviors
@richbracken1

11. Self Management
• Effectively manage their emotions
• Move on quickly from adverse events
• Implement strategies to maintain positivity
• Cope better with high stress and demands
@richbracken1

12. Social Awareness
• Recognize the emotional state of others
(even if they do not feel the same way)
• Listening and observing are the most
important elements
• Lead interactions
@richbracken1

13. Relationship Management
• Awareness of self and others emotions to
manage interactions successfully
• Clear communication
• Finds true value in connections
• Optimal when stress is managed effectively
@richbracken1

14. 90%
The difference between outstanding & average
due to lack of emotional competence

15. Problems for Low EQ?
• Communication failure caused 70% of
serious adverse health outcomes
• Doctors interrupt their patients after 18
seconds
• 2/3 of patients leave the hospital without
ever being told their official diagnosis
Source: The Joint Commission

16. Characteristics of High EQ Leader
• Admit and learn from mistakes
• Keep emotions in check
• Listen as much or more than they talk
• Take criticism well
• Calm under pressure
• Resolve conflict

17. Benefits
of High EQ
• 90% of top performers
possess a high EQ
• Contributes to 58% of their
positive job performance
• High EQ = $29k a year
higher

18. How to Increase Your
EQ
• Awareness of your emotions
• Identify triggers
• Set time for problem solving
• Observe body language
• Explain your decision making
• Take feedback more positively
• Open door/Accessibility

19. @richbracken1
Richard Bracken
For More Information &
Speaking Engagements
Richbracken.com