Whether or not you realize it, your emotional intelligence plays a huge role in your everyday life. From the moment you wake up until the moment you close your eyes at night, your EQ helps you make decisions that can make or break your day. In this presentation, Rich will dive into the core elements of emotional intelligence that are used most frequently in the legal marketing world. Through this discovery, he will arm you with the awareness of your EQ to help you succeed and grow every single day. Learning Outcomes: Identify your core emotional intelligence strengths and weaknesses Discussing triggers and how to be aware of, and manage, your own Leveraging key strategies to turn adversity into success, both professionally and personally

1. Leveraging Emotional Intelligence
For
Daily Success
Rich Bracken
Richbracken.com

2. Takeaways
• How to identify your EQ
strengths & weaknesses
• Strategies for managing
your triggers
• Professional & Personal
Benefits of EQ
• Daily changes to improve
your EQ

3. What is EQ?
The capacity to be
aware of, control
and express one’s
emotions, and to
handle
interpersonal
relationships
judiciously and
empathetically

4. Elements of EQ
• Self Awareness
• Self Management
• Social Awareness
• Relationship Management

5. Self-Awareness
Moves on from tough situations well.
Very open and authentic.
People trust and enjoy working with them.

6. Self-Awareness
Gets stressed out often.
Unaware of the effects of their lack of communication.

7. Self-Management
Pays attention to the details and observes in an emotional conversation.
Fantastic in difficult situations and manages them with sensitivity, yet direct.
Never loses their cool.

8. Self-Management
Acts reactively instead of proactively.
Often talks negatively in stressful situations.
Doesn’t engage or congratulate their staff when they do great work.

9. Social Awareness
Reads the emotions of others well and asks thoughtful questions.
Knows how to motivate those around them.
Effective with active listening.

10. Social Awareness
Doesn’t allow others to feel good about their ideas.
Focused too much on a single issue and not the greater picture.
Listens with bias and is too focused on their thoughts and opinions.

11. Relationship Management
Has an innate ability to diffuse a situation and identify the problem & solutions.
Non-judgmental and looks at others as equally important.
Makes you feel smart and confident.

12. Relationship Management
Makes you feel like they’re doing you a favor by talking with you.
Gives people the sensation that their opinion is worthless in the interaction.
Looks for fault and ways for them to be right in situations.

13. EQ Triggers
Identify some
examples of triggers
that can cause your
EQ to come into
question.
People, words,
places, situations
and more can all be
triggers

14. Strategies for
Managing Triggers
• Recognize the
emotion
• Feel it in your body
• Identify what
triggered you
• Put it into words
• Practice a new
reaction

15. Professional EQ
Benefits
• Better Teamwork
• Positive
Environment
• Nimble Change
Management
• More Effective
Communication
• Highly Motivated

16. Personal EQ
Benefits
• More Balanced
• Highly Empathetic
• Set Better
Boundaries
• Self-Motivated
• More Focused

17. Daily Activities for
Better EQ
• Give Gratitude
• Meditation
• Daily Reflection
• Music
• Sleep
• Exercise
• Stick Up For Yourself
• Exercise Empathy
• Express Your Love
• Acknowledge Your Emotions
• Observe & Acknowledge
Others
• Breathe Before Speaking

19. @richbracken1
rich@richbracken.com
richbracken.com