This document discusses emotional intelligence and self-management. It defines emotional intelligence as involving awareness, understanding, and control of one's own emotions and those of others. Self-management refers to taking responsibility for emotions and how they impact decisions and behaviors. The key aspects of self-management discussed are self-control, trustworthiness, conscientiousness, adaptability, achievement orientation, and initiative.

1. Emotional Intelligence
and
Self Management

2. Overview of Emotional Intelligence
• The study of emotional intelligence is
has its roots in the work of Darwin
who posited that emotional
expression was essential for survival.
• Emotional intelligence involves a
combination of competencies which
allow a person to be aware of, to
understand, and to be in control of
their own emotions, to recognize and
understand the emotions of others,
and to use this knowledge to foster
their success and the success of
others

3. Theories of Multiple Intelligences

4. Importance of Emotions
Emotions serve a biological purpose – they tell us when
our needs are not being met

5. Emotions and the Brain

6. Why Emotional Intelligence
Matters in the Workplace

7. Models of Emotional Intelligence
There is significant debate in the academic and professional communities over which
model of EI is most comprehensive. However, three main model types have been
proposed.

8. Goleman’s EI Competencies

9. Self - Management
• Self – management or self – regulation,
refers to the act of taking responsibility
for our emotions and how they impact
our decisions and behaviors.
• This EI competency has six different skill
attributes:
▫ Self – Control
▫ Trustworthiness
▫ Conscientiousness
▫ Adaptability
▫ Achievement Orientation
▫ Initiative

10. Self - Control
Self – control is the ability to refrain from knee – jerk
reactions in response to your emotions. It requires the
ability to stop and to the act of taking responsibility of
our emotions and how they impact our decisions and
behaviors.
▫ Reflection: helps you identify where your strong reaction is
coming from based on the things we value most in life.
▫ Reframing: helps you alter your reaction to your emotions by
changing your self – talk.
▫ Rehearsal: helps you mentally prepare for the action you need to
take in order to manage your emotions.

11. Trustworthiness
You will do what you say and that you are honest
about what you can and cannot do.

12. Conscientiousness
Staying committed to the process of emotional
self – management and that you take full
responsibility of your emotions

13. Adaptability
You don’t let your feelings
about change become the
source of emotional and
performance turbulence.

14. Achievement Orientation
When you are successful at self – management,
you can choose the action that will help you
move towards your goal.

15. Initiative
Looking for ways
to continually
develop yourself
and recognizing
that true
happiness comes
from taking full
responsibility for
your life.