6. Self-Awareness
Understand who you are:
what are your strengths & weaknesses
what inspires you and what pisses you off
what are your key achievements and lessons leaned
Analyze your previous emotional experiences:
what was your emotion
how it impacted your decision/behavior
what caused that emotion
why it caused that emotion
Pour concrete for your self-confidence foundation
7. Self-Management
‘Catch’ your emotional reactions early
Trace the trigger and the reason
Link emotional & rational reactions
Be honest with yourself
Take responsibility for your own feelings and behavior
Be open and give feedback
8. Emotions Management
• Recognize your emotion
• Do not suppress – find a constructive way to express
• Work on your physical health (enough sleep, regular sports,
healthy diet)
• Write a letter
• Find hobby, travel, learn sth new
• Talk to a friend or to a stranger
• Dance, sing, do sth crazy
• Meditate
• Find sth positive even if it may seem ridiculous
9. Emotions Management
Toxic emotions destroy your contact with reality and distort your perception of real facts.
• Anger: remove yourself from the situation until your anger subside
• Envy: test your comparison criteria and ‘comparison others’ for logical reasoning
• Fear/insecurity: go back to self-awareness, create back-up
plans, think of worst-case scenarios and mitigations
• Guilt: check if the fault is yours, forgive yourself, plan how
to learn from the situation, patch up conflict
• Helplessness/frustration: verify facts, seek inspiration,
find a coach or a counselor, remove demotivators
10. Motivation
Find direction: what do you want/need to do?
Set SMART goals
Develop plans and set intensity
Be aware of hygiene & motivating factors
Let yourself be weak sometimes
…but do not find excuses all the time
Celebrate little victories
Be open to changes
Stay optimistic
Learn to laugh at your fails
11. Empathy
See their world
in their shoes
Try to understand their
feelings with no judgement
Watch for facial expressions
and body language
Practice active listening
12. Relationship Management
Create synergy and high-performing teams
Coach, motivate & develop others
Conflict management
Impact & convince others
Change management
Communication guru
13. Case
• 1 open managerial position
• 2 equal (more or less) candidates
How to properly communicate the decision?
What factors should be taken into consideration?
What if:
2 candidates are friends?
A month before, the rejected candidate was asked if he would be
interested to take this position?