mLearning is not just a passing trend in digital learning; it’s your just-in-time, just-in-case, just-right solution for ongoing performance support and faster time-to-competency. This Slidedeck lists the opportunities mLearning offers to Entice, Engage, Enhance, Elucidate, and Empower learners throughout their 5 moments of need.

2. mLearning is not just a passing trend in digital
learning; it’s your just-in-time, just-in-case, just-
right solution for ongoing performance
support and faster time-to-competency.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

3. The Advantages of mLearning

4. Mobile learning can change the game for on-
the-job support, but only if it’s done right.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

5. According to Mosher & Gottfredson, experts
in organizational performance support,
employees face 5 moments in which learning
needs affect competency.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

6. In these critical moments, the learning support
infrastructure your organization provides can
either be the reason for improved
performance, efficiency, and effectiveness, or
the reason for downright performance failure.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

8. Mobile learning, M-Learning, or “mLearning”, is
an accessible and effective option for
organizations to support their teams without
taking them out of their workflow, and
consequently expediting the time to
competency and improved performance.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

9. Below, we’ve listed the opportunities mLearning offers to
Entice, Engage, Enhance, Elucidate, and Empower
learners throughout their 5 moments of need.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

10. Need #1 - Entice

11. Use mLearning to entice learners who are introduced to
new information. Prior to a delivering a course on a new
system, procedure, tool, etc, consider rolling out short
introductory video clips (mobisodes) to provide a
preliminary introduction and entice employee interest.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

12. This is also a great opportunity to have employees recall
previous information that relates to the new, upcoming
information or tool, as a basis for getting everyone on the
same page.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

13. Need #2 - Engage

14. Use mLearning as a means for continuous engagement in
knowledge development. Develop a quick-access library
of modules and illustrative animations that employees can
pull from during and after webinars, workshops, and more.
This is a great way to deliver extra resources and support
for those who seek it.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

15. Need #3 - Enhance

16. Use mLearning to enhance on-the-job application.
The quick-access library of reference tools, modules
and video bites is essential for scaffolding knowledge
application without taking the learner out of their
work environment.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

17. Individuals access only the information they need
to recall, in the moment they need it, creating a
tailored and efficient learning experience.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

18. Creating a mobile-friendly internal forum for asking
questions and seeking quick answers while on the job also
provides a great opportunity for your organization to
identify what other discussions need to occur to improve
workplace performance.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

19. Need #4 - Elucidate

20. Build mLearning tools to help elucidate (make clear,
explain) concerns and facilitate effective troubleshooting
throughout the workflow.When things go wrong, you
want employees to be able to resolve them efficiently and
effectively.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

21. By making quick-reference guides, common mistakes,
reminders and warnings accessible via cell phone or
tablet, employees can easily search for information
about what could’ve gone wrong and figure out how to
make things right.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

22. You can also use mLearning to track which documents
are most frequently accessed to help identify weak
points and common misunderstandings to address in
future training.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

23. Need #5 - Empower

24. Use mLearning to empower employees with
knowledge when changers occur throughout your
organization. Create bite-sized mobile-videos
highlighting upcoming or current changes, and an
internal forum to facilitate conversations and address
concerns about what’s to come.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

25. Set up live help-lines and text-to-chat tools during
change-introductory walkthroughs to assess your
team’s understanding and outlook and plan
supportive measures accordingly.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

26. Conclusion

27. Organizations, when you build great mLearning tools
that your team can easily access in these critical
moments, you become a partner in your employees’
growth and performance.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

28. You become an advocate for your organization’s
success by looking out for your employees’ learning
and performance needs and tailoring your support
infrastructure to match.
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

29. Your best employees are actively seeking to improve
their own performance, so why not use mLearning
to give them the opportunity to do so right where
and when they need it, in the work environment?
How to QuenchYour Learner’s “5 Moments of Need” with mLearning

30. To Read the Original Article Click Here:
How to QuenchYour Learner’s “5 Moments of Need” with
mLearning

31. We help organizations rapidly transform talent by focusing on
Learning for Performance.
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almost 20 years, InfoPro provides performance improvement strategies,
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