Informal learning has the power to grow individuals, the business, and the results of L&D programs. But while learners today now have 24/7 access to the technology-enabled, just-in-time learning they crave, this doesn’t mean HR and learning leaders should adopt a “build it and they will come” mindset when it comes to informal learning. In this webinar presented by Julie Winkle Giulioni, best-selling co-author of Help Them Grow or Watch Them Go, and Saba’s Emily Manley, you’ll discover how to give your informal learning strategy the structure necessary for successful outcomes. You’ll learn how you can actively support informal learning in your organization to maximize its ability to improve performance. You’ll gain insights into: Common myths and misconceptions of informal learning—and the truths behind them How the “6 C’s” can help you make the most of your investment in informal learning Ways to transform mere information into skill-building and behavior-changing instructional interventions

1. #CLOwebinar
The presentation will begin at the top of the hour.
A dial in number will not be provided.
Listen to today’s webinar using your computer’s
speakers or headphones.
Welcome to the webinar!

2. #CLOwebinar
Tools You Can Use
Audio Control
– A dial in number will not be provided.
– The audio will stream through your
headphones or computer speakers.
– Also check your computer’s volume for
external speakers or headsets.

3. #CLOwebinar
Ques%ons
and
Handouts
You
can
submit
ques%ons
by
clicking
on
this
icon
here.
You
can
download
a
PDF
of
the
slide
deck
by
clicking
here.

4. #CLOwebinar
1. May I receive a copy of the slides?
YES! Click on the handouts located on the right portion of your
screen.
2. May I review the webinar recording at a later date?
YES! You may log in again using today’s link to review the
presentation on-demand.
3. Is this webinar HRCI or SHRM certified?
YES! The HRCI and SHRM certification codes will be sent in
the follow up email.
Frequently
Asked
Ques%ons

5. MYTHBUSTING
How to Maximize the Impact of
On-Demand & Informal Learning

6. Emily Manley
Product Marketing Manager,
SABA
ABOUT
THE
SPEAKER
SJulie Winkle Giulioni
Best-Selling Author and
Instructional Designer

8. HIGH-IMPACT
LEARNING
ONGOING
PERFORMANCE
TEAM
COLLABORATION
REAL-TIME
FEEDBACK &
ENGAGEMENT
TRAINING &
CERTIFICATION RECRUITING
COMPETENCY
MANAGEMENT
EFFECTIVENESS
REPORTING
ENGAGEMENT
ANALYTICS
WORKFORCE
PLANNING
HR BUSINESS
LEADER

9. AGENDA
What we’ll cover in today’s webinar:
• Common myths and misconceptions
of informal learning—and the truths
behind them
• How the “6 C’s” can help you make
the most of your investment in
informal learning

10. Over your career, what’s been the most
significant technology-based advancement/
disruptor within the learning/training industry?
LET’S CHAT

11. Informal
learning
On-demand
Online
learning
playlist
Pull-based
learning
Anytime/anywhere
/anyway access
Learning
portal
24/7
learning
Curated
content
Self-discovered learning
In-the-
moment

12. ON-DEMAND &
INFORMAL LEARNING

13. POLL QUESTION
© 2017 Saba Software, Inc.
What are the greatest benefits of this approach to learning?
?
1. It’s cost-effective and saves money.
2. It meets the needs of a remote or global workforce.
3. It’s flexible and works better into busy schedules.
4. It can be developed, updated, and deployed more
quickly.
5. It’s scalable to large numbers of employees.

14. THEY ALREADY KNOW WHAT TO DO

15. HALF-TRUTH #1 IF WE BUILD
this repository with vast
amounts of information
employees need and put it
at their fingertips,
‘THEY WILL COME’.

16. People learn best
when they can control
the learning – the
TIME, PLACE and
even PACE of it.
HALF-TRUTH #2

17. Today’s employees
are expert searchers
and CAN FIND JUST
ABOUT ANYTHING
THEY NEED with the
click of a mouse.
HALF-TRUTH #3

18. Employees are smart
and can EXTRACT
WHAT THEY VALUE
from an article or video.
HALF-TRUTH #4

19. Self-service systems like
this mean that
EMPLOYEES CAN TAKE
TOTAL CONTROL/
OWNERSHIP of their
learning, freeing up L&D
and leaders for other critical
priorities.
HALF-TRUTH #5

20. This sort of on-demand
learning is THE MOST
COST-EFFECTIVE WAY
TO SCALE TRAINING to
meet the needs of large
and geographically
distributed audiences.
HALF-TRUTH #6

21. HOW THE “6 C’S”
CAN HELP

22. CURATION
CONTEXT
CREATION
CONTEMPLATION
CONNECTION
COACHING
OPTIMIZED
INFORMAL
LEARNING

23. CURATION

24. LinkedIn
Learning
Skillsoft
Athena
Online
Get
Abstract
Jhana TED
Talks
HBR YouTube
CURATION

25. RIGHT
MESSAGE
RIGHT
SOURCE
RIGHT
SIZE
RIGHT
SEQUENCE
CURATION

26. • Tailored to the way
employees learn
• Personalized to the
individual
• Relevant to the
organization
CURATION

27. CONTEXT

28. • Organize by topic
• Provide descriptions
• Motivate the learner
CONTEXT

29. CREATION

30. POLL QUESTION
What percentage of the content within your
informal/on-demand learning system is generated by
people in your organization (other than you)?
1. More than 80%
2. 60% - 80%
3. 40% - 60%
4. 20% - 40%
5. Less than 20%?

31. • Fill in the gaps
• Create further relevance
• Include org-specific
content
CREATION

32. CONTEMPLATION

33. • Demonstrate the pay-off
• Show why it is important and
how it can be applied
CONTEMPLATION

34. CONNECTION

35. • Connect learners
• Exchange knowledge
CONNECTION

36. COACHING

37. • Empower managers
to coach
• Connect L&D to
Performance Outcomes
COACHING

38. © 2017 Saba Software, Inc.
Which of the C’s is most challenging to apply or incorporate
into your informal learning initiatives?
1. Curation & Creation
2. Context & Contemplation
3. Connection& Coaching
POLL QUESTION
?

39. CURATION
CONTEXT
CREATION
CONTEMPLATION
CONNECTION
COACHING
OPTIMIZED
INFORMAL
LEARNING

40. POLL QUESTION
Are you ready to learn more about how to successfully
support informal learning at your organization?
Yes!
?

41. Questions?

42. If you’d like to learn more about Saba learning management solutions,
join us March 14th for a Product Tour featuring Saba Learning
Register at http://www1.saba.com/PT-0314-Learning.html
42
LEARN MORE

43. Thank you!

44. #CLOwebinar
Register for the next webinar!
Upgrading your Professional Development
Plans for Today’s Global Employees
Tuesday, March 6, 2018
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars

45. Start with Manager Engagement
• Get them excited.
• Help them fall in
love.
• Forge
development
partnerships.
Make them featured
contributors. Act on feedback.
Support their
important role.

46. The Minimal Manager ‘Ask’
• Set an
example
• Facilitate
insights
• Generate
action
• Offer
recognition
and
feedback

47. Tools & Resources that Make Coaching Easier
Leader support
HR systems alignment
JIT coaching examples
OJT cues checklist
Question menus
OTJ experiences

48. • What
other
misconcep/ons
or
half-­‐truths
are
floa/ng
around
out
there?
Note
to
graphics:
Can
we
have
a
standard
visual
features
that
indicates
a
chat
ac/vity?
This
is
what
I
use
in
my
webinars.

49. • What
are
some
of
your
favorite
cura/on
sources?
• Where
do
you
look
to
find
the
most
relevant
content
available?
Note
to
graphics:
Can
we
have
a
standard
visual
features
that
indicates
a
chat
ac/vity?
This
is
what
I
use
in
my
webinars.

50. • What
best
prac/ces
have
you
discovered
for
collec/ng
and
incorpora/ng
content
generated
internally
by
users,
subject
maFer
experts,
leaders,
and
others?
Note
to
graphics:
Can
we
have
a
standard
visual
features
that
indicates
a
chat
ac/vity?
This
is
what
I
use
in
my
webinars.

51. COMMON MYTHS AND
MISCONCEPTIONS OF
ON-DEMAND AND
INFORMAL LEARNING