Learn what microlearning is why it could be the future of training for today's time poor staff. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
What Is Informal Learning & How To Implement ItSean McPheat
We all learn informally. It's how we learn 95% of the time. But how can you make informal learning, more formal? This whitepaper will reveal all. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
Want some ideas on what types of activities you can use for the 70-20-10 approach? Here are 50 for starters. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
The level that Kirkpatrick and Phillips forgot! This is the level that is the key for ongoing organisational improvement from an L&D perspective so you're training spend is not wasted. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
How L&D Challenges Affect The Use Of Training TrendsAllenComm
We polled participants on the state of their training & the challenges they're facing. See how these challenges affect what trends training pros may need to use.
What Is Informal Learning & How To Implement ItSean McPheat
We all learn informally. It's how we learn 95% of the time. But how can you make informal learning, more formal? This whitepaper will reveal all. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
Want some ideas on what types of activities you can use for the 70-20-10 approach? Here are 50 for starters. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
The level that Kirkpatrick and Phillips forgot! This is the level that is the key for ongoing organisational improvement from an L&D perspective so you're training spend is not wasted. Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
How L&D Challenges Affect The Use Of Training TrendsAllenComm
We polled participants on the state of their training & the challenges they're facing. See how these challenges affect what trends training pros may need to use.
How to Create Mentoring Programs That Work | Webinar 11.25.15BizLibrary
So, you think a mentoring program might be a good idea? Or maybe you’ve started one, but it’s lost its steam? Most organizations don’t think of mentoring as a formal strategy. Here’s a question to consider, how much does it cost to lose a professional employee? According to Fortune Magazine it costs $50k to $100k and key leaders cost even more! Mentoring can help you address key business issues like succession planning, manager and supervisor development, rapid growth, attracting and retaining top talent, training reinforcement and diversity. In this webinar we’ll discuss how mentoring will help you overcome key business challenges and provide 7 key steps to create a program that will actually work and improve organizational productivity and performance.
www.bizlibrary.com
Join BambooHR and Pyn for this Employee Experience Week presentation on using HRIS data and automated employee-centric communication to connect with your employees.
Employee retention is a critical issue facing today's organizations, and the competition for talented people is tougher than it has ever been! Replacing an employee can cost your company money, but more importantly, it costs time. Join BizLibrary and learn how to keep your best employees while gaining new talent with these five best practices:
- Develop the leadership skills of your managers
- Clearly define expectations
- Ensure training goals are aligned with company objectives
- Deliver training based on your employees' preferences
- Recognize and reward
Attendees will learn:
-How to maximize employee retention despite challenges
-Key training and development best practice that are easy to -implement to increase employee retention
-How to attract top talent
Sink or Swim? Supporting the Transition to New Manager - Webinar 03.27.14BizLibrary
60% of frontline managers fail within the first two years in their role. 26% felt they were not ready for the role, and 58% reported receiving no management training. What can you do to turn these numbers around?
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Topics we'll discuss:
•Change Management
•Leadership
•Communication
•Coaching
•Collaboration
•Supervision and Legal Awareness
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
Re-evaluating Your Organization's Skill Gaps BizLibrary
Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce
Training Slides of Coaching and Counseling for Peak Performance, discussing the importance of Coaching.
For further information regarding the course, please contact:
info@asia-masters.com
www.asia-masters.com
Learn how to become a life coach or any kind of coach. Learn how to coach, how to start a coaching business, ways to make money as a coach and so much more. Free Kick Start Guide to Coaching
You might have thought that mentoring was just
one of those HR trendy tools to attract and retain talents
and to remotivate senior managers in your firm.
Well, think again.
This white paper as been designed to give you an
opportunity to reconsider what you may know, or imagine,
about mentoring...
In it, we will discuss and try to illustrate how corporations
can find a balance between their formal structure source
of efficiency and their informal networks source of agility,
and why mentor / mentee networks are such powerful
cultural game changers.
Author: Stéphanie MITRANO PhD
Developing the Coaching Skills for Your Managers and LeadersErin Boettge
What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma.
Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important?
In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development?
In this webinar you’ll learn:
Why coaching skills are important for your managers, leaders and organization
What is coaching and how to apply key skills to align with specific employees and situations
An overview of traditional coaching models and what you can do to improve them
How we can get managers to make time to coach
A “coaches toolkit” that includes emerging competencies for managers and leaders
The key difference between coaching and mentoring
How to Gain Leadership Buy-In for Your Training Program BizLibrary
Leadership support is critical to the success of a training program, but many HR departments are challenged in building that bridge and actually gaining the support that is necessary. In this session, Shannon Kluczny and Katie Miller from BizLibrary will look at why leadership buy-in is critical and introduce a 10-step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.
What are Microlearning and its benefits? Why microlearning is getting more attention in eLearning. Who can use microlearning for their training purposes
Micro-learning (micro learning, microlearning) is an emerging learning strategy that involves delivery of content to learners in form of highly focused bite-sized units. It is the next-gen training for a new generation of workforce. Known for its ability to quickly close skill and knowledge gaps, micro-learning is being adopted by organizations globally.
This presentation is NIIT’s micro take on micro-learning and provides glimpses on basic implementation principles and the advantages of micro-learning, some examples and use cases along with potential barriers and a micro-learning road-map for your organization.
How to Create Mentoring Programs That Work | Webinar 11.25.15BizLibrary
So, you think a mentoring program might be a good idea? Or maybe you’ve started one, but it’s lost its steam? Most organizations don’t think of mentoring as a formal strategy. Here’s a question to consider, how much does it cost to lose a professional employee? According to Fortune Magazine it costs $50k to $100k and key leaders cost even more! Mentoring can help you address key business issues like succession planning, manager and supervisor development, rapid growth, attracting and retaining top talent, training reinforcement and diversity. In this webinar we’ll discuss how mentoring will help you overcome key business challenges and provide 7 key steps to create a program that will actually work and improve organizational productivity and performance.
www.bizlibrary.com
Join BambooHR and Pyn for this Employee Experience Week presentation on using HRIS data and automated employee-centric communication to connect with your employees.
Employee retention is a critical issue facing today's organizations, and the competition for talented people is tougher than it has ever been! Replacing an employee can cost your company money, but more importantly, it costs time. Join BizLibrary and learn how to keep your best employees while gaining new talent with these five best practices:
- Develop the leadership skills of your managers
- Clearly define expectations
- Ensure training goals are aligned with company objectives
- Deliver training based on your employees' preferences
- Recognize and reward
Attendees will learn:
-How to maximize employee retention despite challenges
-Key training and development best practice that are easy to -implement to increase employee retention
-How to attract top talent
Sink or Swim? Supporting the Transition to New Manager - Webinar 03.27.14BizLibrary
60% of frontline managers fail within the first two years in their role. 26% felt they were not ready for the role, and 58% reported receiving no management training. What can you do to turn these numbers around?
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Topics we'll discuss:
•Change Management
•Leadership
•Communication
•Coaching
•Collaboration
•Supervision and Legal Awareness
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
Re-evaluating Your Organization's Skill Gaps BizLibrary
Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce
Training Slides of Coaching and Counseling for Peak Performance, discussing the importance of Coaching.
For further information regarding the course, please contact:
info@asia-masters.com
www.asia-masters.com
Learn how to become a life coach or any kind of coach. Learn how to coach, how to start a coaching business, ways to make money as a coach and so much more. Free Kick Start Guide to Coaching
You might have thought that mentoring was just
one of those HR trendy tools to attract and retain talents
and to remotivate senior managers in your firm.
Well, think again.
This white paper as been designed to give you an
opportunity to reconsider what you may know, or imagine,
about mentoring...
In it, we will discuss and try to illustrate how corporations
can find a balance between their formal structure source
of efficiency and their informal networks source of agility,
and why mentor / mentee networks are such powerful
cultural game changers.
Author: Stéphanie MITRANO PhD
Developing the Coaching Skills for Your Managers and LeadersErin Boettge
What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma.
Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important?
In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development?
In this webinar you’ll learn:
Why coaching skills are important for your managers, leaders and organization
What is coaching and how to apply key skills to align with specific employees and situations
An overview of traditional coaching models and what you can do to improve them
How we can get managers to make time to coach
A “coaches toolkit” that includes emerging competencies for managers and leaders
The key difference between coaching and mentoring
How to Gain Leadership Buy-In for Your Training Program BizLibrary
Leadership support is critical to the success of a training program, but many HR departments are challenged in building that bridge and actually gaining the support that is necessary. In this session, Shannon Kluczny and Katie Miller from BizLibrary will look at why leadership buy-in is critical and introduce a 10-step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.
What are Microlearning and its benefits? Why microlearning is getting more attention in eLearning. Who can use microlearning for their training purposes
Micro-learning (micro learning, microlearning) is an emerging learning strategy that involves delivery of content to learners in form of highly focused bite-sized units. It is the next-gen training for a new generation of workforce. Known for its ability to quickly close skill and knowledge gaps, micro-learning is being adopted by organizations globally.
This presentation is NIIT’s micro take on micro-learning and provides glimpses on basic implementation principles and the advantages of micro-learning, some examples and use cases along with potential barriers and a micro-learning road-map for your organization.
Expert-Led Online Training for Nonprofit Changemakers on TechSoup Courses- Au...TechSoup
In this webinar, members learned how TechSoup courses are designed and structured to be collaborative and contextual learning experiences for nonprofits.
Will Learning&Development be replaced by a chatbot soon?Katarina Karalic
Will Learning&Development be replaced by a chatbot soon? My opinion column for PeopleMatters magazine in Sep 2017, India's leading magazine in Human Resources space.
Where companies go wrong with Learning & Development by Steve Glaveski -HBRAlex Clapson
Organizations spent $359 billion globally on training in 2016, but was it worth it?
Not only is most of the training in today’s companies ineffective, but the purpose, timing, & content of training is flawed. Want to see eyes glaze over quicker than you can finish this sentence? Mandate that busy employees attend a training session on “business writing skills”, or “conflict resolution”, or some other such course with little alignment to their needs. Like lean manufacturing & the lean start-up before it, lean learning supports the adaptability that gives organizations a competitive advantage in today’s market. It’s about learning the core of what you need to learn, applying it to real-world situations immediately, receiving immediate feedback & refining your understanding, & then repeating the cycle. To begin practicing lean learning, organizations need to move from measuring credits earned to measuring business outcomes created. Lean learning ensures that employees not only learn the right thing, at the right time, & for the right reasons, but also that they retain what they learn.
MICROLEARNING SERIES PART 1 MICROLEARNING: THE TRUTH AND THE PROOFHuman Capital Media
Microlearning is a hot topic in the corporate learning and performance space – and the buzz isn’t slowing down. Learning leaders are working quickly to understand the concept, and how it can be applied purposefully to support employees – and ideally – to get business results.
Before an organization takes the leap into microlearning, it’s important to understand the fundamentals first. To be successful, microlearning must be applied in the right way – from the beginning – to achieve sustained results.
In part 1 of our microlearning webinar series, you’ll take-away:
An understanding of the fundamentals of microlearning – the truth about what it is, and what it is not
A framework for creating an effective microlearning strategy that gets results
Real-world examples of how global organizations have used microlearning to achieve significant business objectives
Three reasons why Virtual Training / Face to Face training is not going to be effective in 2021 and beyond. Those are Cost/Time, Scale, and Learning Effectiveness.
How organisational learning needs to change to meet today's challengesInfor CERTPOINT
How Speed and Technology Change Everything.
In the recent past, training was a process almost disconnected from the daily operations of the rest of the organisation. Sometimes this gap was literal - training was often confined to a separate building.
At the same time, however, training's value was seldom questioned. It was understood to have a positive, if usually unmeasured, effect. The role of training was 'building capability' - giving employees 'just-in-case' knowledge and skills for use at some point in the future
In this Article CERTPOINT CEO Ara Ohanian outlines three key ways L&D departments must change to stay relevant.
Short formvideo longtermlearning_041415hBizLibrary
In this webinar we explain how and why organizations of any size can capture the power of short-form video for employee learning. We will offer best practices for content acquisition, a content strategy and how to make practical use of mobile delivery to maximize employee learning.
This interactive webinar provides insight on:
How to make content acquisition decisions.
How to ensure your content strategies align with organization goals and needs.
How to leverage a true mobile content strategy, with a broader content strategy that is real, tangible and delivers actual learning value to employees.
www.bizlibrary.com
Presentation done by Alfred Remmits CEO of LearningGuide about learning, information overload, knowledge application, electonic support systems and learning trends
Compliance is key in business, and in most part it’s mandatory. So if it has to be completed, it might as well be done to the best of the organisation's ability. We’ve put together a list of key factors to think about when implementing training within your organisation.
e Learning is the most impacting and cost effective method of training available for organizations today. HR professionals can improve their efficiency and effectiveness of training programs they conduct by adopting e Learning.
e Learning is a very attractive and cost effective method that can be adopted by HR professionals in their regular training activities. This presentation discuss the importance and methodology that can be adapted in e Learning.
To solve problems, the online computer learning ecosystem has developed some essential features. Find Why Online it training an ever expanding topic of interest? @ CCI Medium Blog. https://medium.com/@ccitrainingc/online-it-training-an-ever-expanding-topic-of-interest-9f91acd1239d
Want some ideas on what to ask in any sales situation? Look no further, here's 450 questions! Download the report in full here: https://www.mtdtraining.co.uk/whitepapers/
53 Takeaways From The Wolf Of Wall Street's London SeminarSean McPheat
Most people have seen the film by now and know exactly what this man, Jordan Belfort, has done in the past.
As a way of repaying the people he has stolen from in the past – Belfort now travels around the world and delivers motivational speeches and gives advice on how to sell effectively to people (ethically too!)
I attended his seminar in London at the Excel Centre and here is what I took away from it…
23 Killer Questions To Use With Your ProspectsSean McPheat
Asking quality questions and really listening to the answers are in my book of two of the most important skills you need to master.
Here are 23 great questions that you can use to get yourself closer to the sale.
10 Lessons Sales People Can Learn From EinsteinSean McPheat
There are many lessons that can be learnt from Einstein in all walks of life - here we take Einstein's lessons and look at them from a sales perspective.
7 Ways To Overcome Barriers To CommunicationSean McPheat
Communication barriers exist all around us. Misinterpretations abound in our discussions with team members. We delete, distort and generalise information in every conversation.
Got a case of phone phobia? Dreading to dial the phone? Are you trembling at the thought of talking? Here are 10 chilling statistics about cold calling!
10 Important Tips On Your Professional AppearanceSean McPheat
You could have the most impressive sales presentation ready with fantastic content, but it will not matter if you do not look the part - here are 10 important tips on your professional appearance
There are 3 main aspects of your performance in a sales meeting that can really encourage the prospects or client to come on board with you. This infographic will reveal all.
The sales process has changed significantly over the last decade - but have you changed the way that you sell? This infographic will talk you through the evolution of the modern day buyer.
The Sales Manager's Guidebook contains all the information you will need to become a top performing sales manager.
Volume 3 will teach you…
- How to effectively solve problems
- How to improve your decision-making skills
- How to manage both your own and your teams time effectively
- How to improve your negotiation skills
- How to conduct a successful appraisal of your sales teams’ performance
Sales Manager’s Guidebook Volume 2 - Leading & Motivating Your Sales TeamSean McPheat
The Sales Manager's Guidebook contains all the information you will need to become a top performing sales manager.
Volume 2 will teach you…
- How to develop your leadership skills
- How to motivate team members
- How to set standards of performance
- How to manage team discipline
- How to build and develop your team
The Sales Manager's Guidebook contains all the information you will need to become a top performing sales manager.
Volume 1 will teach you:
- How to create a sales plan
- How to set sales targets
- How to develop an appropriate management style
- How to take over new sales teams
- How to manage the sales effort
- How to recruit and select sales staff
One question we always get asked – "How can I be a better manager?" This could be either managing yourself or building and developing a team. Here are four ideas for thought to help you become a better manager.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
1. The Essential Guide To Microlearning
How To Make A Big Impact From Short Sessions
Written by Sean McPheat
2. 2
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
So you’re interested in microlearning!
Maybe you’ve just heard of the term and what to find out exactly what it is?
Maybe you’re thinking of implementing it within your company?
Or maybe you want some pointers on how to structure a session?
Whatever brought you to this special report I hope you’re going to find the answers
you were looking for no matter what your question was!
In putting this download together I hope to cover all of the main questions that
you might have when it comes to microlearning.
I also want to provide you with some evidence as to why it is so important and
why it needs to be part of the modern day learning and development mix.
Notice that I said that it needs to be “part of” your training mix. I don’t prescribe
to throwing the baby out with the bath water. There is still room for face to face,
virtual learning, informal and formal learning.
Microlearning is a modern day solution that caters for how the modern day
learner wants to learn and when they want to learn.
So grab yourself a drink and enjoy the report!
Sean McPheat |
Chief Executive
www.mtdtraining.co.uk
Introduction
3. 3
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
What Is Microlearning?
Microlearning provides your staff with the “Must Have” skills and behaviours
they need to be more effective in their role.
These sessions are usually delivered online via video or online learning and each
session is focused on a selection of key skills delivered in quick, short bursts
that make the learning memorable.
We’re talking between 1 and 5 minutes per session here and they can be accessed
on any platform at any time whether it be smartphone, tablet or laptop so the
sessions are easily accessible for when you need that ‘just-in-time’ learning.
Microlearning requires little effort from the individual and allows them to be in
control of how they learn. It is easily digestible and can sometimes include short-
term activities to help you retain what you have just learnt and put it into practice.
We all now need to do “more with less”, we receive countless emails and
requests each day and our attention spans are at an all-time low.
So your staff can’t really afford to spend days away from their day job in
training. If they do, they return to a backlog of work and fail to implement what
they learned – which defeats the object!
Instead, your staff are crying out for personalised development (not sheep
dip) that is delivered in a way that suits how they learn best, that utilises modern
technology and keeps them engaged and interested.
Microlearning sessions are perfect for organisations who want a real, practical
approach to developing their staff or for those of you that want something a little
bit different.
They are also ideal for organisations who use the 70 20 10 model. As part of the
10%, microlearning sessions can become a valuable part of learning something
relatively quickly and then enabling informal learning to take over for the rest.
4. 4
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
Interesting Research
We all love a stat!
Here are some interesting statistics and research about microlearning,
how people learn and the technologies that we are using today that makes
microlearning very appealing.
The improvement that
microlearning has in the
over
traditional training
retention of information
People who learn through
microlearning techniques
28 percent faster
answered
questions
By 2019, will be
responsible for 80% of the
internet traffic in the world
video
1 minute of video content was found to be
equal to about 1.8 million written words
for training retention
The average employee only has time to devote
1% of their working week to !development
The number of today's tech
savvy employees that are
than to read emails,
documents or web articles
more likely
to watch a video
Millennials are expected to
constitute
by 2020
half of the global
workforce
Learning in bite-sized pieces
makes the from the
classroom to the desk 17% more efficient.
transfer of learning
22%
2 %8 75%
80%
60 Seconds
50%
17%
(Dresden University Study)
4.8Per Day
Minutes
(Deloitte)
(CISCO) (PriceWaterhouseCoopers)
(Dresden University Study) (Forrester)
(Journal of Applied Psychology)(Forrester)
60
5. 5
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
Interesting Research
Percentage of L&D
Professionals said that they
to traditional time-consuming
eLearning courses because their
learners prefer it
prefer
microlearning
Attention spans have shrunk
by half over the past decade
Percentage of Millennials that
than
a formal training approach
prefer on-the-job training
Half of the 385 employees
who took part in a survey indicated
that they would use their company's
learning tools more on their own
LMS if the courses were shorter
"Best in Class" organisations
are 60% more likely than all
others to c
for employee development
onsider microlearning to
be effective
Number of times that Millennials
per hourswitch between tasks
94%
50%
50%
60%
2753%
(Boyette study) (Software Advice)
(The Aberdeen Group)
(ATD Research)
50%
6. 6
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
Key Features & Benefits Of Microlearning
Short Bursts
Sessions last a couple of minutes.
Limits time away from the office.
Engaging Content
Video instructors coupled with
on-screen graphic reminders.
70-20-10 Enabled
Ideal for 70-20-10 style of
training – coaching aids too.
Keeps Your Attention
Better attention = better retention.
Improves buy-in to the learning.
“Doing” Not Theory
Sessions focused on the most
important, practical elements.
When You Need It
Use the sessions as and when there
is a specific need and on any device
A
B
7. 7
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
The DNA Of Microlearning
The power of one…
As mentioned before, microlearning focuses on one specific skill or behaviour
that is linked to one specific performance objective.
So that could be:
“How to address persistent lateness” – management topic
“How to overcome a price objection” – sales topic
“How to book holiday” – as part of induction and onboarding
“How to reduce wastage” – for a food manufacturer
The idea here is to not cover too much as you simply do not have the time to play
with in a microlearning session – leave that for another training intervention.
So a session is normally designed around one type of media or activity, the most
common ones being:
Video
A short module using elearning authoring software
A game
Survey
Articles
eBooks
Infographics
Screen capture/recording
One
Objective
One
Activity
8. 8
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
How Organisations Use Microlearning
Microlearning can be used in many different ways.
Based on our experience here are some of the most common uses:
For pre-work exercises or knowledge as part of a face to face programme
Used as a resource for the 70 20 10 model. As part of the “10”
To help reinforce the learning from other interventions
As part of induction/onboarding to cover procedural knowledge
For demonstrations on what “excellence looks like” i.e a software
demonstration or walk around a car in a dealership
Used as a resource that staff can call upon “on-demand” rather than “googling
information”
Used as something different. Many organisations use microlearning to mix
up the type of learning and development opportunities and activities that
they offer their staff.
For internal coaches and managers to use as a resource to coach and develop
their staff. i.e watch a session and then hold a coaching session around it
To load up on an organisation’s LMS or intranet as part of a HR/L&D Academy
For internal systems orientation for staff
For process explanations on how it they work and why
For company history, about us and mission and values
For content and training where your learners are less engaged
9. 9
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
Is Microlearning A Good
Fit For Your Company?
There are some key considerations that you need to think of if you’re looking to
implement microlearning within your company.
Here’s a list to help you:
Do you have internal resource that are capable of designing microlearning
sessions?
Will you create your own microlearning from scratch or will you use content
from an external provider?
Who will “own” microlearning within the business?
Will you go “big bang” or will you pilot microlearning on a small number of
people?
Will you hire the content or purchase it outright?
Will the content sit on your LMS or will it be on an external system?
How will you decide what content is required? i.e conduct a TNA
How will you map out all of the skills that your learners need and in which
order they will need them?
Following on from the question above; how will you determine which skills
and behaviours can be covered through microlearning?
How will you connect the content to the business outcomes?
10. 10
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
Is Microlearning A Good
Fit For Your Company?
Think micro-skills i.e “How to say no and mean it” rather than a generic title
“Improve your communication skills”
Will you use presenters or voice over?
How will your learners access the sessions?
How will you ensure that your learners can access the content through their
mobiles in an easy way.
Will there be any security and bandwidth constraints? Firewalls, data etc
Will you give your learners specific time throughout the day to complete
the sessions or will they need to “find the time”
How will you get buy-in into this approach?
How will you monitor the progress/usage of your staff?
What records will be kept?
How will sessions be followed up their line manager?
Will there be a specific order for staff to complete the sessions or not?
How will you measure the effectiveness of the sessions?
How will you monitor the action taken by each staff member?
What process will you follow to break down and chunk large pieces of training
content into micro-sessions?
11. 11
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
How To Create An Effective
Microlearning Session
Here are some overarching design principles to take into consideration if you’re
thinking about putting your own microlearning sessions together.
A
B
Conclude the session with what to do next
Use a memorable and eye-catching title
Start with a heavy hitting & attention
grabbing statement
Roadmap what will be covered
and the key outcome
Get to the point very quickly
Keep the session focused on taking action
Use graphics, imagery and limit text
Ask yourself “How can we make this engaging?”
Focus on or behaviour1 key skill
12. 12
MTD Training Group www.mtdtraining.co.uk 0333 320 2883
About the author, Sean McPheat
Sean McPheat is the Chief Executive Officer of the MTD Training
Group.
Founded in 2001 and having trained over 200,000+ staff since, MTD
specialise in management and leadership development and also sales
effectiveness programmes.
MTD specialise in management development, sales effectiveness and digital content
creation.
Please click on the link below for further details about MTD’s services.
www.mtdtraining.co.uk
Sean is regarded as a thought leader within the L&D industry and has been featured on
CNN, BBC, ITV and has over 300 different media credits to his name.
He has created a number of thought leadership whitepapers that have gone viral
throughout the L&D community.
2017 was a very successful year for MTD as they won 2 prestigious L&D awards.
CIPD Best HR/L&D Supplier Personnel Today Best HR Supplier Partnership
Today, Sean continues to lead his team to design and delivery innovative L&D solutions
that focus on getting the results that you are looking for.
His daily LinkedIn posts and muses receive millions of hits each month and he is often
asked to keynote at events worldwide.