How to Improve Your Emotional intelligence, Part 2
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In this second installment in the 4-part series about emotional intelligence, award-winning coach, speaker, and author Ros Cardinal discusses how you can begin to improve your emotional intelligence today.
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How to Improve Your Emotional intelligence, Part 2
- 1. WWW.SHAPINGCHANGE.COM.AU A 4-PART SERIES BY ROS CARDINAL EMOTIONAL INTELLIGENCE HOW TO IMPROVE YOUR
- 2. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE THE FOUR SKILLS OF In this installment of our 4-part series, we're discussing the second skill in the Mayer & Salovey model for emotional intelligence: the ability to use emotions to your benefit.
- 3. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 Using emotions is the ability to understand the impact of emotions on thinking. Research has shown that our moods impact our tasks.
- 4. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 For example, a positive mood facilitates creative thinking or brainstorming. We generate new ideas and consider new possibilities. Tasks that require attention to detail, on the other hand, are best performed whilst in a neutral or slightly negative mood. In these moods, we have a clearer focus and examine details more efficiently.
- 5. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 Meanwhile, a shift in mood can lead to innovative solutions. Think about people who get their best ideas while exercising or in the shower.
- 6. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 Understanding how to use your emotions is important for two reasons. First, being aware of your emotions will allow you to shift them as need be, thereby making you more productive.
- 7. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 For example: you're in a neutral mood but have a big project to work on. Knowing that a positive mood facilitates creative thinking, you might elect to elevate your emotions by exercising before you begin brainstorming. This is using your emotions to your benefit.
- 8. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 Using your emotions is also important for another reason: it allows you to be better aware of the moods of those around you. This becomes especially imperative in the workplace.
- 9. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 For example, an emotionally intelligent employee plans to ask their boss for a raise today. However, they recognise their boss is in a negative mood and instead decide to wait for a day when that mood has elevated. Again: using emotions to your benefit.
- 10. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 Below, you'll find simple strategies you can begin implementing immediately in order to better develop this second skill in the Mayer & Salovey model.
- 11. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 "RECOGNISE" How good are you at reading others' moods just by looking at their face? Become a student of facial expression (there are quizzes available online for this). As you master this skill, you'll become more compassionate and empathetic. You'll also know when to shift emotions to accommodate unplanned-for moods.
- 12. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 "JOURNAL" Equally important: learn to be better aware of your own emotions. Maintaining a 'mood journal' is great for this. How do your emotions change throughout the day? Which emotions work best with which tasks? What are the outcomes? Do certain emotions help, hinder, or have no effect at all?
- 13. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 "SHIFT" Learn how to easily and effectively shift moods. Exercising, for instance, can quickly elevate any mood. Music and even colour can also facilitate mood shifts. Find what works best for you, and you'll be more productive when you need to quickly shift into a certain mood.
- 14. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 "WORDS" Words are extremely powerful tools. Research shows that simply saying "I am happy" to yourself creates a subtle shift in mood. Learn how to use words to additionally create shifts in the moods of others--a particularly useful skill in times of conflict resolution in the workplace.
- 15. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE USING EMOTIONS SKILL #2 When you’re better able to use your emotions, you’ll become more productive with your tasks. You'll also be able to strategize when interacting with others, positioning you to reap benefits more often than not.
- 16. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE HOW TO IMPROVE YOUR In the next installment of this 4-part series, we'll discuss strategies for skill #3: understanding emotions so that you can understand how people feel and make accurate predictions about how they'll react to situations.
- 17. WWW.SHAPINGCHANGE.COM.AU HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE HOW TO IMPROVE YOUR We hope you enjoyed this presentation! Visit www.shapingchange.com.au for more resources on leadership development, change management, emotional intelligence, and more!