Emotional Intelligence and Emotional Employees; How to manage the burst of energy employees possess in an organization that is full of politics.

1. Emotional
20’sMBA-NBS-02
By Rida Zaman
Intelligence
1

2. Topic In Detail
Emotional Intelligence and
Emotional Employees;
How to manage the burst of
energy employees possess in an
organization that is full of politics.
2

3. Emotional intelligence or EI is the ability to understand
and manage your own emotions, and those of the
people around you. People with a high degree of
emotional intelligence know what they're feeling, what
their emotions mean, and how these emotions can affect
other people.
Emotional
Intelligence
3

4. According to Daniel Goleman an American psychologist
who helped to popularize emotional intelligence, there
are five key elements to it:
Self-awareness
Self-regulation
Motivation
Empathy
Social skills
Emotional
Intelligence
4

5. If you're self-aware, you always know how you feel, and you know how
your emotions and your actions can affect the people around you.
What can you do to improve your self-awareness?
Keep a journal: writing down your thoughts, this can move you to a
higher degree of self-awareness.
Slow down: When you experience anger or other strong emotions, slow
down to examine why. Remember, no matter what the situation, you can
always choose how you react to it.
Self Awareness
5

6. Those who regulate themselves effectively rarely verbally attack others,
make rushed or emotional decisions, stereotype people, or compromise
their values. Self-regulation is all about staying in control.
How can you improve your ability to self-regulate?
Know your values
Hold yourself accountable
Practice being calm
Self Regulation
6

7. Self-motivated leaders work consistently toward their goals, and
they have extremely high standards for the quality of their work.
How can you improve your motivation?
Re-examine why you're doing your job
Know where you stand
Be hopeful and find something good
Motivation
7

8. Recognizing feelings in others and tuning into their verbal and
nonverbal cues.
How can you improve your empathy?
Put yourself in someone else's position
Pay attention to body language
Respond to feelings
Empathy
8

9. Handling interpersonal interaction, conflict resolution, and
negotiations
How can you build social skills?
Learn conflict resolution
Improve your communication skills
Learn how to praise others
Social Skills
9

10. RGANIZAIONAL
EQ
&
OPOLITICS
10

11. EQCan Help Your Workforce To
Manage Organizational Politics
Politics in the workplace?
We all know that it exist.
There are politics in many facets of life – the PTA, your
child’s soccer team, the non-profit that you volunteer at
and especially at work.
Well, it turns out, those with enhanced EQ skills are
better equipped to handle politics in organizations.
11

12. The findings from a new study has revealed that the better
people are at recognizing emotions, the better they handle
the politics in organizations and the interpersonal aspects
of work life.
According to the research, these findings indicate that EQ
enables people to be “more successful at work.”
Navigating the political schema at work, both internally
and externally, can be an important aspect in team
cohesiveness, collaboration, attaining those more difficult
sales, and driving new business.
12

13. Navigating The Political Schema At Work
Navigating the political schema at work, both internally and
externally, can be an important aspect in team cohesiveness,
collaboration, attaining those more difficult sales, and driving new
business.
Research shows that the behavioral elements of EQ, the aspects
of the model that focus on our actions, lead to the most visible
and meaningful improvements.
These same behavioral aspects have proven to be the best
predictors of job performance and success.
13

14. Getting Caught Up In The Political Messiness
Getting caught up in the political messiness at work can
be harmful to an organization’s efficiency and
effectiveness.
It is critical for an organization’s workforce to be able to
overcome drama and mind games that can be brought
about through politics at work.
Enhancing your workforce’s Behavioral EQ skills can help.
14

15. Employees’ emotional intelligence plays crucial role towards
employees’ positive attitudes; thus, organizations can
organize training workshops and learning sessions for
employees to increase their emotional intelligence level.
How Organizations Can Manage
Organizational Politics Through EQ
15

16. Moreover, organizations can organize intellectual capacity
building programs to improve the level of emotional
intelligence.
It is very important to have understanding regarding the
crucial role of employees’ behaviors in the success of
organizations.
How Organizations Can Manage
Organizational Politics Through EQ
16

17. Managers can utilize EQ Models to shape the employees’
positive behaviors. Organizations can positively change
their employees’ behaviors by improving the level of
employees’ emotional intelligence and they can polish
their political skills effectively that ultimately leads to
influence their behavioral outcomes.
How Organizations Can Manage
Organizational Politics Through EQ
17

18. Organizational politics is harmful as it badly influences to
the employees’ attitudes. Therefore, managers can EQ
Models to develop policies and strategies to manage and
overcome the negative organizational politics at workplace.
How Organizations Can Manage
Organizational Politics Through EQ
18

19. There is important role of organizational politics, organizations
can develop strategies to manage and overcome the negative
organizational politics at workplace.
Due to great importance of emotional intelligence, organizations
can organize intellectual capacity building programs to improve
the level of emotional intelligence of their employees.
How Organizations Can Manage
Organizational Politics Through EQ
19

20. Thank You
20