Workforce analytics can help identify and resolve costly issues such as time theft, payroll correcting, and low workforce productivity at various levels within your operations. Join EPAY Systems and Workforce Analytics expert, Anthony Lackey, to learn how analytics can help your business: - Time Collection Issues: Symptoms, Causes, and Consequences - The ROI of Improving Time Collection Issues - How to Achieve Real-Time Labor Control - Preview of EPAY Analytics

1. How to Implement & Leverage Workforce
Analytics and Drive Labor Costs Down
Time Collection Matters

2. 2
Speakers
Michelle Lanter Smith
Chief Marketing Officer
Anthony Lackey
TLM Analytics Expert
John Gaudiuso
Sales Engineer

3. 3
Agenda
• Time Collection Issues: Symptoms and Causes
• Time Collection Issues: Costly Consequences
• The ROI of Improving Time Collection Issues
• How to Achieve Real-Time Labor Control
• Demo

4. Who is EPAY Systems?
CHICAGO BASED
TECH COMPANY
PROVIDER OF COMPLETELY
UNIFIED, FULL SERVICE
HCM SOLUTIONS
SERVING HOURLY
WORKFORCE ENVIRONMENTS
INDUSTRY LEADER FREE PREMIUM
CUSTOMER SUPPORT
CUSTOMER RETENTION
FOUNDED 2001
UNIQUELY FLEXIBLE CLOUD BASED TIME &
LABOR MANAGEMENT TECHNOLOGY
24 HOURS/DAY
7 DAYS/WEEK,
365 DAYS/YEAR
75,000+ WORKSITES
99%

5. Time-Collection: Helicopter View
Punch
Review-Edit
Submit-
Approve
Settings
Time Device
Schedule
Set Up Punch-to-Pay

6. Time-Collection: 4 Symptoms
• Didn’t punch to register time workedManual Punch
• Identity/punch don’t match settings
Missed Punch
(Invalid)
• Punch hours under/over worked hours
Time Changed
Punch
• Requires non time-related changesOther Corrections
Manager …
• Didn’t review
time each day
• Waited until pay
period end to
review time & fix
exceptions
Correction Lag
… the Amplifier!

7. Time-Collection: Symptom #1 Manual Punch
Punch
Review-Edit
Submit-
Approve
Settings
Time Device
Schedule
Employee didn’t punch to register time worked
• Forgot
• Intentional
• Permitted
• Set Up
• Inoperable
• Inaccessible
• EE Not in System
• EE Unauthorized• Accurate

8. Time-Collection: Symptom #2 Missed Punch (Invalid)
Punch
Review-Edit
Submit-
Approve
Settings
Time Device
Schedule
Employee identity/punch source don’t match settings
• Intentional
• Permitted
• Set Up
• Inoperable
• Inaccessible
• EE Biometric
• Job Phone
• Job GPS

9. Time-Collection: Symptom #3 Time Correction
Punch
Review-Edit
Submit-
Approve
Settings
Time Device
Schedule
Employee punch hours under/over worked hours
• Mistake
• Forgot
• Intentional
• Permitted
• Set Up
• Meal Break
• Piecework
• OT Rules

10. Time-Collection: Symptom #4 Other Correction
Punch
Review-Edit
Submit-
Approve
Settings
Time Device
Schedule
Employee punch requires non time-related changes
• Mistake
• Set Up
• Pay Rules
• EE Unauthorized
• EE Allocation
• Missing WO

11. Time-Collection: Symptoms & Problems
Problems ►
Symptoms ▼
Manual Punch
Missed Punch (Invalid)
Time Changed Punch
Other Correction
Correction Lag
Wasted Time
Correcting
Punches
●
●
●
●
Cost Paying
Non-Worked
Hours
●
●
●
Unexpected
Labor Cost
Overruns
●
●
●
Missed &
Incorrect
Billing
●
●
●
Incorrect
(Shorted)
Pay Checks
●
●
Unexpected
Compliance
Failure
●
●
●
Amplifies Consequences of Problems
Area Impacted ►

12. A. Excessive time spent on timecard preparation
B. Employees paid for suspected non-working hours
C. Missed labor forecast due to late, unforeseen hours
D. Unbilled/ incorrect invoices due to missing hours
E. Excessive paycheck corrections due to short payment
12
Which is the most significant problem at your company?
Webinar Poll

13. Lagging
Leading
Labor Paid
Budget Variance
Turnover
Manual Punch
Missed Punch
Correction Lag
Submit Lag
Approve Lag
Overtime
Billing Credits
Correction Checks
No Call-No Show
Late Arrival
T-C Device Failures
Set Up Issues
information
insight
control
Time & Labor Management

14. Time-Collection: BI for T-C Compliance
• In/out; In; Out; Friday OutManual Punch
• Clock: Finger, Face; GPS;
Web; Phone
Missed Punch
(Invalid)
• Adds; Changes: Time,
Rate, Other
Time Correction
• Correction LagReview
• Submit Lag, Approve LagSubmit-Approve
KPI
Trend
Rank
Ratio
Time
Theft
Cost
Punch
Update
Cost
What ● Where ● When ● Who
0 WORST BEST 4

15. Time-Collection: Illustrated Consequence
Punch
-to-
Pay
Set Up
Employee
• Forgot
• Mistake
• Intended
• Permitted
Device
• Inoperable
• Inaccessible
Setting
• Employee
• Job
• Pay Rules
Manager
• Non-Daily
• Period End
Punch Review-Edit
Cost Per Hour Paid
.23 .10 0.03
Time Theft
Cost Per Hour Paid
.70 .31 .03
Non-Billable
Overtime Percent
7.0 4.3 3.1
1.31 2.72 3.89
Adjusted Paycheck
Percent
4.9 2.1 1.1
2,000 full-time $12/hour employees paid
2x per month. Managers @ $35/hour.
Example Company
T- C KPI Score
Problems 1.31 2.72 3.89
Punch Review-Edit
(# FTE)
$80k
1.5
$35k
0.7
$10k
0.2
Time Theft Cost $242k $107k $10k
Unbillable OT Cost $145k $89k $64k
Total Cost
(% of Payroll)
$387k
9.3%
$197k
4.7%
$75k
1.8%
# Adjusted Paychecks 196 84 36

16. Budget
Labor
Review BI
Dashboard
Adjust
Plan
Actual
Labor
The only bridge to real-time labor control
Punch
-to-
Pay
Set
Up
Effective
Time-Collection
Effective
Labor Management
 accurate
 complete
 current

17. 17
Demonstration

18. 18
Questions?

19. Connect with Us
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Website
www.EPAYsystems.com
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