1. Are you managing your resources or are they managing you?
Digital Workforce Management
Tailored to the Field Service and Project Industry
March 2016

2. © Hi-Key Resources Pty. Limited
Agenda
2
Change and Industry Dynamics
Solutions of HiKey Resources
Time2L – Digital Timesheet Management
Optimised Timesheet Process
Simple Implementation

3. © Hi-Key Resources Pty. Limited
Economic factors have significant impact on the field service industry and
require massive changes and adaptions
3
Economic developments and new challenges
Increased price pressure
Increased need for efficiency gains and
overhead minimisation
Increased need for high quality reporting to
be able to react immediately
Focus on core business
Increased need for high utilisation, workforce
management and effective labour planning
Provided cost savings on client’s operational
level become key evaluation criteria in
supplier selection
Vertically integrated systems will become
industry standard
Implications for field service industryRecent Headlines

4. © Hi-Key Resources Pty. Limited
Several studies by the American Payroll Organisation and other institute
show that running a payroll manually can be extremely costly
4
Did you know that…
…time theft exceeds 10min per employee per day?10min
…manual time card computation errors can cost 1 to 8 percent of your annual gross payroll?1-8%
…it takes about five to six minutes to add and audit just one employee's time card?5-6min
…19% of employees admit to buddy punching for a co-worker?19%
…losses due to buddy punching average 2.2% of gross payroll?2.2%
…of the thieves will never be caught?75%
…the average typist makes 8 typos for every 100 words typed?8%

5. © Hi-Key Resources Pty. Limited
HiKey’s solutions significantly reduce operating cost and enable live
control of the biggest cost drivers of the industry: Labour & Equipment
5
Roll out Schedule: HiKey‘s Solutions
Time2L
Digital Timesheets
• For contractors, labour
hire & endusers
• Digital timesheet
management
• Minimised admin cost
• Live utilisation
reporting
• Active fatigue Control
• ERP Integration
• Customer approval
Time2L Gate
Time Reconciliation
• For endusers
• Automated time sheet
reconciliation of
contractor hours spent
on site
• Integration to site gate
time capturing
• Faster Invoicing
• Integrated in Time2L
Time2L Planning
Resource Planning –
Labour & Equipment
• For contractors, labour
hire & endusers
• Smart resource
planning software with
integrated
communication tools
• Proactive planning and
utilisation management
• Integrated in Time2L
2015 2017 2018
Intuitive and powerful Software
2016
Time2L Invoice
Digital field service reports
for material & equipment
• For contractors,
labour hire &
endusers
• Horizontal extention of
Time2L to include
materials and
equipment
• Customer approval
Time2L Asset
Time2L for equipment
• For contractors,
labour hire &
endusers
• Identical to Time2L
but for equipment
• Simple NFC and GPS
based tracking and
management
All solutions work independently but offer maximised efficiency if used combined
1. Tracker: Smart and intuitive applications for handheld devices ensure acceptance and simple use in the field
2. Web Portal: Powerful, web-based portal linked to ERP system and tracker for real-time management

6. © Hi-Key Resources Pty. Limited
Time2L consists of an data entry app that runs on all mobile devices & a
powerful web-based Admin Portal for reporting/ settings
6
Details Time2L: App front-end and Admin Portal
* HiKey was accepted in Microsoft’s BizSpark program
Live Reporting:
Utilisation
Exception Reports
Job Reports, etc.
Customised Rules & Settings:
Company settings
Employee settings
Job settings
Business Rules
Integration with your ERP or major
accounting systems
Powerful web-based Admin Portal
Easy clock-in / clock-out with one click
Simple and intuitive user interface
Audit compliant mobile timesheet
approval by supervisor and customer
Full offline capability
Automatic alerts  Improved OH&S
Simple Leave Management
Easy Data entry on mobile device
*

7. © Hi-Key Resources Pty. Limited
Time2L creates a simplified and faster process to create, approve and
authorise timesheets, generating significant efficiency gains
7
Current vs. Time2L - Timesheet Management Process
……………
1. Worker
completes
paper
timesheet
6. Controller to
verify and
prepare for
invoicing and
payment
2. Hand over to
Supervisor &
Customer for
approval
3. Supervisor &
Customer to
sign and
approve
4. Hand over to
Branch Office
5. Admin to
enter data in
Excel Spread
sheet and
double check
Current Pen & Paper
Process

8. © Hi-Key Resources Pty. Limited
Time2L creates a simplified and faster process to create, approve and
authorise timesheets, generating significant efficiency gains
8
Current vs. Time2L - Timesheet Management Process
……………
1. Worker
completes
paper
timesheet
6. Controller to
verify and
prepare for
invoicing and
payment
2. Hand over to
Supervisor &
Customer for
approval
3. Supervisor &
Customer to
sign and
approve
4. Hand over to
Branch Office
5. Admin to
enter data in
Excel Spread
sheet and
double check
Current Pen & Paper
Process
1. Worker
digitally
completes
& submits
timesheet
……………
3. Controller
follows steps
live and
authorises
2. Supervisor &
Customer receive
and can approve
immediately
Time2L Process

9. © Hi-Key Resources Pty. Limited
9
HiKey’s Approach to process optimisation
Screenshots of TIME2L app and web portal
Latest mobile & web technology help to
increase efficiency
Significant Cost Savings
Eliminate fraud & manual data entry
Full Data Transparency
Labour utilisation and cost - LIVE
Improved OH&S
Actively manage fatigue
Complete Audit Trail
100% complete and legal timesheets
Your key benefits
Branch Office:
Scan and manually enter
Timesheets
Head Office - Controlling:
Check and authorise Timesheets
Head Office - Payroll:
Upload in Payroll/ERP System
and pay employee/invoice client
Workers Onsite:
Create, validate & approve
Timesheet
Time2L generates savings of over AU$ 2,000 per employee p.a., increases
OH&S and produces live reports for pro-active workforce management
Branch Office:
Scan and manually enter
Timesheets
Simple Customer Approval
Get times approved without doubts and delays

10. © Hi-Key Resources Pty. Limited
HiKey ‘s ultimate goal from the initial customer visit to the start of the trial
is a smooth and successful implementation and transition to Time2L
10
TRIAL START AND
SUPPORT
4
INTRODUCTION AND
CUSTOMER
TRAINING
3
SYSTEM SETUP FOR
TRIAL
2
INITIAL VISIT
1
Time2L Demonstration and
clarification of questions and
requirements of the
customer:
a) Short Introduction of
HiKey and Time2L
b) Demonstration of Time2L
c) Discussion of key
requirements of the
customer
Setting up Time2L with
customer data:
a) The customer selects a
team to trial Time2L
b) Excel Spreadsheet is sent
to the customer to enter
company, employee and
project information for the
trial
c) Customer completes and
returns spreadsheet
d) HiKey sets up customer
details in Time2L
e) Users receive Invitation
Emails to log into the tracker
and web portal
a) HiKey introduces Time2L to
the customer’s trial team in
an initial training session.
b) Depending on the location
this session is either
completed in person or via
Skype.
c) Training videos are currently
developed and will be
available for future training
of new users.
A successful trial and a quick
resolution of problems or
important customisation is
key.
 An allocated team
member of HiKey closely
supports the customer during
the trial and is available for
questions or any necessary
customisation support.
Time2L Implementation Process