Discover different techniques to cut your turnover and a software that will support you every step of the way. https://www.epaysystems.com/human-capital-management/ Turnover can be a deadly hidden cost. Did you know that the cost for each new hire averages $4,129? Utilize an applicant tracking system, onboarding and performance management to cut your turnover drastically.If your applicant tracking system isn't up to par, it can be another burden on your heavy shoulders. Let us shoulder some of the burden. For more information about how to improve upon onboarding and performance management, along with other aspects of human capital and workforce management, contact EPAY Systems today. http://www.epaysystems.com/contact-us/

1. 5 Proactive Steps
to Cut Turnover
HOW A CULTURE OF COMMUNICATION CAN SAVE YOUR
BOTTOM LINE
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2. Our
Featured
Speakers for
Today’s
Webinar
2WWW.EPAYSYSTEMS.COM
Michelle Lanter Smith
Chief Marketing Officer
EPAY Systems
John Gaudiuso
Sales Engineer
EPAY Systems

3. 3
• Intro to EPAY
• Turnover Statistics
• 5 Steps to Cut
Turnover
• Demo
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Agenda
WHAT WE’LL
COVER IN TODAY’S
DISCUSSION
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4. WWW.EPAYSYSTEMS.COM 4
EPAY Systems Overview
CHICAGO BASED
TECH COMPANY
FOUNDED 2001
SERVING HOURLY
WORKFORCE
ENVIRONMENTS
PROVIDER OF COMPLETELY UNIFIED,
FULL SERVICE HCM SOLUTIONS
75,000+ WORKSITES
FREE PREMIUM CUSTOMER
SUPPORT
24 HOURS/DAY
7 DAYS/WEEK
365 DAYS/YEAR
INDUSTRY LEADER
UNIQUELY FLEXIBLE CLOUD
BASED TIME & LABOR
MANAGEMENT TECHNOLOGY
99%
CUSTOMER
RETENTION

5. Understanding Turnover
Definition: the rate that employees leave a business and are replaced
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Forced separation - Firing
Voluntary Separations - Quitting
There are 2
main
contributing
factors to high
turnover rates

6. Turnover Statistics by Industry
Construction –
55.7%
Leisure/hospitality -
73.8%
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* Source: Bureau of Labor and Statistic 2016 JOLTS report
High Turnover Industry

7. Do the Math
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If you have 1,200 employees
with a turnover rate of 50%
That's 600 new employees per year
Average cost of $4,129 per employee
600 x $4,129 =
$2,477,400 per year in turnover costs
Insert stock photo
SHRM
reports the
average new
hire cost is
$4,129

8. 1. Create a Job Description
2. Recruit Selectively
3. Screen Applicants
4. Onboard New Hires
5. Manage Performance
5 Steps To
Cut
Turnover
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9. Engage Early
CUT TURNOVER IN THE HIRING PROCESS
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10. New Employee Turnover
0%
10%
20%
30%
40%
50%
60%
70%
80%
45 DAYS 6 MONTHS 1ST YEAR
New Employee Turnover
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New
Employee
Turnover Over
Time

11. 1. The Job Description
• Be honest with the
description, without
being brutally honest
• Post to multiple job
boards
• Have a response plan
in place
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55% of hourly workers
“are frustrated most by
employer’s lack of
response in job search.”
*Source: Snagajobs’ 2016 State of the Hourly Worker Report.

12. 2. Recruitment
• Be selective with interviews –
add knock-out questions
• Ex:
o What certifications do you have?
o Are you licensed to use these
machines?
1. “Why did you leave
this job? How about
that one?”
2. “Where do you see
yourself 6 months
from now? How about
in a year?
3. “Tell me about a
conflict you had at
work and how you
resolved it.”
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Know what questions to ask

13. 3. The Screening Process
Take the time for background checks and reference checks
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A reference check will
give you insight into
how they perform in a
work environment
Background checks
will pull up criminal
history and major
employment
complications
“85% of survey respondents
uncovered a lie or
misrepresentation on a
candidate’s resume or job
application during the
screening process – up from
66% five years ago.”
*Source: 10th Annual HireRight Benchmark Survey

14. Engage Often
BUILD RETENTION THROUGHOUT EMPLOYMENT
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15. of employees who work
for a manager
who does not meet with
them regularly
are engaged.
4. Employee Onboarding
• Engage employees in the company culture through onboarding
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Getting new hires
engaged in your company
culture and participating
as early as possible has
proven to reduce the rate
of departure by as much
as
*According to a study done by Gallup

16. 5. Performance Reviews
• Use performance reviews to set clear expectations
• Recognize that the review process is always a two-way street and encourage
employee reflection - show you listened
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of employees
are unsure what
expectations
are for them at
work
Gains in
productivity
Fewer safety
incidents
Set clear expectations

17. WWW.EPAYSYSTEMS.COM 17
Pre-Hire to Retire:
One Seamless Platform
ACATAX MANAGEMENT ANCILLARY SERVICESPAYROLL OUTSOURCING
DELIVERED AS A SERVICE
CLOUD-BASED SOFTWARE
APPLICANT
TRACKING
BENEFITS
ADMINISTRATION
HUMAN RESOURCES
MANAGEMENT
PAYROLL & TAX
MANAGEMENT
TIME & LABOR
MANAGEMENT
SELF SERVICEMOBILE ANALYTICSREPORTING
PERFORMANCE
MANAGEMENT

18. Recruiting & Applicant Tracking
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Post to leading
job boards and
social
networks.
Easily sort,
classify and
rate
candidates.
Tag
applications
for easy
lookback.
Seamlessly
convert
applicants to new
hire records.
STREAMLINE THE
REVIEW PROCESS
Hire the Right Candidates Faster and Grow Your Business

19. Onboarding & Benefits Enrollment
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▪ Capture accurate employee data one time only; data feeds
seamlessly to HR and payroll
▪ Make sure proper tax forms are completed based on employee
work sites and residences
▪ Ensure I-9 compliance with electronic processing and approvals
▪ Provide new hire training, policy review and more, and capture
electronic signatures for sign-off
▪ Customize electronic benefit enrollment workflows, ensuring only
applicable benefits are available to employees
Also available
in SPANISH
Speed New Hire Onboarding

20. Performance Management
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▪ Automated Performance Reviews
▪ Easy to create 360-Degree
Feedback Programs
▪ Ongoing feedback loop through
Journaling
▪ Statistics dashboard for employee
review status updates
Effectively Develop Your Employees

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• Integration with
leading job
boards
• Unlimited users
with full system
access
• Screening q’s,
keywords,
applicant tagging
• Video
interviewing
• Email and SMS
messaging and
templates
• Mobile
• Spanish
applications
APPLICANT
TRACKING
• Plan
administration
• Open enrollment
• COBRA
management
• ACA compliance
reporting
• Carrier Connect
(data feeds)
• 401K file feed
BENEFITS
ADMINISTRATION
• Complete payroll
and tax
processing
• Accommodation
of multiple
FEINs, states
and localities
• Garnishment
processing
• Year-end tax
filing
• New hire
reporting
• Free pay card
program
PAYROLL & TAX
MANAGEMENT
• Flexible pay
rules
• Scheduling
• Accruals
• Budgets &
job costing
• Workforce
analytics
• Wage & hour
compliance
• Mix & match
time
collection
options
TIME & LABOR
MANAGEMENT
• New hire
onboarding with
electronic I-9 and
e-verify
• Skills, education
& performance
tracking
• Employee &
manager self-
service
• Document & task
management
• OSHA, EEO &
Workers’ Comp
reporting
HUMAN RESOURCES
MANAGEMENT
PERFORMANCE
MANAGEMENT
• Automated
performance
and self-
reviews
• 360 degree
surveys
• Compensation
dashboard
• Learning
content
integration
• Goal
management
• Statistics
dashboard
• JournalingStandard Reports and Custom Reporting Tool

22. Demonstration
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23. Connect with Us
on Social Media
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Visit Our
Website
www.EPAYsystems.com
Download today’s slides
Take a 2-minute Tour
Request a personalized demo
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24. Questions?
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